Brickell Mazda

They kind of wasted my time I made a written offer over their interner sales team, Stephanie told me after a few minutes talking on the phone with me to go visit the dealer and meet with their manager Mitc their interner sales team, Stephanie told me after a few minutes talking on the phone with me to go visit the dealer and meet with their manager Mitchell I specifically asked her not to make me go to the dealer if the offer was not going to be accepted. Long story short I went under the belief they would accept my offer and when I arrived there it was a different story, they could have told me over the phone but chose instead to waste both of our times More

They provided excellent and impecable customer service throughout the entire process of servicing my car. The pick up service they offered was timely and extremely convenient. My service advisor Eros was throughout the entire process of servicing my car. The pick up service they offered was timely and extremely convenient. My service advisor Eros was very responsive and knowledgeable. More

Richier gave us an incredible service and welcome as soon as we met. When we left the new car to get it fix, Richier made sure we're informed of what was going on at all times. not only did he gave us an exc as we met. When we left the new car to get it fix, Richier made sure we're informed of what was going on at all times. not only did he gave us an excellent service but he also made us feel comfortable at all times. More

Eros is the best! Happy to own a Mazda with this service! I'm more than happy to have Eros as my Service representative. He is always taking care of anything I need and making sure my car is always ready on t I'm more than happy to have Eros as my Service representative. He is always taking care of anything I need and making sure my car is always ready on time. Eros is by far one of the best. Every time I have to pick up my car he makes sure is washed, He spoils his customers!! :) He went the extra mile during this difficult time to pick up and deliver my car from my house to service it since I have kids and I was scared to get into an Uber or Lift becasue of the pandemic at the moment. I have owned other cars and had great Service representative and I was a little scare to deal with a new dealer and new rep becasue of good past experience. Eros is by that far the best and I'm lucky he ended up helping me the first time I went to the service department. If the superiors are reading this, please hold him tight, he is an asset. More

Richard did the best service was honestly informative and will be the reason why I come back for my next service appointment . Thank you for your exceptional service Richard! will be the reason why I come back for my next service appointment . Thank you for your exceptional service Richard! More

They were nice, but they couldn’t take care of the recall service😞, I think , it can be fix, since it is a electric problem! service😞, I think , it can be fix, since it is a electric problem! More

Aeros was very professional and kind. Would recommend highly for service on Mazda vehicle. He made it easy as the car was picked up and fixed in a short time. highly for service on Mazda vehicle. He made it easy as the car was picked up and fixed in a short time. More

Excellent service representative I went in to get a car key battery and was told that my previous representative had left the agency. I was reluctant to deal with the new representati I went in to get a car key battery and was told that my previous representative had left the agency. I was reluctant to deal with the new representative at first but was very pleased to have met Eros Cruz. The young man was professional, knowledgable and kind. He took the time to explain each item that needed to be dealt with. He was knowledgable and I felt confident with following his advise. The service was efficiently handled He is obviously enthusiastic about his job. I hope he stays around for a long time but he is smart and efficient and should be moved up the ladder soon More

Very friendly and helpful. Eros tried his best to get me my car in a timely manner. I started off a little worried but he did great job at the end. my car in a timely manner. I started off a little worried but he did great job at the end. More

They attended me right away when I arrived, I had the appointment and they offered him something to drink. I went out and they told him when I was ready appointment and they offered him something to drink. I went out and they told him when I was ready More