Brighton Ford

Friendly courteious service, but a little unorganized. Was told 3 different people had the paperwork, found who had it, than waited 10 minutes for keys which one person had the entire time. All was well Was told 3 different people had the paperwork, found who had it, than waited 10 minutes for keys which one person had the entire time. All was well and care is ifine More

Adam was awesome to deal with! Everyone that I worked with that day I bought my GMC truck was great! I would defiantly recommend this dealer. Mike with that day I bought my GMC truck was great! I would defiantly recommend this dealer. Mike More

We have been customers of Brighton Ford for many years. They are continually reviewing and improving their service department to reduce the time the client waits for service to be completed, to provide a c They are continually reviewing and improving their service department to reduce the time the client waits for service to be completed, to provide a comfortable waiting room environment, to provide timely and accurate information and to improve the technical performance of service. The service advisors, shop foreman and mechanics function as a team to make sure that client concerns are quickly addressed. The dealership also provides discount coupons through US mail and their web site to help reduce service cost. Our most recent experience was for a 90,000 mile maintenance on a 2008 Ford Expedition EL. We were pleased with all aspects of that visit. More

The Brighton Ford Dealership.....Every time I want to have a quick maintenance service done, they get me in when I arrive...usually takes about an hour for regular oil change and tire rotati I live in t have a quick maintenance service done, they get me in when I arrive...usually takes about an hour for regular oil change and tire rotati I live in the Ann Arbor area and I am not so luck to have the same experience close to home.on I now take both my Ford Taurus and Ford Flex to Brighton for service. Staff is friendly and trustworthy. Once I had a problem after the dealership and my Flex stalled...they came right away to pick me up and take my flex back to the shop....I was glad no hassle and problem was addressed immediately. I would recommend to anyone that takes vehicles to dealerships for service. Prices are on average with Ford dealerships i have been to, but I always get in and out quickly, and I have not be made to feel like they were trying to sell me more than what the vehicle needed. If that changes, I will revise my review. More

overall experience very good , had to wait a little longer than expected upon arrival to be addressed, quality of service very good, price of service very reasonable longer than expected upon arrival to be addressed, quality of service very good, price of service very reasonable More

Have dealt with this salesman for all of our purchases - over 25 cars. Recommend to all our friends. Very charismatic, helpful and knowledgable. Thanks Nick. over 25 cars. Recommend to all our friends. Very charismatic, helpful and knowledgable. Thanks Nick. More

Just leased my second car from Brighton Ford. Best experience ever! Very efficient, organized and helpful with explaining all the new car features. Car was ready and warmed up for us when our business experience ever! Very efficient, organized and helpful with explaining all the new car features. Car was ready and warmed up for us when our business was done. Would recommend this dealership and salesperson (Matt Renko) to everyone!! Thanks! More

Called ahead and arranged to test drive a Taurus (x plan purchase) and get a trade in on my car. When I arrived salesman was suprised that I wanted a trade value. Stated "we don't like to do that unless y purchase) and get a trade in on my car. When I arrived salesman was suprised that I wanted a trade value. Stated "we don't like to do that unless you commit to a purchase." Spent far too much time trying to get him to give me a trade in price. I left. Sales manager (Tony) called me the next morning with his version of what he thought occurred the night before. Not sure what he was trying to prove. I just wanted to make my purchase as pleasant as possible but they prefer to play the "shell game". I purchased my car the next evening at another dealer. More

Just drove through the lot for a look. Dreaming of having a reliable ride since mine was on it's last legs and the worst of Michigan weather around the corner. Todd stopped and asked if I needed help having a reliable ride since mine was on it's last legs and the worst of Michigan weather around the corner. Todd stopped and asked if I needed help. I told him yeah I was looking but bad credit and no money told me to look in the mirror and laugh, cause i knew I wasn't getting a new car. Todd said he'd been there for 30 years and if anyone could help me he could. I told him if he could work magic I was all in. Knowing this was going no where, but the nagging inside told me what the hell. A couple phone calls and a few days later he said I was approved and at a very descent interest rate to boot!! Man was I excited. Someone was actually gonna give me a second chance. Yes there is a God! A few days later he called again and said he'd found me a perfect ride. I went down to "talk and take another look." Here comes the big numbers I told myself. We tossed around numbers for a bit exchanged life stories went for a ride, exchanged more stories, and I drove off in my new used but very nice shiny car. Even filled up the gas tank for me. Gotta love that. My new Ford Escape is a beauty. The guys at Brighton Ford.....Priceless!! Merry Christmas to ME! More

I love Brighton Ford they are so nice and respectful. They get things done fast for you, and know your time is valuable. The employees are also very nice to you. They get things done fast for you, and know your time is valuable. The employees are also very nice to you. More