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Brickell Buick & GMC

Miami, FL

4.4
2,133 Reviews
Call Dealership (844) 224-8461
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665 SW 8th St

Miami, FL

33130

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2,133 Reviews of Brickell Buick & GMC

September 08, 2023

Staff is always very knowledgeable about what needs to be done. Service advisors are very pleasant and provide great customer service. More

by jgarcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Andreus, Onix Hernandez, Dayron Cruz, Stephanie Lavastida, Ara Adan
Report | Print
Sep 12, 2023 -

Brickell Buick & GMC responded

Our staff is committed to providing each of our clients with the best automotive experience! Thank you so much again for your feedback! We hope you have a great day!

September 07, 2023

The staff at the Brickell GMC were great! The office attendants were very accommodating and helpful. The technician was understanding and thorough. The entire staff was amazing More

by jgfiol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph, Yesenia Sesin, Stephanie Lavastida
Report | Print
Sep 10, 2023 -

Brickell Buick & GMC responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Brickell Buick & GMC and we hope to see you again soon!

September 06, 2023

Very friendly and great service, very happy with Brickell Buick. Very fast service and efficient. More

by HAERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Lavastida
Report | Print
Sep 09, 2023 -

Brickell Buick & GMC responded

Haera, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

September 05, 2023

Buen servicio al cliente , amables y profesional , mi experiencia con ellos , óptima ! Si sabes lo que quieres o no , te ayudan de la misma manera. More

by NELLAPONS25
Recommend Dealer
Yes
Employees Worked With
Joshua Gonzalez, Stephanie Lavastida
Report | Print
Sep 06, 2023 -

Brickell Buick & GMC responded

Nos alegra que nuestro personal le haya brindado tanto apoyo durante su experiencia aquí en Brickell Buick & GMC. Si alguna vez necesita algo más de nuestra parte, no dude en llamarnos o visitarnos. ¡Que tengas un día increíble!

September 05, 2023

Fast and easy process very helpful staff made my experience fast without hassle great place to purchase a car More

by pedro525i27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus nunez , Joshua Gonzalez
Report | Print
Sep 06, 2023 -

Brickell Buick & GMC responded

We are very happy we could provide you with a positive experience! If you have any further questions, please don't hesitate to reach out!

September 01, 2023

Muy buenas personas muy amables y dispuestos siempre ayudar y dar buen servicio los felicitó More

by SUAREZ053161
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin, Stephanie Lavastida, Ara Adan, Sistina Vasetti
Report | Print
Sep 06, 2023 -

Brickell Buick & GMC responded

¡Apreciamos su evaluación positiva sobre su reciente experiencia con nosotros! Háganos saber si hay algo más que podamos hacer por usted; ¡Estamos más que felices de ayudar!

September 01, 2023

Worst experience i’ve ever had at a dealership. Worst service, transfer calls to dead numbers. promise call backs that never happen. More

by greenbean1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rico Cuervo
Report | Print
August 31, 2023

Excellent serviCe, can’t ask for better service especially coming from service advisor Violeta. She helped us big time! More

by MVICKIE30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Violeta Rodriguez
Report | Print
Sep 05, 2023 -

Brickell Buick & GMC responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Brickell Buick & GMC! Please don't hesitate to reach out if there's anything additional we can do for you.

August 30, 2023

Muchas gracias por el excelente servicio, todo muy bien, gracias stephanie les recomiendo 100 porciento More

by CARLOSANRQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Lavastida
Report | Print
Sep 04, 2023 -

Brickell Buick & GMC responded

Thank you so much for your positive comments about Brickell Buick & GMC! We're happy you found our staff to be so supportive during your experience here at Brickell Buick & GMC. Thank you again for choosing Brickell Buick & GMC and we hope to see you again.

August 29, 2023

worst experience i’ve ever had at a dealership. they have no respect for your time, even after you purchase a car from them they still treat you like dirt More

by cat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Rico Cuervo, Daniel Gomez
Report | Print
Aug 30, 2023 -

Brickell Buick & GMC responded

Dear cat, Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (877) 844-1641 so we can work towards a resolution for you.

Sep 06, 2023 -

Brickell Buick & GMC responded

We apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.

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