Brickell Honda - Service Center

We serviced the car and left some sunglasses inside the car. When we got home the sunglasses were gone. No one wants to take responsibility and every time we call to talk to a manager and get a solution, t car. When we got home the sunglasses were gone. No one wants to take responsibility and every time we call to talk to a manager and get a solution, they say they will call back. And so we are since 05.01.23. How sad that we have to empty the car because they want to steal everything. And even sadder that no one responds. We thought they were a solid and responsible company, apparently they only are when they want to sell you a car. More

Great service. Super helpful team. I will continue to come back for car servicing. Fast response time as well Super helpful team. I will continue to come back for car servicing. Fast response time as well More

It was good, but it can be better/improve the reception and the delivery of the vehicle and the delivery of the vehicle More

I came in with with car that stopped completely and they found the issue and had the part in less than 24 hours (first approach was 3 days but they helped me having it earlier) found the issue and had the part in less than 24 hours (first approach was 3 days but they helped me having it earlier) More

We received all kind of support and care from our salesman all the time Excelent Mr Jorge Martinez and olso including all the help from finance doy. Thanks so much salesman all the time Excelent Mr Jorge Martinez and olso including all the help from finance doy. Thanks so much More

Susan excelente vendedora la recomiendo me ayudó en lo que necesitabas ,la próxima vez voy con ella gracias que necesitabas ,la próxima vez voy con ella gracias More

Waiting time for an oil change is unaceptable. It will be better to take less car for oil change in order to give a better service It will be better to take less car for oil change in order to give a better service More

The dealer charge 3% if the pay is with cc. You know that's against law. The other problem I had is that I was about to arrive to my job from the dealership and the got an alert message in the You know that's against law. The other problem I had is that I was about to arrive to my job from the dealership and the got an alert message in the car that the tires need air More

I didn't like the services and it was too expensive and it took to long even though it was by appointment. it took to long even though it was by appointment. More

Although I have bought 10 plus cars from this dealer, I'm still very disappointed with this appointment for service it by the second time. It took me 3 hours to leave the dealer for a scheduled oil change. M still very disappointed with this appointment for service it by the second time. It took me 3 hours to leave the dealer for a scheduled oil change. My complain about a brake noise, FOR THE SECOND TIME, I have ZERO comment/answer from the consultant. I saw my car parked outside about 1 1/2 hour of waiting time but it dissapeared. I thought somebody was test driving it to final checks but I couldn't find my consultant. After almost 3 hours I decided to interrupt the conversation of 3 other consultant and asked for my consultant and my car. Promptely one of the consultant went to my consultant table and checked for my service sheet. The car was ready for more than an hour but nobody contacted me. And BTW I was inside the dealer's premises all the time. Finally, 15 minutes after leave the dealer my consultant called me to let me know that my car was ready to pick up and I told him that I was already in my way home with my car! I confess that I just went to the dealer because I still had my brake noise complain still pending since the previous oil change and this oil change was still free. More