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Brickell Buick & GMC

Miami, FL

4.4
2,133 Reviews

665 SW 8th St

Miami, FL

33130

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2,133 Reviews of Brickell Buick & GMC

September 24, 2023

very good attention and service, my experience with you, I can say that it has been optimal More

by NELLAPONS25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Gonzalez, Stephanie Lavastida
Sep 25, 2023 -

Brickell Buick & GMC responded

Our staff is committed to providing each of our clients with the best automotive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 23, 2023

They are very attentive and helpful. They were helping me at all times and helped me when I needed it. More

by ligmart95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Gonzalez, Jose Betances
Sep 25, 2023 -

Brickell Buick & GMC responded

Our staff is committed to providing each of our clients with the best automotive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 20, 2023

Todo muy bien agradecido por el buen servicio que prestan ,sobre todo con los mecánicos.y ivenia More

by ZALDIVARGERARDO592
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
Sep 24, 2023 -

Brickell Buick & GMC responded

Apreciamos que se haya tomado el tiempo para dejarnos estos comentarios. ¡Esperamos que tengas un gran día!

September 19, 2023

Great atention and service , personal super nice ,they service the car faster that never before More

by INFO@ALAWAO.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
Sep 22, 2023 -

Brickell Buick & GMC responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

September 17, 2023

Yesenia is lovely, very professional as well as attentive. She’s an asset that should be valued for her service skills that are sorely lacking in most companies these days. I hope you pay her wel More

by TROYMF1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
Sep 21, 2023 -

Brickell Buick & GMC responded

We're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!

September 15, 2023

Great service, effective, on time, nice employees. Your service is one reason for staying with Buick. Thsnk you. More

by FTBIANCHI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sistina Vasetti
Sep 19, 2023 -

Brickell Buick & GMC responded

Thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 14, 2023

Gracias sistina super amable, excelente atención el servicio es rápido expedito y muy confiables gracias More

by Zoila
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sistina Vasetti
Sep 18, 2023 -

Brickell Buick & GMC responded

Zoila, gracias por tu amable reseña; ¡Nos complace transmitir sus comentarios al equipo de Brickell Buick & GMC! ¡Esperamos su próxima visita! ¡Cuidarse!

September 10, 2023

Service ruined my truck. Went to replace lifters and service tech repaired it wrong which caused my engine to blow. Engine was replaced free of charge. A two week fix turned More

by JIPADIAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mario R. Diaz, Onix Hernandez, Yesenia Sesin
Sep 11, 2023 -

Brickell Buick & GMC responded

Dear Mr. Jose Padial, I do hope you are well and I must say that I am disappointed to read this review... It is unfortunate that although your factory warranty had expired, and in addition, you could not provide prove that you had changed the oil (as is required by any factory warranty)... as a valued Customer, we worked together with General Motors to gain an exception in order to assist you and replace your engine as soon as one could be allotted and at no cost to you. Hardly the act of Criminals! Our goal is to always provide our customers the best possible service and assist any way that we can. Unfortunately, there are very rare instances that you can not make a customer happy no matter what we do...this is with out doubt one of those very rare instances. Should there come a time that you require our assistance going forward, please reach out to me personally beforehand to discuss! Respectfully Real, Mario R. Diaz, GM 305-777-2801 Mario.Diaz@BrickellMotors.com

September 10, 2023

The people are very nice and attentive. The appointment starts a time and on schedule. They get you out in a timely manner. More

by danc
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Lavastida
Sep 14, 2023 -

Brickell Buick & GMC responded

Our staff is committed to providing each of our clients with the best automotive experience! Thank you so much again for your feedback! We hope you have a great day!

September 08, 2023

Pedro and Mayito were very cordial and helpful In making a decision to get vehicle. I totally recommend them. More

by mscomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro Vila, Mario Coquiere
Sep 12, 2023 -

Brickell Buick & GMC responded

We are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

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