Brickell Mazda

Take too long Appt was set at 1 pm . I arrived at 1240pm. I waited 1 hr setting area to do the paperwork. Meanwhile, my car was the .8th in line for service. I pick Appt was set at 1 pm . I arrived at 1240pm. I waited 1 hr setting area to do the paperwork. Meanwhile, my car was the .8th in line for service. I pick up my car after 5pm. Poor customer service I was ignore by the entire staffing for 1 hr until I started complaining. More

Better experience ever with a Car Dealer The negotiation process for my Lease was great. Jeannette Rodriguez, the sales person, was excellent; great customer service, diligent, and nice. I th The negotiation process for my Lease was great. Jeannette Rodriguez, the sales person, was excellent; great customer service, diligent, and nice. I think I got an excellent deal. The paperwork was easy and always trying to make it faster. I received several complimentary features, and is amazing.... More

Sales person Aimee was very eager to help me and she was very clear explaining the benifits of getting my new car. She also was very open to help me with any doubt Aimee was very eager to help me and she was very clear explaining the benifits of getting my new car. She also was very open to help me with any doubts that I had and i was very please by her customer service. My experience was awesome and I will be very happy for her to take care of me next time I get a new car at Mazda More

Great service Brought my car for its first maintenance service, which was free for the first time. I dropped it off they offered me a Lyft to and from home at no co Brought my car for its first maintenance service, which was free for the first time. I dropped it off they offered me a Lyft to and from home at no cost to me. Called me when the car was ready. Oil change and tire rotation was done plus a car wash. Everyone was nice and helpful at the service center. More

Excelent service. Service performed was done on time and professionally by mechanics. Service Advisor, Eros Cruz took care of everything and kept me informed of on-goin Service performed was done on time and professionally by mechanics. Service Advisor, Eros Cruz took care of everything and kept me informed of on-going work and updates. More

No pressure, straight-fwd service Staff was very nice from minute I rolled in. Very pleasant and professional atmosphere. They also got the work done on the car pretty quick! Staff was very nice from minute I rolled in. Very pleasant and professional atmosphere. They also got the work done on the car pretty quick! More

Straight foward and got trhe price i needed I was assited by a wonderul gentelman called Jorge Luis who helped us negotiate the price we needed in orfer to get the leases price correct. I was assited by a wonderul gentelman called Jorge Luis who helped us negotiate the price we needed in orfer to get the leases price correct. More

Very patient staff! Looking for a new lease I knew it was going to be a headache but I spoke with my contact over the phone several times, even had repetitive conversatio Looking for a new lease I knew it was going to be a headache but I spoke with my contact over the phone several times, even had repetitive conversations and he was nothing but nice to me and very patient. In the end we worked out the deal that I was looking for and I will definitely plan to go back when my lease is over. I highly recommend this location. I was in and out within an hour and a half with my brand new lease! More

Amazing experience ! I had broken down in pompano somewhere and Mazda had a prompt response with towing me and fixing the issue under warranty immediately I was extremely I had broken down in pompano somewhere and Mazda had a prompt response with towing me and fixing the issue under warranty immediately I was extremely satisfied with my experience More

Fantastic Experience Brandon our salesman was awesome, answered every question and in 3 and a half hrs leased the 2019 CX 5 sport and drove it home. Brandon our salesman was awesome, answered every question and in 3 and a half hrs leased the 2019 CX 5 sport and drove it home. More