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Brickell Mazda - Service Center

Miami, FL

4.7
1,169 Reviews
Call Service Center (786) 321-0335

1,169 Reviews of Brickell Mazda - Service Center

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January 22, 2024

Worst experience ever. The salesman promise to fix the rearview mirror and then act like he never offered tjis. A bunch of scammers. Will never go back there More

by FAUSTOANDRADEMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eros Cruz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Leiva
1.0
This rating includes all reviews, with more weight given to recent reviews.
Juan C Cil
1.0
This rating includes all reviews, with more weight given to recent reviews.
Karin Sanchez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson Velazco
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January 22, 2024

The advisor was kind and the service was very fast. They explained clearly what they did to the car More

by ANDREA.FARAH19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Leiva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan C Cil
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 20, 2024

Everything perfect. Easy to schedule, good service as always. Thanks Victor for making easy my day. More

by ALEPORCHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Leiva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
January 20, 2024

Muy buena atención en sentido general el tiempo fue perfecto el que me digeron de espera muy buen servicio More

by YANERODRIGUEZ92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Leiva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
January 19, 2024

The service is always good and Eros is super helpful, pleasant, courteous, and very nice. More

by FGATO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eros Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
January 19, 2024

I was charged way over the estimate amount and didn’t receive the complimentary service after being scammed to pay for services that should be completely free, nothing was repaired in my car but yet I wa More

by Pales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Victor Leiva
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2024 -

Brickell Mazda responded

We're truly sorry to hear about your recent experience, This is not the level of service we aim to provide, and we appreciate your feedback as it helps us improve. If there's anything specific you'd like to discuss or if you'd be willing to give us another chance to make things right, please don't hesitate to reach out to our customer service team at service department. Your satisfaction is our priority, and we hope to have the opportunity to serve you better in the future. Thank you for bringing this to our attention.

January 15, 2024

I was Very impressed with the professional service I received from Brickell Mazda from start to finish. More

by Gloria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eros Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
January 09, 2024

Very good service, Nelson helped me with all my issues, he and his team were really good and comprensible with me and my schedule. More

by MABELINBEJARANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eros Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Leiva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan C Cil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karin Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson Velazco
Report | Print
January 06, 2024

Good service. Quick, efficient and good use of technology to show maintenance required. Overall very satisfied. More

by jfm.19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Leiva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
January 04, 2024

My service advisor was Juan , he was super nice and very helpful , definately coming back , I recommend this place 100% Thank you Juan More

by SAMIIFER25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan C Cil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
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