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Brickell Buick & GMC

Miami, FL

4.4
2,133 Reviews
Call Dealership (844) 224-8461
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665 SW 8th St

Miami, FL

33130

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2,133 Reviews of Brickell Buick & GMC

November 07, 2023

I recently had a battery failure on my GMC Yukon Dinali. I reach there almost 15 minutes before closing, and was told that they had no service technician. I insisted that I needed service that I was strande More

by sorrelsj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph , Yesenia Sesin, Stephanie Lavastida
Report | Print
Nov 11, 2023 -

Brickell Buick & GMC responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Brickell Buick & GMC and we hope to see you again soon!

November 07, 2023

Purchasing a car while living out of state was overwhelming however Gil and Vincent were incredibly patient, kind, and honest. They took time to speak to my parents as they knew I was apprehensive More

by KATIEBEATTY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gil and Vincent
Report | Print
Nov 11, 2023 -

Brickell Buick & GMC responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 06, 2023

She is very nice and has a lot of knowledge. She did everything possible to help me More

by Alex Suarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
Report | Print
Nov 08, 2023 -

Brickell Buick & GMC responded

Alex, we're happy you found our staff to be so supportive during your experience here at Brickell Buick & GMC. If you have any further questions, please give us a call. We're always happy to help!

November 06, 2023

Bad services department and not professional at all. I won't recommend it to anyone. More

by racolindres744
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yesenia Sesin
Report | Print
Nov 08, 2023 -

Brickell Buick & GMC responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (877) 844-1641 to discuss your concerns, as your satisfaction is of utmost importance to us.

November 06, 2023

Great service by both Stephanie and your workers that serviced my car. Will highly recommend. More

by marti_lu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Lavastida
Report | Print
Nov 08, 2023 -

Brickell Buick & GMC responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Brickell Buick & GMC! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 04, 2023

Very professional, friendly and very active looking for a solution for a problem arising, very satisfied with its action More

by lmorera0925
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sistina Vasetti
Report | Print
Nov 07, 2023 -

Brickell Buick & GMC responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Brickell Buick & GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 04, 2023

I found thst there is too much waiting to get things done. There seems to be a shortage of administrative personnel More

by MARLENRD
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jose "El Musico" Proveyer
Report | Print
Nov 07, 2023 -

Brickell Buick & GMC responded

Thank you for taking the time to leave us feedback about your experience with us. Please contact us at (877) 844-1641 when you have an opportunity, and we will be more than happy to try and turn your experience around.

November 03, 2023

It great 😊 thanks for your service and everything that important for me and the customers. More

by ROLDENY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Lavastida
Report | Print
Nov 06, 2023 -

Brickell Buick & GMC responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Brickell Buick & GMC and we hope to see you again soon!

November 02, 2023

Welcoming was good and time to find what you are looking for was appreciate. Good experience More

by matra2426
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniela, Mario Coquiere
Report | Print
Nov 04, 2023 -

Brickell Buick & GMC responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

November 02, 2023

Then Mechanic was very personable and let me know about the eatery within the complex which was great More

by miamiindustrial
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
mechanic, Stephanie Lavastida
Report | Print
Nov 04, 2023 -

Brickell Buick & GMC responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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