Brickell Honda - Service Center

The location is just perfect, which has easy access and visibility as you’re driving down 8 Street. The majority of personnel are friendly. Service and responsibility are a plus!! visibility as you’re driving down 8 Street. The majority of personnel are friendly. Service and responsibility are a plus!! More

I had a 10:30 AM appointment yesterday but was there waiting for over 4 hours! Not good service at all.. Horrible experience I had there. waiting for over 4 hours! Not good service at all.. Horrible experience I had there. More

My appointment was at 11:15am. My car was taken in at 11:12am, which is great. I sat at the service center until 2:15pm and never received a call or an update what was going on with my car. I went to a 11:12am, which is great. I sat at the service center until 2:15pm and never received a call or an update what was going on with my car. I went to ask and no one was able to assist me or provide an update. The cashier then told me to wait another 30 minutes. I left (as it was a Tuesday and I needed to get back into my office). I then received a call within the hour stating my car was ready for pick-up. I had to ask if anything was wrong. When I arrived to pick up my car and pay, I also had to ask for the inspection analysis. This is not the first time this has happened. More

The staff is knowledgeable and kept me informed of the progress throughout. The pickup service also makes a huge difference. Thank you for your professionalism! progress throughout. The pickup service also makes a huge difference. Thank you for your professionalism! More

Every time I go to get something done they try to rob me of my money. They even offered to buy my car from me $3K less than what Kelley Blue Book said my cash trade in was locked in to be. They gave me the of my money. They even offered to buy my car from me $3K less than what Kelley Blue Book said my cash trade in was locked in to be. They gave me the wrong discount and never got back to me about the terrible service. In the past they tried to tell me I needed new tires even though it was a brand new lease and wanted to charge me $600+ when in reality it was a $10 fix, no new tires needed. Can’t wait for my lease to be over! More

Brooklyn Honda is the best Honda dealership in Miami everyone who works there are all professionals and takes care of the customers as if the customers were guests at the Ritz-Carlton on key Biscayne. everyone who works there are all professionals and takes care of the customers as if the customers were guests at the Ritz-Carlton on key Biscayne. More

Great service. I just wait a little bit more than usual at the service center but excellent attention by Susan Santana in the sales department. at the service center but excellent attention by Susan Santana in the sales department. More

I wish to commend the Honda Service Manager Curtis. Curtis was knowledgeable, very supportive,and a “Can Do” guy. He has very good people skills. Murray Epstein Curtis was knowledgeable, very supportive,and a “Can Do” guy. He has very good people skills. Murray Epstein More

Amazing service! I was beyond happy with the service. They were fast and efficient. I will definitely do my next oil change with you guys. They were fast and efficient. I will definitely do my next oil change with you guys. More

Service advisors are excellent however the mechanic shop needs improvement in the quality of work they do, no need to visit twice for the same problem needs improvement in the quality of work they do, no need to visit twice for the same problem More