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Brighton Ford
Brighton, MI
224 Reviews
Brighton Ford is a family owned an operated business and we treat each and every customer as if they were an extended part of our family. Customer Satisfaction is our #1 goal and we strive to build a lasting relationship with each and every customer. We've assembled the best team available with over 200 years of combined automotive sales experience so that we can provide you with the best experience possible. We're here to help you through your vehicle ownership experience step by step. Our sales staff offers exceptional product knowledge, industry experience and passion to nurture long lasting relationships with our customers. "Customers for Life" is our motto and we do everything in our power to meet and exceed your expectations to keep you satisfied!
YOUR BRIGHTON, MICHIGAN FORD DEALERSHIP SINCE 1988
We are committed to providing our customers with the best vehicle selection in Livingston County and beyond. Brighton Ford has been serving the area's automotive needs since we opened in 1988. It is our goal to make sure you find that perfect new Ford or used car, truck, van, SUV or crossover. Not only do we have a great vehicle selection, but we also offer the auto services and repairs that you need to keep your vehicle running smoothly well into the future. Come on in to Brighton Ford and let our knowledgeable team help you today!
BRIGHTON FORD IN OUR COMMUNITY
Brighton Ford knows the importance of community, that's why we are doing all we can to give back to Brighton, Howell, Livingston County and surrounding areas today, and for the last 28 years! From sponsoring LACASA events that help abused women and children in our community, to hosting food drives for the Livingston County Humane Society, to our annual Christmas event where we reward local elementary schools with money for their Art Departments, we love giving back to our great community in any way we can!
WHY BRIGHTON FORD IS THE RIGHT CHOICE FOR SOUTH LYON, HOWELL, FENTON, PINCKNEY, HARTLAND, NEW HUDSON, NOVI & ANN ARBOR DRIVERS LOOKING FOR A NEW FORD OR USED CAR
It could be our large and accommodating selection of new Ford models, including the ever so popular Ford Escape, Fusion, F-150, Focus, Mustang and Explorer. Perhaps it's our equally vast range of high-quality, used vehicles. We have all makes and models and even have Brighton Ford Certified Used vehicles that include 24/7 roadside assistance and 100,000 mile/7 year warranty!
It may also very well be the Ford financing offers available to customers who shop with Brighton Ford. With these auto loan and car lease options, shoppers feel at ease, worry-free, and extra satisfied with their purchase.
Brighton Ford isn't only a place for those in the market for a new Ford truck, car or SUV, we're also the go-to spot for those already behind the wheel. Customers find our car service and maintenance center, also located in Brighton, Michigan, both convenient and competent.
It doesn't stop there-- Brighton Ford also host an array of services to personalize or enhance your Ford driving experience. Just ask our on-site auto parts and accessories department what we mean.
Brighton Ford's state-of-the-art, 30,000 square foot body shop is conveniently located right next to our dealership and service center. All makes and models are repaired on-site at our collision center for Brighton, Howell, South Lyon, Milford, Novi, Fenton, Salem, Pinckney, Wixom, Hartland and surrounding cities. All of our work comes with a lifetime warranty!
We serve Brighton, Howell, Fenton, South Lyon, New Hudson, Milford, Wixom, Ann Arbor, Hartland, Pinckney, Hamburg, Novi, Lansing, Michigan, Ohio and anywhere in between with our free delivery service.
