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Brickell Buick & GMC
Miami, FL
2,133 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,133 Reviews of Brickell Buick & GMC
Verified Customer
February 16, 2024
From the very begining till the end all was excellent customer services rendered. From a simple search on the Internet, to dealerships website, specifically seeking a 2006 Pontiac GTO. Mr. Alejandro went customer services rendered. From a simple search on the Internet, to dealerships website, specifically seeking a 2006 Pontiac GTO. Mr. Alejandro went the extra mile in answering and following with my customer needs. I felt super satisfied and at ease with moving forward with the sale. I could had easily walked away but felt as my needs in shopping were met. More
by frankramos0721
Employees Worked With
Mr. Alejandro
February 14, 2024
Horrible Horrible Horrendous Terrible Unprofessional Poor Excuse after excuse after excuse after excuse. Horrible Service except for Stephanie who was great Excuse after excuse after excuse after excuse. Horrible Service except for Stephanie who was great More
by ROBMARTINEZ9
Employees Worked With
Dayron Cruz, Dayron Cruz
February 12, 2024
Be very careful working with this dealership! I found that when I took my Envision in for an oil change they fraudelently charged GM over $1200 for a "fuel injector replacement". They created a I found that when I took my Envision in for an oil change they fraudelently charged GM over $1200 for a "fuel injector replacement". They created a completely separate work order and forged a signature in order to submit this back to GM. I found this because I was able to search for GM warranty history. A typical customer would have never been able to find this fraudulent activity. Of course, I do not believe that they even did the oil change that I was charged $130 for. More
by jc48439
Employees Worked With
Jonathan Noda
February 11, 2024
I purchased a use truck and asked about the keys, was told 2 keys were available. I went to pick up the truck the next day and was only given one key, and told thats all as it was a used truck and didn't told 2 keys were available. I went to pick up the truck the next day and was only given one key, and told thats all as it was a used truck and didn't have a spare. The salesman promised two keys and then did not provide. I did not know I should have physically checked for both keys before signing the paperwork. When I went back to ask for the key I was told 'he thought' there was two keys but he was wrong More
by DALFONSO215
Employees Worked With
Internet sales manager
February 11, 2024
VERY SATISFIED, SISTIMA VERY PROFESSIONAL, I WISH EVERYONE WAS LIKE THIS. SISTINA IS VERY PROFESSIONAL AND VERY CAREFUL WITH HER CLIENTS EVERYONE WAS LIKE THIS. SISTINA IS VERY PROFESSIONAL AND VERY CAREFUL WITH HER CLIENTS More
by PEREIRAMANUEL605
Employees Worked With
Sistina Vasetti, Sistina Vasetti
