Back

Brighton Ford

Brighton, MI

2.3
220 Reviews
Brighton Ford is a family owned an operated business and we treat each and every customer as if they were an extended part of our family. Customer Satisfaction is our #1 goal and we strive to build a lasting relationship with each and every customer. We've assembled the best team available with over 200 years of combined automotive sales experience so that we can provide you with the best experience possible. We're here to help you through your vehicle ownership experience step by step. Our sales staff offers exceptional product knowledge, industry experience and passion to nurture long lasting relationships with our customers. "Customers for Life" is our motto and we do everything in our power to meet and exceed your expectations to keep you satisfied! YOUR BRIGHTON, MICHIGAN FORD DEALERSHIP SINCE 1988 We are committed to providing our customers with the best vehicle selection in Livingston County and beyond. Brighton Ford has been serving the area's automotive needs since we opened in 1988. It is our goal to make sure you find that perfect new Ford or used car, truck, van, SUV or crossover. Not only do we have a great vehicle selection, but we also offer the auto services and repairs that you need to keep your vehicle running smoothly well into the future. Come on in to Brighton Ford and let our knowledgeable team help you today! BRIGHTON FORD IN OUR COMMUNITY Brighton Ford knows the importance of community, that's why we are doing all we can to give back to Brighton, Howell, Livingston County and surrounding areas today, and for the last 28 years! From sponsoring LACASA events that help abused women and children in our community, to hosting food drives for the Livingston County Humane Society, to our annual Christmas event where we reward local elementary schools with money for their Art Departments, we love giving back to our great community in any way we can! WHY BRIGHTON FORD IS THE RIGHT CHOICE FOR SOUTH LYON, HOWELL, FENTON, PINCKNEY, HARTLAND, NEW HUDSON, NOVI & ANN ARBOR DRIVERS LOOKING FOR A NEW FORD OR USED CAR It could be our large and accommodating selection of new Ford models, including the ever so popular Ford Escape, Fusion, F-150, Focus, Mustang and Explorer. Perhaps it's our equally vast range of high-quality, used vehicles. We have all makes and models and even have Brighton Ford Certified Used vehicles that include 24/7 roadside assistance and 100,000 mile/7 year warranty! It may also very well be the Ford financing offers available to customers who shop with Brighton Ford. With these auto loan and car lease options, shoppers feel at ease, worry-free, and extra satisfied with their purchase. Brighton Ford isn't only a place for those in the market for a new Ford truck, car or SUV, we're also the go-to spot for those already behind the wheel. Customers find our car service and maintenance center, also located in Brighton, Michigan, both convenient and competent. It doesn't stop there-- Brighton Ford also host an array of services to personalize or enhance your Ford driving experience. Just ask our on-site auto parts and accessories department what we mean. Brighton Ford's state-of-the-art, 30,000 square foot body shop is conveniently located right next to our dealership and service center. All makes and models are repaired on-site at our collision center for Brighton, Howell, South Lyon, Milford, Novi, Fenton, Salem, Pinckney, Wixom, Hartland and surrounding cities. All of our work comes with a lifetime warranty! We serve Brighton, Howell, Fenton, South Lyon, New Hudson, Milford, Wixom, Ann Arbor, Hartland, Pinckney, Hamburg, Novi, Lansing, Michigan, Ohio and anywhere in between with our free delivery service. Still not clear about why so many trust Brighton Ford for all of their Ford vehicle needs? Visit our dealership at 8240 W Grand River Brighton, Michigan and find out for yourself.
Contact Dealership

8240 Grand River Ave

Brighton, MI

48116

Directions

By Type

Showing 220 reviews

August 01, 2022

I wanted to give the Service Managers here a big shout out!! I don't live in MI but have a Brighton Ford in CO. I was having trouble getting ahold of anyone that would tell me what was going on with my ve More

by kgthomas
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Troy Hill, Mike Bellant, Ashley Hay, Peter Fewster, Todd Cowen, Aly Dubois, Gary Askins, Kristin Flynn, James Castle, Mike Detmer
April 08, 2022

Worst service ever. This dealership breaks more parts than they fix on my truck. Service manager approved warranty work in December and now there is a new service mana More

by bigmellon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service manager female
April 06, 2022

I was smart enough to buy a vehicle from Brighton ford and was not impressed with sales and pretty disappointed with service. My advice shop somewhere else. This guys are a joke More

by siarhei.dzmitryieu
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin
November 17, 2021

Aly D. Is the Best saleswoman ever! I have leased 3 F150's from her. I tell her what I want she's on topif it!!! More

by Missy Anne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aly Dubois
September 12, 2021

Brought my 2010 Milan in for airbags replacement and they told me it would be one day it's been two days and I still don't have my car back very disappointed if they knew that wasn't going to be done in a da More

by Drew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin in service
July 24, 2021

They contacted me in a timely manner to an issue that could have been worse than expected. The service person (I’m terrible with names) was very cordial. More

by mroger18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Missy Jaskolski
June 10, 2021

Dealer 1st contacted me in response to a Kelley Blue Book Instant Cash Offer. After I told them what I was looking for in a new F-150, the Sales Manager Mike contacted me to set up an appointment for me to More

by jmeyendorff
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Mike Tabacchi
May 12, 2021

It has been years since I have returned to Brighton Ford after what felt like non transparent sales. After a couple quick and successful oil changes, I would say this is their best service. Any other servic More

by parr_eo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Department
April 14, 2021

Worst experience, horrible service took my car for 2 recalls, one being the brake system. No loaner even though I requested one. I was never updated. When I went back to get my car my emergency break li More

by lovepink82
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Kelly
March 14, 2021

My wife and I have received over 45 calls plus for a vehicle we have no intentions on buying. The wife has talked to Brennan, Mike this week. Dominic left her a message. Scott and Brennan call my wife a More

by mrauto1952
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott, Brennan,, Mike Tabacchi, Dominic Policella
2
...