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Brickell Mazda

Miami, FL

4.6
1,950 Reviews

618 SW 8th St

Miami, FL

33130

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1,950 Reviews of Brickell Mazda

April 21, 2020

Excellent service and courtesy, waiting time was perfect. Location is amazing. Hours to do service have enough options. Installations is very good. Fast and quality services. More

by Ala
Recommend Dealer
Yes
Employees Worked With
Mario Murgado JR
Apr 21, 2020 -

Brickell Mazda responded

Thanks for sharing your thoughts about your experience with Brickell Mazda. We appreciate your business and hope to see you again soon! Richard Bustillo, GM richard.bustillo@brickellmotors.com

April 20, 2020

Luis did an outstanding job, kept me updated throughout the whole time my vehicle was in service. The pick up and delivery service was outstanding as well! More

by KH
Recommend Dealer
Yes
Employees Worked With
Luis Pelaez, Mario Murgado JR
Apr 21, 2020 -

Brickell Mazda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Luis here at Brickell Mazda. Richard Bustillo, GM richard.bustillo@brickellmotors.com

April 20, 2020

Thank you for helping me with my service as a health care provider. Exceptional service and care of my car. Always kept me up to date. More

by meli_gossele
Recommend Dealer
Yes
Employees Worked With
Luis
Apr 20, 2020 -

Brickell Mazda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Richard Bustillo, GM richard.bustillo@brickellmotors.com

April 19, 2020

Richard called me and updated me on my status on my car each moment he had. The only i can see that will the pick up it helped me out not leaving my house. More

by janetharell81
Recommend Dealer
Yes
Employees Worked With
Richard barquero
Apr 19, 2020 -

Brickell Mazda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Richard Bustillo, GM richard.bustillo@brickellmotors.com

April 18, 2020

Not sure. They did what they were supposed to do. 2 things. I have attached an auxiliary mirror to the door mirrors. One of them was broken, likely by the car wash machine. But the sad one is that a b More

by liverdoc@bellsouth.net
Recommend Dealer
No
Employees Worked With
Don’t remember
May 05, 2020 -

Brickell Mazda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. If you wouldn't mind reaching out to us directly, we would like to get to the bottom of this and see if there is anything we can do to turn it around for you. Regards, Richard Bustillo, GM richard.bustillo@brickellmotors.com

April 16, 2020

Great, Quick, Affordable & Great Staff. Fiorella treated us so well, gave us the best advice and we ended up leasing 2 cars with a great prize and great features. Thank you! More

by JAIME PENALOSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fiorella
Apr 16, 2020 -

Brickell Mazda responded

Thank you, Jaime! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Fiorella provided such an outstanding experience. Thank you again for choosing Brickell Mazda, we look forward to having you as one of our valued customers for many more years to come! Richard Bustillo, GM richard.bustillo@brickellmotors.com

April 15, 2020

The staff is amazing My son’s car broke down in front of my house and, it needed an engine. I have a certified Mazda service center near me, so, I gave it a try. And I More

by GABERA.RAMOS8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Barquero
Apr 16, 2020 -

Brickell Mazda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Brickell Mazda. Richard Bustillo, GM richard.bustillo@brickellmotors.com

April 14, 2020

Luis did an outstanding job keeping me updated throughout the time my vehicle was in for service. Very professional personnel. Keep up the great job. You guys are doing great. More

by HCEL
Recommend Dealer
Yes
Employees Worked With
Luis Pelaez, Mario Murgado JR
Apr 15, 2020 -

Brickell Mazda responded

Thank you so much for your kind words and for taking the time to leave us this wonderful feedback about Luis and the service team! Richard Bustillo, GM richard.bustillo@brickellmotors.com

April 14, 2020

Perfect...it was so convenient having the car picked up and delivered. Wish you could offer that as a service arranged for a “ “ small “ fee in the future for customers. Great selling point especially fo More

by SANDILKESSLER
Recommend Dealer
Yes
Employees Worked With
Luis C- picked up my car, Mario Murgado JR
Apr 14, 2020 -

Brickell Mazda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Richard Bustillo, GM richard.bustillo@brickellmotors.com

April 14, 2020

Welcoming staff and great service. Gilbero sanitized my car and took the time to assure I was happy with my purchase. I truly love the Mazda brand and the Brickell Mazda community. More

by STEPHANYSERRANO
Recommend Dealer
Yes
Employees Worked With
Michel Pedrianes, Javier Lopez and Gilbero Osorio.
Apr 14, 2020 -

Brickell Mazda responded

Thank you, Stephany, so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new Mazda! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Richard Bustillo, GM richard.bustillo@brickellmotors.com

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