2,602 Reviews of Brickell Honda - Service Center
Had something wrong with the rear axel after buying it pre-owned. Carlos the manager contacted me personally and picked my car up to get the problem taken care of no questions asked. pre-owned. Carlos the manager contacted me personally and picked my car up to get the problem taken care of no questions asked. More
Set appointment, show up get the car in and still wait for almost 5 hours for something that should be in and out for the most part, got quoted almost $3,000 for repairs that absolutely don’t make sense. for almost 5 hours for something that should be in and out for the most part, got quoted almost $3,000 for repairs that absolutely don’t make sense. I feel like they just take advantage at all these people and expect them to pay whatever price you throw at them, and than suggest a payment plan… like are you suggesting I don’t have the money and I’m poor, I’m smarter than that to pay almost a 200% markup. Went down the road and got a different quote and was told I don’t need one of the parts Honda was quoting me. strange. More
I sent my Honda accord for a wheel screw replacement and they broke my ABS sensor that’s real now my car is making a weird sound when I push the brake pedal they broke my ABS sensor that’s real now my car is making a weird sound when I push the brake pedal More
Took my car to get cleaned after a poor service repair was done and was dirty with grease from the workers and got a car that was not fully cleaned they just spray cleaner on the wheels, grease was still was done and was dirty with grease from the workers and got a car that was not fully cleaned they just spray cleaner on the wheels, grease was still found inside my car and leaves and broken glasses all over the hood and back compartment that could have easily been vaccum or air sprayed. Even though Orlando help me fixing this I know it wasn’t up to him but the repair workers itself. Orlando was good but unfortunately he is just the face behind the poor service the service repair people that take cares of the actual car. I don’t think I will be taking my car again here. I would drove extra to go to Rick case Honda where they have been taking care of me for 18 years with all my Honda’s and they care for my car as if it was new even if the car is 10 years old. More