Brighton Ford

Just drove through the lot for a look. Dreaming of having a reliable ride since mine was on it's last legs and the worst of Michigan weather around the corner. Todd stopped and asked if I needed help having a reliable ride since mine was on it's last legs and the worst of Michigan weather around the corner. Todd stopped and asked if I needed help. I told him yeah I was looking but bad credit and no money told me to look in the mirror and laugh, cause i knew I wasn't getting a new car. Todd said he'd been there for 30 years and if anyone could help me he could. I told him if he could work magic I was all in. Knowing this was going no where, but the nagging inside told me what the hell. A couple phone calls and a few days later he said I was approved and at a very descent interest rate to boot!! Man was I excited. Someone was actually gonna give me a second chance. Yes there is a God! A few days later he called again and said he'd found me a perfect ride. I went down to "talk and take another look." Here comes the big numbers I told myself. We tossed around numbers for a bit exchanged life stories went for a ride, exchanged more stories, and I drove off in my new used but very nice shiny car. Even filled up the gas tank for me. Gotta love that. My new Ford Escape is a beauty. The guys at Brighton Ford.....Priceless!! Merry Christmas to ME! More

I love Brighton Ford they are so nice and respectful. They get things done fast for you, and know your time is valuable. The employees are also very nice to you. They get things done fast for you, and know your time is valuable. The employees are also very nice to you. More

Brighton Ford was a good dealership to work with. The salespeople do not pressure you to buy, and I enjoyed working with Janice. I would recommend Brighton Ford. salespeople do not pressure you to buy, and I enjoyed working with Janice. I would recommend Brighton Ford. More

ERIC OUR SALESMAN WAS GREAT. I WAS LOOKING FOR ALONG TIME FOR A NEW F-350 LARIAT DULLEY.COULD NOT FIND I LIKED WHERE I LIVE. ALL THE DEALERS IN MY AREA TOLD ME THEY COULD NOT FIND ONE AND I WOULD HAVE TO ORD FOR A NEW F-350 LARIAT DULLEY.COULD NOT FIND I LIKED WHERE I LIVE. ALL THE DEALERS IN MY AREA TOLD ME THEY COULD NOT FIND ONE AND I WOULD HAVE TO ORDER ONE. I TOLD ERIC THIS AND HE TOLD ME HE WOULD LOOK TO SEE WHAT HE COULD FIND. THE NEXT DAY ERIC CALLED ME AND TOLD ME HE FOUND THREE. THE NEXT DAY I DROVE TO BRIGHTON FORD TO TALK TO ERIC.HE TOLD ME THE TRUCK I PICK WAS IN OHIO,AND ERIC TOLD ME HE WOULD HAVE THE TRUCK THE NEXT DAY WHICH HE DID. JUST IN THREE DAYS I WAS DRIVING MY NEW TRUCK HOME.GREAT JOB ERIC! HARVEY(SKIP) HOORNSTRA More

My husband and I were looking for a new car. Janice approached us in the parking lot with a huge smile. It was raining so I said we'd be right in to talk to her. She is the most professional car sales approached us in the parking lot with a huge smile. It was raining so I said we'd be right in to talk to her. She is the most professional car sales person I have ever dealt with. Gave us different options and wasn't pushy to "get that sale". I give her 5 ***** stars all the way. Brighton Ford is very lucky to have her. I've had a few issues with my car, but so far they have taken care of all of my needs. Troy in service went over and beyond to accommodate me. Kindest Regards, Vicki Andrews More

Jason as well as the finance manager were incredibly friendly and willing to answer all questions. They were both highly motivated to make the sale but never crossed over to making us feel pressured. friendly and willing to answer all questions. They were both highly motivated to make the sale but never crossed over to making us feel pressured. Jason encouraged us to test drive each type of vehicle we were thinking about purchasing as he wanted us to be completely satisfied with the vehicle we chose. Finally, both Jason called us twice during the week after our purchase and the finance manger called us once that week. Both asked how things were with the new car and Jason made sure we were able to work the radio and other technical components of the car. We have already suggested to friends that if they are looking to lease or buy a vehicle that they go to Brighton Ford! More

I gave the rating of 5.0 becuase of the immediate greeting I received and the treatment I received during, before, and after my service appointment. The estimated 1.5 hours and it only took 1 hour a greeting I received and the treatment I received during, before, and after my service appointment. The estimated 1.5 hours and it only took 1 hour and all my issues were resolved. More

We live approximately 80 miles away from this dealership. We had been searching for a particular vehicle, and they had one listed on their web site. We called in the morning prior to driving up in the aftern We had been searching for a particular vehicle, and they had one listed on their web site. We called in the morning prior to driving up in the afternoon (in the rain and snow). We NEVER received a return phone call. Since we were desparate for a vehicle, we drove up that aftenoon to check it out. (It was still listed as available on the web site). After an almost 2 hour drive we arrived at the dealership. We could not locate the car on the lot. When going in the office we were informed, "Oh, we sent that car out to auction last week". We then told them a return phone call telling us would have been nice. At that point they wanted our name and were then ready to try to sell us a different vehicle!!!! This is a WARNING to anyone shopping on line. Watch out for this dealership. They bait you to get you there. We did find an excellent car at a different dealership, so happy ending for us, but no thanks to Brighton Ford. More

I walked into Brighton Ford the very day I knew I could not wait any longer to order my Mustang. I asked how long does it take to order a car. And within minutes, a competent saleperson made my online id not wait any longer to order my Mustang. I asked how long does it take to order a car. And within minutes, a competent saleperson made my online idea of a car become a sure purchase at the price i planned. You would be happy making today the day you go to Brighton Ford. More

I was very pleased with the way Janice listened to my priorities in leasing/buying a car. Price/monthly payments was a factor and she did a great job showing me vehicles within my range without trying to priorities in leasing/buying a car. Price/monthly payments was a factor and she did a great job showing me vehicles within my range without trying to push my monthly payment higher. She returned calls promptly and accommodated my schedule for service and car prep time. I would return to this dealership to work with Janice again. More