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Brighton Ford

Brighton, MI

2.1
221 Reviews
Brighton Ford is a family owned an operated business and we treat each and every customer as if they were an extended part of our family. Customer Satisfaction is our #1 goal and we strive to build a lasting relationship with each and every customer. We've assembled the best team available with over 200 years of combined automotive sales experience so that we can provide you with the best experience possible. We're here to help you through your vehicle ownership experience step by step. Our sales staff offers exceptional product knowledge, industry experience and passion to nurture long lasting relationships with our customers. "Customers for Life" is our motto and we do everything in our power to meet and exceed your expectations to keep you satisfied! YOUR BRIGHTON, MICHIGAN FORD DEALERSHIP SINCE 1988 We are committed to providing our customers with the best vehicle selection in Livingston County and beyond. Brighton Ford has been serving the area's automotive needs since we opened in 1988. It is our goal to make sure you find that perfect new Ford or used car, truck, van, SUV or crossover. Not only do we have a great vehicle selection, but we also offer the auto services and repairs that you need to keep your vehicle running smoothly well into the future. Come on in to Brighton Ford and let our knowledgeable team help you today! BRIGHTON FORD IN OUR COMMUNITY Brighton Ford knows the importance of community, that's why we are doing all we can to give back to Brighton, Howell, Livingston County and surrounding areas today, and for the last 28 years! From sponsoring LACASA events that help abused women and children in our community, to hosting food drives for the Livingston County Humane Society, to our annual Christmas event where we reward local elementary schools with money for their Art Departments, we love giving back to our great community in any way we can! WHY BRIGHTON FORD IS THE RIGHT CHOICE FOR SOUTH LYON, HOWELL, FENTON, PINCKNEY, HARTLAND, NEW HUDSON, NOVI & ANN ARBOR DRIVERS LOOKING FOR A NEW FORD OR USED CAR It could be our large and accommodating selection of new Ford models, including the ever so popular Ford Escape, Fusion, F-150, Focus, Mustang and Explorer. Perhaps it's our equally vast range of high-quality, used vehicles. We have all makes and models and even have Brighton Ford Certified Used vehicles that include 24/7 roadside assistance and 100,000 mile/7 year warranty! It may also very well be the Ford financing offers available to customers who shop with Brighton Ford. With these auto loan and car lease options, shoppers feel at ease, worry-free, and extra satisfied with their purchase. Brighton Ford isn't only a place for those in the market for a new Ford truck, car or SUV, we're also the go-to spot for those already behind the wheel. Customers find our car service and maintenance center, also located in Brighton, Michigan, both convenient and competent. It doesn't stop there-- Brighton Ford also host an array of services to personalize or enhance your Ford driving experience. Just ask our on-site auto parts and accessories department what we mean. Brighton Ford's state-of-the-art, 30,000 square foot body shop is conveniently located right next to our dealership and service center. All makes and models are repaired on-site at our collision center for Brighton, Howell, South Lyon, Milford, Novi, Fenton, Salem, Pinckney, Wixom, Hartland and surrounding cities. All of our work comes with a lifetime warranty! We serve Brighton, Howell, Fenton, South Lyon, New Hudson, Milford, Wixom, Ann Arbor, Hartland, Pinckney, Hamburg, Novi, Lansing, Michigan, Ohio and anywhere in between with our free delivery service. Still not clear about why so many trust Brighton Ford for all of their Ford vehicle needs? Visit our dealership at 8240 W Grand River Brighton, Michigan and find out for yourself.
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8240 Grand River Ave

Brighton, MI

48116

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Showing 221 reviews

July 21, 2017

Todd is a rockstar Todd has been a rockstar to deal with. I am making a purchase with him on a car that isn't ready for delivery yet. He has kept me informed throughout More

by Uthjazz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Cowen
Jul 21, 2017 -

Brighton Ford responded

We appreciate you taking the time to review our dealership, so thank you very much for that! Thanks for the kind words about Todd, it's always great when our team makes car buying so easy and painless!

