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Brickell Honda - Service Center

Miami, FL

4.1
2,589 Reviews

2,589 Reviews of Brickell Honda - Service Center

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October 16, 2020

Very good service. Fast. Excellent customer service. Complete all my expectation. Geronimo and Carlos Caballero the manager made everything my card needed. Thank you so much. More

by glorialbar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geronimo
Oct 17, 2020 -

Brickell Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jason Graciano, GM jason.graciano@brickellmotors.com

October 14, 2020

Exceptional service, friendly and timely, Miguel was responsive, got me a Lyft, and honored his commitment to excellent,5 stars, would Rec to anyone anytime More

by Jonathan dann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Fiaz
Oct 14, 2020 -

Brickell Honda responded

Thank you so much for your excellent review, Jonathan! We are so glad that Miguel had the opportunity to work with you and that you found your experience with us to be a positive one at Brickell Honda. Please don't hesitate to reach out if you need anything else. Jason Graciano, GM jason.graciano@brickellmotors.com

October 13, 2020

Diana Mergarejo Fue increíble,muy atenta a cada detalle de la venta y muy rápida en toda gestión.Yo la recomiendo 100 porciento!! Gracias Diana More

by LUCIIMHOME1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Mergarejo
Oct 13, 2020 -

Brickell Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Brickell Honda. Jason Graciano, GM jason.graciano@brickellmotors.com

October 12, 2020

I explicity stated that I wanted the inspection of the car. Numerous invidiuals that i spoke with stated that I would not be charged as the first inspection was complimentary. My car is brand new and only More

by BLAKE15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John
Oct 29, 2020 -

Brickell Honda responded

Hello, We're sorry to hear that your visit didn't meet the high standards our guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact me directly. Jason Graciano, GM jason.graciano@brickellmotors.com

October 10, 2020

GOOD SERVICE, they are nice and work hard. They attended to me quickly and responded to all my questions in a satisfactory manner which I like. More

by eduardo.dominguez123@comcast.net I
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Santana
Oct 11, 2020 -

Brickell Honda responded

Eduardo, It's great to hear that Susan was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Brickell Honda! Jason Graciano, GM jason.graciano@brickellmotors.com

October 08, 2020

El mejor carlos caballero amable servicial con todas las persona y muy buen conocedor de su trabajo calificacion maxima para mi no hay competencia con esta persona tan calificada More

by franciscocouso670
Recommend Dealer
Yes
Employees Worked With
Carlos caballero
Oct 08, 2020 -

Brickell Honda responded

We appreciate your business and our team looks forward to serving you again soon! Jason Graciano, GM jason.graciano@brickellmotors.com

October 07, 2020

Excelente customer service . Thalia did tremendous job. Orlando has a good manners to treat people . The drivers are excellent Customers skills. Thanks guys for helping me More

by mirna orellana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando
Oct 08, 2020 -

Brickell Honda responded

Thank you, Mirna, for choosing Brickell Honda, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jason Graciano, GM jason.graciano@brickellmotors.com

October 07, 2020

Overpriced parts and service. Not upfront on costs, extremely annoying with follow-ups - they requested to buy my car after overpaying for a simple service check-up/oil change. More

by cmg124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure
Oct 24, 2020 -

Brickell Honda responded

Hello, Thank you for your review. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. If it's possible to discuss your visit in more detail, please feel free to reach out to me directly. Jason Graciano, GM jason.graciano@brickellmotors.com

October 06, 2020

Exceptional service by Miguel Diaz and Jose Rodriguez. Cordial, knowledgeable and communicative. I will definitely recommend and continue to use. Thank you so much for the well round service. More

by KAREN650
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Diaz
Oct 06, 2020 -

Brickell Honda responded

Karen, Thank you for your business and this review. We're happy to hear Miguel, Jose, and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jason Graciano, GM jason.graciano@brickellmotors.com

October 06, 2020

Very clean, friendly environment. The staff is very professional and always willing to satisfy clientes need. Employees are easy to identify because they wear uniform. More

by MARIAGARCIA143
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vladimir Diez
Oct 06, 2020 -

Brickell Honda responded

Maria, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Vladimir here at Brickell Honda. Jason Graciano, GM jason.graciano@brickellmotors.com

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