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Brickell Mazda - Service Center

Miami, FL

4.7
1,169 Reviews

1,169 Reviews of Brickell Mazda - Service Center

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July 21, 2023

Juan is the best! Always so professional and efficient. Thank you Brickell Mazda for always taking care of my CX-5. More

by mycparra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan C Cil
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2023

Very friendly and helpful service. I was treated in a very respectful manner, which is more than I can say for the other dealerships I have been to. More

by NAOMI.SUZUKI001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My-Ling
July 19, 2023

I don't know what to say this time around with the service center having moved to Mazda. The service wasn't as warm as it usually has been for me. I guess with the relocation, there's a little in betw More

by DLUXELIVING305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Leiva
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2023 -

Brickell Mazda responded

Thank you very much for your feedback. . We are sorry to hear about what happened during your more recently visit our service department. Customer satisfaction is always essential to us, and we will continue to adjust our processes to provide a quality service and the highest levels of customer satisfaction.

July 19, 2023

Amazing service, awesome place. My advisor Victor was diligent and efficient, he answered and explained clearly and carefully all I asked. More

by Yraliz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Leiva
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2023

Amazing service. Loved every part of my lease purchasing process. Thank you, guys, for your great support. Thank you to Briyith from the sales department for her top- More

by ERIKDAVID13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyith (Sales Dept) Oliver (Financial)
July 14, 2023

Fueron muy atentos y en todo momento estuvieron pendiente de mi, el servicio fue espectacular More

by PLGUTIERREZ1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson Velazco
July 12, 2023

I turned in my lease as I was called by Jorge Amores to do so, leased a new Mazda, and my payoff still has not been sent in by Oliver which seems like I have 2 cars and affecting my credit… called and text More

by ROXYLEVY0210
Recommend Dealer
No
Employees Worked With
Oliver Mayoral
July 10, 2023

Eros Cruz has been my service advisor for a few years now. I trust. him as he is professional, knowledgeable and provides me with excellent customer service More

by LS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eros Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2023

Love the way the customer is treated. They are efficient and do their job in a decent time frame More

by Teresita Mazzei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan C Cil
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2023

Service was fast but a little expensive. They treat you very well. Kudos to Victor. Will come back in the future. More

by DEHOYOSC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Leiva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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