July 21, 2017

Excellent Customer Service I'm very happy with the service I received at Brighton Ford. I would highly recommend friends and family who are looking for a new or used vehicle to More

by jmac10313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Tabacchi
Jul 21, 2017 -

Brighton Ford responded

Thank you for the great review of our dealership and Mike Tabacchi! Customer satisfaction is our #1 priority, so we sure love hearing that Mike was able to provide that to you. Please let us know if you need anything, now, or in the future.

July 18, 2017

Great salesman. Austin did a very good job of explaining the options available on the Explorer. He also went over everything a second time with my wife. More

by Don 71
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Pilarski
Jul 21, 2017 -

Brighton Ford responded

Don, we are glad to hear that you had a good experience at Brighton Ford! Austin sure knows his product, so it's great hearing that you felt he did a great job presenting to you and your wife. Have a great day!

July 14, 2017

My first car purchase I am in love with my new car! Mike Tabacchi is an awesome salesman and he really worked hard with me to find me a car! I am definitely a customer for More

by Happy girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Tabacchi
Jul 17, 2017 -

Brighton Ford responded

Thank you for the 5 star review Happy Girl, we truly appreciate your business! It makes us happy to hear that Mike was able to get you into a new car that was perfect for you. Have a great day!

July 09, 2017

These guys know how to make it happen! So last week when I finally decided to pull the trigger on purchasing a new Focus due to all of the incentive money on the hood, and an extra thousand More

by Jeremy Willard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric (new car sales mgr), Austin Pilarski, Heather Wilkinson
Jul 10, 2017 -

Brighton Ford responded

Jeremy, thanks for the 5 star review of Brighton Ford! So glad that we were able to help you into a new Focus in the nick of time to make sure you got all of the extra rebates/incentives. We pride ourselves in making sure we make car buying easy and convenient for our customers and it sounds like Heather, Austin, Eric and Dan were able to do that for you. Hope you enjoy your new Focus and have a great day!

July 09, 2017

Troy did a great job! I really appreciated Troy's low pressure approach to helping me with my purchase. I was disappointed that they would not adjust the price, but apprec More

by 2012JeepWranglerOwner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hill
Jul 10, 2017 -

Brighton Ford responded

Thanks for taking time to review our dealership! We sure appreciate your business and are glad that Troy was able to help you instead of annoying you like many other dealerships tend to do. Please let us know if you need anything now, or in the future.

July 07, 2017

Brighton ford gave me a miracle! Mike T and Dominic helped me get out of a car I was charged WAY to muc he for. Their sincerity in helping their customers means more than the world to More

by Focus!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Tabacchi
Jul 10, 2017 -

Brighton Ford responded

Happy Monday and thanks much for the 5 star review! Mike and Dom are customer advocates to the fullest, so it's always great to hear about when they can help a customer in need! Have a great day!

July 02, 2017

Just looking around.......They had just what we needed. We stopped by to just see what was on their lot not knowing they were open. Todd Cowen came up to us and found out what we looking for and told us abo More

by jtkirk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave? the Financial Guru...., Todd Cowen, Brighton Ford
Jul 03, 2017 -

Brighton Ford responded

Thanks for the great review on Brighton Ford, we appreciate the kind words about Todd and the rest of the Brighton Ford family! Have a great day!

June 30, 2017

Happy new car owner Friendly and responsive to the customer needs without the hard sell. Our salesman seemed knowledgeable and answered all our questions. Have purchased More

by Zorro
Recommend Dealer
Yes
Employees Worked With
Austin Pilarski
Jul 03, 2017 -

Brighton Ford responded

We love your name "Mr. Happy new car owner" and glad we could make your experience one to remember! Please let us know if there is anything we can help you with now, or in the future.

June 27, 2017

Just what I wanted. Troy knew what I was looking for, called me the morning the car was available, and worked with me to make the deal happen. It all worked out the way I More

by Truss03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hill
Jul 03, 2017 -

Brighton Ford responded

Thanks for the descriptive review, we love it when our customers share their feedback with us! Troy is an important part of the Brighton Ford family, it's always great hearing feedback on him especially when he was able to make everything as smooth as possible for our customers. Have a great day!

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