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Brickell Buick & GMC

Miami, FL

4.4
2,133 Reviews

665 SW 8th St

Miami, FL

33130

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2,133 Reviews of Brickell Buick & GMC

October 18, 2023

Estuve esperando 8 meses para mi segunda llave,y 5 veces para un Service no es justo, 3 de las 5 fueron para cambiar la batería ya que recibía periódicamente emails y en el Service me decían que todo funcio More

by emIilio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sistina Vasetti
Oct 21, 2023 -

Brickell Buick & GMC responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (877) 844-1641 to discuss your concerns, as your satisfaction is of utmost importance to us.

October 18, 2023

Stephanie is great! Always reactive and helpful with my demands. She constantly find a way to make it happen with my challenging schedule. Highly recommended. More

by Alex
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Lavastida
Oct 21, 2023 -

Brickell Buick & GMC responded

Alex, thanks for highlighting some of our staff who helped make this such a great experience! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 17, 2023

***BEWARE OF NOT GETTING PAID TIMELY IF YOU SELL YOUR VEHICLE TO THIS DEALER*** I agreed and shook hands to sell my vehicle to this dealer on October 5, 2023. After we reached our agreement, I was told More

by Tomas Hernandez
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Management/Accounting
Oct 20, 2023 -

Brickell Buick & GMC responded

Tomas, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (877) 844-1641 when you have a chance. Thank you, and we look forward to hearing from you.

October 16, 2023

Stephanie Lavastida is amazing. She provides the best customer service ever. She is an asset to this dealership. I’ve been to many GM dealerships in Miami and this one is by far one More

by Yohe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Lavastida
Oct 19, 2023 -

Brickell Buick & GMC responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

October 13, 2023

Great service and xxxx with all your concerns also a lot of fowllow up with my order More

by Chycert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Betances
October 13, 2023

Great and Fast service. Price given was exactly what I paid on a transmission replacement work More

by Aryam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dago Guzman, Yesenia Sesin
Oct 16, 2023 -

Brickell Buick & GMC responded

Aryam, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 13, 2023

Rude, scam, incompetent, offensive, swindle, unacceptable. $180 for an oil change on a 2003 Corolla. More

by timmanning311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mario R. Diaz, Alex Andreus, Joshua Gonzalez, Onix Hernandez, Dago Guzman, Mario Murgado JR, Yesenia Sesin, Stephanie Lavastida, Ara Adan, Sistina Vasetti
Oct 16, 2023 -

Brickell Buick & GMC responded

We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (877) 844-1641 when you have a chance. Thank you, and we look forward to hearing from you.

October 11, 2023

Service is excellent. Quick resolution of problems and staff always ready to help. I recommend Brickell Buick. More

by JOHNPINTO125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Lavastida
Oct 13, 2023 -

Brickell Buick & GMC responded

Your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

October 11, 2023

All good, staff was excellent and the service was pretty quick, and efficient, 10 out of 10 More

by RMORALES92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sistina Vasetti
Oct 13, 2023 -

Brickell Buick & GMC responded

Thanks for your praise and kind comments about our team. If you have any further questions, please give us a call. We're always happy to help!

October 11, 2023

Excelente trabajo Excelente atención Excelente comunicación Excelente servicio Excelente comprensión Excelente equipo Rapidez Calidad Profesionalismo More

by osva2372
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Coquiere
Oct 12, 2023 -

Brickell Buick & GMC responded

Nuestro compromiso es garantizar una atención al cliente de calidad proporcionando instalaciones cómodas y relajantes, así como un servicio amable y profesional a nuestros huéspedes. Por favor venga a vernos para cualquier necesidad futura.

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