Brickell Buick & GMC - Service Center

I am not from the Miami area and was traveling. I made an appointment and went to a dealer I was not familiar with and didn’t buy my car from. They not only fixed my problem but they got me an uber I made an appointment and went to a dealer I was not familiar with and didn’t buy my car from. They not only fixed my problem but they got me an uber while they did it so my vacation plans didn’t get cancelled. I appreciated their attention to detail, timeliness and kindness. I highly recommend both this employee and this dealership. More

very unfriendly service manager, they dropped the engine down and performed "warranty repairs" without my consent, the repair took 10 days , Very long time very few details shared with me, down and performed "warranty repairs" without my consent, the repair took 10 days , Very long time very few details shared with me, More

Excelente atención de parte del vendedor José betances, el GM Jimmy Peña y todo el colectivo de trabajo el GM Jimmy Peña y todo el colectivo de trabajo More

Servicio rápido y profesional tanto del especialista y del servicio del taller, todo en tiempo. del servicio del taller, todo en tiempo. More

Great service and great staff. You can tell the mechanics know what there’re doing. You can tell the mechanics know what there’re doing. More

It was the WORST experience in mechanical service I ever had. They Would not listen to what I was saying the issue with the truck was… and because of that I had to pay $400 for diagnostics and repair THE IS had. They Would not listen to what I was saying the issue with the truck was… and because of that I had to pay $400 for diagnostics and repair THE ISSUE RETUNED the very next day they told me bring it back we’ll fix it again I took back they charged me an additional $790 kept it for two days called said your truck is ready….. I went picked it up later that night the issue was happening again….. so TWO trips to brickell GMC service department in 1 week and $1000.00 later…. I had my Truck back SURE…. In the SMAE EXACT STATE that it was in before I contacted them to do the repair!!!!!!! LIKE I SAID THE WORST EXPERIENCE WITH ANY AUTO MECHANICAL SERVICE ESTABLISHMENT….IN MY LIFE IF I COULD GIVE - stars I would THEY DONT DESERVE ANY STARS,,,,,, there completely incompetent and ONLY concerned with TAKING YOUR MONEY…. More

Yesenia sesin is the most helpful person the i meeting Always super professional services we her Always super professional services we her More

It was great service and Violeta was very professional and right to the point. Thanks so much. and right to the point. Thanks so much. More

Was very good service in general, thanks . The seller Joel was very professional and very polite. The seller Joel was very professional and very polite. More

Quick and quality job 👍🙏the service advisors are very professional and friendly people definitely recommend professional and friendly people definitely recommend More