Still not clear about why so many trust Brighton Ford for all of their Ford vehicle needs? Visit our dealership at 8240 W Grand River Brighton, Michigan and find out for yourself.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 AM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
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Showing 224 reviews
June 10, 2016
Con artist Went in to lease a f150 on Thursday at 5:00 pm after 3 1/2 hrs finally left all aproved and ALL the paperwork signed. Talked to the financing manager Went in to lease a f150 on Thursday at 5:00 pm after 3 1/2 hrs finally left all aproved and ALL the paperwork signed. Talked to the financing manager and salesman and both guaranteed me I would be leaving in my new truck that evening . I did just that. 5 das later brighton ford called me and said I had to return the truck cause the finance company wouldn't finance me now. What the xxxx kind of dealer ship tells a customer they are all good to go and they meet all the requirements for the lease, including the down payment credit score ( also I'm a Ford z plan qualified ) and let's them take the truck home and 5 days later tells them you need to bring the truck back because the finance company won't approve you. More
by Dave N
Employees Worked With
Russ, jenkens
May 24, 2016
Service Brought in commercial vehicle on Monday at 3pm for scheduled service and some minor repairs. As of 4pm Tuesday they had not even started the service, Brought in commercial vehicle on Monday at 3pm for scheduled service and some minor repairs. As of 4pm Tuesday they had not even started the service, and didn't even bother to call me. Service center closes at 6, sat there at 530 waiting for them to put old oil back in so I could use my truck the next day for work. FYI, they knew ahead of time I needed this truck for work. So now I have to take another day off work costing me money because they can't even do a simple oil change in 26 hours period. Worst service experience ever. More
by Fleettruck99
Employees Worked With
Dean
April 08, 2016
2012 cadillac My wife and I had a great experience at the used car lot. Ashley Hay was our salesperson and did a wonderful job. She was very knowledgeable about the My wife and I had a great experience at the used car lot. Ashley Hay was our salesperson and did a wonderful job. She was very knowledgeable about the vehicle we were interested in and it was very easy to make a deal with her. We received our full payoff on our trade in and reached an agreement quickly on the price of the car we were interested in. Great job Ashley and a thanks also to the finance department. More
by Caddy
Employees Worked With
Ashley Hay
March 30, 2016
Ripped my off by thousands Actually I would give them a zero. Been going to that dealership for years. Never again. I bought a certified used Ford Fusion from them. I didn't rea Actually I would give them a zero. Been going to that dealership for years. Never again. I bought a certified used Ford Fusion from them. I didn't realize the dealer had acquired the car from Canada for thousands less then if they had acquired the same car in the US. Is it legal? Sure. Is it ethical? No. It isn't like they haven't made enough money off of my family already. More
by Angela
Employees Worked With
N/A
March 28, 2016
Service Brought my truck in for simple service of new fuel filters. Service people put them on wrong started sucking all kinds of stuff into injectors and rui Brought my truck in for simple service of new fuel filters. Service people put them on wrong started sucking all kinds of stuff into injectors and ruined my truck. Will not take care of problem. Beware of taking your vehicle in. Ken s More
by Smitt123
Employees Worked With
Service manager & director
March 19, 2016
New car purchase Very good and professional service! I had never bought a new car before but Jeff really made it easy and I was able to get one in less than a day. N Very good and professional service! I had never bought a new car before but Jeff really made it easy and I was able to get one in less than a day. Not too pushy at all and listened to what I wanted in a vehicle. More
by gilles787
Employees Worked With
Jeff Kelley
February 28, 2016
We had an excellent car buying experience! We recently bought a truck from the pre-owned lot at Brighton Ford. It was overall the best car buying experience we've had to date. We had the pleasu We recently bought a truck from the pre-owned lot at Brighton Ford. It was overall the best car buying experience we've had to date. We had the pleasure of doing business with Troy Hill, whom was extremely professional and accommodating. We test drove two cars before making a final decision. Troy pulled each car up for us, which was a nice gesture considering many salesman just hand you the keys. Also, not feeling pressured to buy anything was refreshing.. The little things really made Troy and his team stand out amongst other dealerships we've been to. Thank you, Brighton Ford, for the excellent services you provided to us. We will be back when we're in search for our next vechile, meanwhile loving the new truck! More
by Bdewyer
Employees Worked With
Troy Hill
February 02, 2016
Excellent customer service at Brighton Ford! I have leased 3 behicles from Brighton Ford and expierenced excellent customer service from Eric & J.C. I drive past 10 dealerships to go out of my I have leased 3 behicles from Brighton Ford and expierenced excellent customer service from Eric & J.C. I drive past 10 dealerships to go out of my way to be treated fairly. No gimmicks or upsells. Highly recommend and will return to release. thank you Eric and J.C..... Joe More
by Joedaplumber
Employees Worked With
Eric, J.C.
January 27, 2016
Price jacked up Drove 90 miles to get deal and jacked up when got there. Then they jacked up payment by 300. Then tryed to sell me low end truck still above what they Drove 90 miles to get deal and jacked up when got there. Then they jacked up payment by 300. Then tryed to sell me low end truck still above what they said they could do More
by Rick
Employees Worked With
Sum xxx
January 15, 2016
Great service Allie Nosek was the best to work with when looking for a new vehicle. She was able to get me into the perfect car (a 2015 Ford Fusion) at an amazing p Allie Nosek was the best to work with when looking for a new vehicle. She was able to get me into the perfect car (a 2015 Ford Fusion) at an amazing price. The customer service was great. Allie was always positive and went out of her way to do all she could for me. I had the best experience at Brighton ford! More
by Mjn2123
Employees Worked With
Allie Nosek
