Brighton Ford

Very rude , lie after lie with this place . Give them your money and don't come back is how they like it . I have NEVER seen or have dealt with a more unprofessional group in my life . If I were ford I w your money and don't come back is how they like it . I have NEVER seen or have dealt with a more unprofessional group in my life . If I were ford I would not want this place representing my brand . And the finance guy needs to go back to school and learn how to talk to people or maybe just stop drinking so much . His language over the phone is unbelievable . Go there and ask him face to face about why he talks to you like garbage over the phone and the wimp walks away . This place is one to avoid at all cost . Find another ford dealer it will be worth it . More

I took my car in for an oil change and was so happy with the service. Everyone was friendly and the service was excellent! I would definitely recommend it to my friends and family. the service. Everyone was friendly and the service was excellent! I would definitely recommend it to my friends and family. More

I was approached quickly. The tires and brakes were also checked, which is rarely done at other places. Also, there was a windshield repair place that fixed the nicks in my windshield. Just a great experi checked, which is rarely done at other places. Also, there was a windshield repair place that fixed the nicks in my windshield. Just a great experience. More

Be very careful as you will be told anything to get your business and after you do some research will realize most of it is false. business and after you do some research will realize most of it is false. More

We are always in a hurry aren't we? That's a fact of life. I went to Brighton Ford to get an oil change recently fully expecting to need to occupy myself in the Customer waiting area for an hou fact of life. I went to Brighton Ford to get an oil change recently fully expecting to need to occupy myself in the Customer waiting area for an hour or more. I was out of there in 30 minutes and happily went on my way. I really appreciate the friendly, fast service and the fact that Brighton Ford is respectful of my time. More

We had an exceptional experience in buying our car at this dealership. Courteous, caring, truly interested in fulfilling our car needs, quickly and thoroughly in processing the deal and a good price at this dealership. Courteous, caring, truly interested in fulfilling our car needs, quickly and thoroughly in processing the deal and a good price at that. We continued our experience with the service department with our maintenance, oil changes , etc. , with complete satisfaction. Always left on a good note. We will continue buying and servicing our vehicles at Brighton Ford. We will also recommend this dealership to our family and friends. Keep up the good work and you will continue to succeed. More

Below is what I wrote for the dealer I tool to the car to that fix my issue where there dealesrhip could not. I am so mad I urchase this car from them now, BUT never fear I will never buy anything here again that fix my issue where there dealesrhip could not. I am so mad I urchase this car from them now, BUT never fear I will never buy anything here again, parts, servcie work body work or cars. Oh did I mention I have 4 kids coming into age that will need cars and service work. Suck on it Brighton Ford. Issue with a 2012 focus that the dealer I bought it from had for over a week and never could find the problem. Took it here to Briarwood Ford and within 4 days had it all taken care of. Everything was under warranty and to date has had no issues at all. Great service work and over all great dealership. During the stay we walk around of course and everything was clean and employees where all very nice to wrok/talk with. More

We went to dealership to look at the Ford Fusion. We had not planned on purchasing that evening, due to the fact it was late and we didn't have our A plan number, insurance in order, or down payment money a not planned on purchasing that evening, due to the fact it was late and we didn't have our A plan number, insurance in order, or down payment money available. However, we purchased and were able to drive the car away for our weekend trip. All the paperwork was processed the following Tuesday and the car has been a dream. JC, our sales man, was very helpful and continues to assist when questions arise. More

We were so pleased with the service we received when buying my new CMax that when we went back the next day my husband bought a new truck. We went in to take a few things from our Fiesta like the rear h buying my new CMax that when we went back the next day my husband bought a new truck. We went in to take a few things from our Fiesta like the rear hatch privacy cover and rear head rest that was not in the car when we were there the day before. While there dropping these things off, JC, our salesman, asked how we were doing with the new CMax and if we had any questions he could help us with. My husband said sure, what do you have in a truck? Together they looked at the inventory on the lot and found the truck he wanted. A Ford F150 crew cab with a longer box (6 1/2 ft), and the all important tail gate step ladder. "This is the best thing since sliced bread" as my father would say! He has been shopping on line for trucks for the last year or so and has looked at all the different brands and he kept coming back to the Ford. We both felt this was the best made truck on the market. Thank you very much, Brighton Ford. More

Our entire experience was great from the time we pulled into the dealership. Everyone was very friendly and helpful. They answered all our questions. We have purchased many cars through the years from dif into the dealership. Everyone was very friendly and helpful. They answered all our questions. We have purchased many cars through the years from different dealerships and feel very welcomed by the Brighton Ford family. More