Back

Brickell Buick & GMC - Service Center

Miami, FL

4.4
1,257 Reviews

1,257 Reviews of Brickell Buick & GMC - Service Center

Sort by
April 26, 2024

Sales was excellent, Mr jackie Babani was very detailed (10 ) pre delivery inspection was slack (6 ) vehicle had no windshield washer liquid, engine coolant main reservoir was at a quarter, all four t More

by STALINSL
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Jaiki Babani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Brickell Buick & GMC responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

April 25, 2024

Poor help when it came to my vehicle my car battery died 2 weeks into having the car More

by Axel
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
N/A
Apr 28, 2024 -

Brickell Buick & GMC responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (877) 844-1641 to discuss your concerns, as your satisfaction is of utmost importance to us.

April 25, 2024

Great service and very friendly. Everyone is so nice even the cafeteria lady and her husband are super nice and accommodating. I was taken care by the head mechanic Ralph Rodriguez a More

by dcarra07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Rodriguez the head mechanic is great. Thank you for your services and patience with me!
Apr 29, 2024 -

Brickell Buick & GMC responded

We are very happy to have provided you with such a positive experience! Thank you again for choosing Brickell Buick & GMC and we hope to see you again.

April 24, 2024

Decent deal, misunderstanding with the deposit, got my car towed without been notified. All my belongings got stole from my vehicle by the tow people. (Prada glasses, keyring and much more , over 500$ in More

by GCYNTHIA03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pedro Vila
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2024 -

Brickell Buick & GMC responded

Thank you for reaching out to us. We regret to hear about the situation you have described. We'd like the opportunity to discuss this with you. Please reach out to us at (877) 844-1641 at your earliest convenience to discuss how we can turn your experience into a positive one.

April 19, 2024

Gracias sistina por toda tu ayuda siempre ! El mejor servicio y buenisima atencion buen trabajo More

by Zoila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sistina Vasetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2024 -

Brickell Buick & GMC responded

Zoila, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

April 19, 2024

Was Excellent! Sistina was Great in everything! Every step of the process was excellent.. thanks! More

by JOCHELEX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sistina Vasetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2024 -

Brickell Buick & GMC responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Brickell Buick & GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 16, 2024

The service rep was the consummate professional and very helpful and in contact throughout the process. She should be commended for doing a great job and making the entire process very easy. More

by dad2424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Brickell Buick & GMC responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 11, 2024

They treat me very good. They were knowledge of what I was trying to get and I was very happy. More

by ORESTE_RAMOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro Vila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Brickell Buick & GMC responded

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

April 08, 2024

Violeta Rodriguez The service advisor was awesome always in touch with me about my truck and the service they were doing. also she gave me a loaner. I appreciate it and when I received my truck back everyth More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Violeta Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Brickell Buick & GMC responded

Steve, we're happy you found our staff to be so supportive during your experience here at Brickell Buick & GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 08, 2024

Extremely hospitable, and professional! I came to the dealership with my sister to pick up her car from the service department and ended up purchasing a car. The sales team is amazing and More

by natondacobb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Coquiere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Tellez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Winston Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Brickell Buick & GMC responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!