Brickell Honda

Great staf and maechanics everybody treats you like Royalty Sam and Jose are the best fast and courteous work....make your wait pleasant and keep you update on everything everybody treats you like Royalty Sam and Jose are the best fast and courteous work....make your wait pleasant and keep you update on everything More

Great service I like going to this dealership because they provide me great customer service. Every time I take my car they are able to found a solution in a reason I like going to this dealership because they provide me great customer service. Every time I take my car they are able to found a solution in a reasonable time. More

Fantastic Buying Experience/Best in 30 Years of buying cars The sales associate, Jose Angel Shiuk at Brickell Honda made my car purchase the most pleasant buying experience I have ever had. I have purchased man The sales associate, Jose Angel Shiuk at Brickell Honda made my car purchase the most pleasant buying experience I have ever had. I have purchased many cars from various dealers over the past 30 years but my experience with Mr. Shiuk was by far the most positive. I told him exactly what I was looking for and he found it for me. He was extraordinarily professional, fair, honest and did not waste my time. He not only listened to me, he HEARD me! He did most of the administrative work prior to the purchase (credit checks, insurance etc.) so that when I actually went back to the dealership to purchase the car, I did not waste time. He drove me to the gas station to fill up my new car and checked in afterwards to make sure everything was satisfactory. That is extremely important to me. As long as Mr. Shiuk is working with Brickell Honda, I'll never go anywhere else. More

wonderful and quick treatment the beat dealership I Am giving the top rating of excellence possible ...not only by the great Samuel Vival in Service ..who called me with updates and was the most polit I Am giving the top rating of excellence possible ...not only by the great Samuel Vival in Service ..who called me with updates and was the most polite fellow I ever met at any Honda place ...also everyone else was so courteous and professional that I was shocked and the repair work was none to compare ...This will be My Honda place for as long as I have My FIT More

Customer service I stop by for the first time to the Honda Brickell Dealer and I was undecided if to trade in My Porsche Carrera for a new Honda, however I was helped I stop by for the first time to the Honda Brickell Dealer and I was undecided if to trade in My Porsche Carrera for a new Honda, however I was helped my friendly sales agent Saqit. He provided me with a great Customer service and lisntened exactly what Vehicle I was looking for. I left with a new Honda Accord and I believed so far it has been one of the best deal I ever had in purchasing a new Vehicle. More

Hassle Free Buying Experience Everyone I dealt with was nice and friendly. Carlos Ruesca went above and beyond getting the rare vehicle color which I was searching all over Florid Everyone I dealt with was nice and friendly. Carlos Ruesca went above and beyond getting the rare vehicle color which I was searching all over Florida for. When the vehicle was delivered to me, he drove me to the gas station and filled up for me. Great service. When I was signing the paperwork, the finance manager offered to work the numbers so that I could get 5 years maintenance, while keeping my monthly payment the same. All around good experience. Whole process took 2 1/2 hours, which is pretty good when you have a trade in to negotiate too. More

Professional and friendly service We made the right decision in purchasing our new Honda from Brickell Motors. We were treated with courtesy and professionalism by Mauricio Romero, Jo We made the right decision in purchasing our new Honda from Brickell Motors. We were treated with courtesy and professionalism by Mauricio Romero, Jose Garcia, Claudia Cintron and other staff. More

Exceeded our expectations 2nd time We were looking to lease a 2016 Odyssey van. After filling out an online questionnaire, multiple dealers called including: South Motors and Rick Ca We were looking to lease a 2016 Odyssey van. After filling out an online questionnaire, multiple dealers called including: South Motors and Rick Case. I received a call from Darien in the Internet department @ Brickell Motors Honda, who provided me a price within minutes that that the other dealers wanted for a 2015 Odyssey. We went to the dealership and were assisted by Gabriel. They were true to their word with the price as discussed and there were no hidden fees of any sort. This is the second time that Brickell Honda has provided the lowest price than any other Honda dealership in Miami. Last August, I purchased a 2014 Accord with similar results. If you are in the market for a Honda, do your homework on the prices, and call Brickell Honda. They will definitely work with you andake it a pleasant experience. Absolutely worth the drive. More

Exvellent Took my 2013 CRV for an oil chanche. Izy Molina took care of me, I was in and out in 25 mins. Great service. See Izy Molina if u want great service Took my 2013 CRV for an oil chanche. Izy Molina took care of me, I was in and out in 25 mins. Great service. See Izy Molina if u want great service More

Unprofessional and dishonest service department Terrible, unprofessional, and dishonest service department. We bought a Pre-Owned 2011 Honda C-RV from Brickell Honda less than two years ago and shel Terrible, unprofessional, and dishonest service department. We bought a Pre-Owned 2011 Honda C-RV from Brickell Honda less than two years ago and shelled out big bucks for the top of the line bumper to bumper warranty. A little while ago the AC started intermittently not working a week and a half before a big vacation road trip. I took it in for warrantied repair work a week before we were due to leave, and left it at the dealership to be repaired. The service representative who I worked with, Ismael, was never able to be reached by phone again. Another service representative, Miguel, became the person we communicated with. Two days after dropping it off we were told that a warranty company insurance representative would be coming by to clear the car for warranty work the day after that. The next day came and went, and when we called they told us that the insurance person would now be coming the day after that, but that it would take them 24-48 hours to approve of the work before repairs could begin. Two days after that, we were told that the insurance person had just come that day, and not only that but they also, for reasons that Miguel was unable to explain to me, had to come inspect it AGAIN the next day (I'm beginning to think the car wasn't looked at today at all). And THEN wait 24-48 hours for approval, and THEN wait for the actual repairs to be done. By this point, the repairs would be finished, at the earliest, two days into our planned and booked vacation road trip, 9 days after we had first dropped it off. I told him that I would just have to come pick the car up the next day, and have the work done when I got back. I was then informed that the AC wasn't working at all now, so the car was in even worse condition than when I had dropped it off. Miguel then admitted that our first service representative quit days after I had first dropped the car off, and that this matter hadn't even been looked at until 5 days after the car had been dropped off. Now I get to spend 20 hours on the road, there and back, for a vacation that I had already paid for, with two small children, in August, with no air conditioning, and no repair in sight. I told Miguel that I had no recourse as a consumer but to post a truthful, negative review wherever I could post it, and was told to "Do what you gotta do" but the car would not be ready when I needed it. If you were unfortunate enough to have bought a car here, I hope that you never have to take it in for the worst service experience of your life. Thanks Brickell Honda! More