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Brickell Mazda
Miami, FL
1,950 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,950 Reviews of Brickell Mazda
March 03, 2020
Bad Customer service. Spent weeks negotiating term for a lease , they made an appointment for me. When I arrived no one was aware of the appointment or the deal we had. They promised the car would be ready lease , they made an appointment for me. When I arrived no one was aware of the appointment or the deal we had. They promised the car would be ready for me, the car was in an offsite lot and wojkd not turn on . The battery was deal and isn’t a 2020 model More
by ROLANDOACLE
Verified CustomerEmployees Worked With
Yuri Gonzalez , Mario Murgado JR
March 02, 2020
Easy and seamless service. Having the Lyft service provided for my return after the drop off of my Mazda CX-5 made the process of having my car serviced very easy.. Having the Lyft service provided for my return after the drop off of my Mazda CX-5 made the process of having my car serviced very easy.. More
by tbrunt
Employees Worked With
Richard
March 02, 2020
Excellent Very good. I recommend it. I like Mazda. Do not ask so many questions. I am satisfied with service received. Thank you for asking. Thanks Very good. I recommend it. I like Mazda. Do not ask so many questions. I am satisfied with service received. Thank you for asking. Thanks More
by GMRCN
Employees Worked With
Mario Murgado JR
February 29, 2020
Richard was very helpful and informative. He helped me out with a key that wasn’t working, he showed me sunbit. I able to apply and now I can pay it low for 12 months out with a key that wasn’t working, he showed me sunbit. I able to apply and now I can pay it low for 12 months More
by ALLANWINDER30
Employees Worked With
Richard
February 29, 2020
Very friendly staff Jeannette was amazing! She made the process very easy, and she even helped me decide if I should lease or buy. Very honest! I'm excited that service i Jeannette was amazing! She made the process very easy, and she even helped me decide if I should lease or buy. Very honest! I'm excited that service is included for about 2 years. Brickell Mazda is one of the best dealership in Miami. More
by Scarleth Lacayo
Employees Worked With
Jeannette Rodriguez
February 26, 2020
Routine Service Visit This is the best dealership service department that I have ever dealt with. My service advisor, Eros Cruz, was totally professional and meticulous in This is the best dealership service department that I have ever dealt with. My service advisor, Eros Cruz, was totally professional and meticulous in the details. He treated me like a special customer, probably the way he treats all his clients. But everything went very well with the service and they even fixed a little issue with my windshield washer fluid at no charge. I would highly recommend this team to service your vehicle. More
by dllamberti
Employees Worked With
Eros Cruz
February 21, 2020
Loved the service, Eros definitely made sure that my car was getting the best attention and service. I felt that he really cared about customer service and the value of the brand of Mazda Brickell. I feel c was getting the best attention and service. I felt that he really cared about customer service and the value of the brand of Mazda Brickell. I feel comfortable going there knowing my car is in the best hands. More
by Korin Sutton
Employees Worked With
Eros Cruz, Mario Murgado JR
February 20, 2020
I enjoyed and was happy with the costumer service by Jeannette Rodriguez. But the aspects that I did not like where that the car deal did not include that many benefits or extra gifts, like free change Jeannette Rodriguez. But the aspects that I did not like where that the car deal did not include that many benefits or extra gifts, like free change of oil, rotation of wheels, cleaning for a longer period than 1 or 2 years. I also want to comment that there was a man named Jose Martin that in a few words he insulted and said stupid to my mother, while he was trying to show us a feature of the car and I believe that this is an aspect that the store need to be very careful with this type of actions of the store personnel. This type of action of him made us so close of giving back the car because of his attitude. More
by DIEGOPF007
Employees Worked With
Jeannette Rosriguez
February 20, 2020
It was a great experience. It was my first oil change to my Mazda. Luis was very helpful. He send me to Brickell City Center and brought me back on Lyft. Service was excellent! He also invited me a coffee. my Mazda. Luis was very helpful. He send me to Brickell City Center and brought me back on Lyft. Service was excellent! He also invited me a coffee. Thank you Luis! More
by JAMC13
Employees Worked With
Luis
