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Brighton Ford
Brighton, MI
226 Reviews
Brighton Ford is a family owned an operated business and we treat each and every customer as if they were an extended part of our family. Customer Satisfaction is our #1 goal and we strive to build a lasting relationship with each and every customer. We've assembled the best team available with over 200 years of combined automotive sales experience so that we can provide you with the best experience possible. We're here to help you through your vehicle ownership experience step by step. Our sales staff offers exceptional product knowledge, industry experience and passion to nurture long lasting relationships with our customers. "Customers for Life" is our motto and we do everything in our power to meet and exceed your expectations to keep you satisfied!
YOUR BRIGHTON, MICHIGAN FORD DEALERSHIP SINCE 1988
We are committed to providing our customers with the best vehicle selection in Livingston County and beyond. Brighton Ford has been serving the area's automotive needs since we opened in 1988. It is our goal to make sure you find that perfect new Ford or used car, truck, van, SUV or crossover. Not only do we have a great vehicle selection, but we also offer the auto services and repairs that you need to keep your vehicle running smoothly well into the future. Come on in to Brighton Ford and let our knowledgeable team help you today!
BRIGHTON FORD IN OUR COMMUNITY
Brighton Ford knows the importance of community, that's why we are doing all we can to give back to Brighton, Howell, Livingston County and surrounding areas today, and for the last 28 years! From sponsoring LACASA events that help abused women and children in our community, to hosting food drives for the Livingston County Humane Society, to our annual Christmas event where we reward local elementary schools with money for their Art Departments, we love giving back to our great community in any way we can!
WHY BRIGHTON FORD IS THE RIGHT CHOICE FOR SOUTH LYON, HOWELL, FENTON, PINCKNEY, HARTLAND, NEW HUDSON, NOVI & ANN ARBOR DRIVERS LOOKING FOR A NEW FORD OR USED CAR
It could be our large and accommodating selection of new Ford models, including the ever so popular Ford Escape, Fusion, F-150, Focus, Mustang and Explorer. Perhaps it's our equally vast range of high-quality, used vehicles. We have all makes and models and even have Brighton Ford Certified Used vehicles that include 24/7 roadside assistance and 100,000 mile/7 year warranty!
It may also very well be the Ford financing offers available to customers who shop with Brighton Ford. With these auto loan and car lease options, shoppers feel at ease, worry-free, and extra satisfied with their purchase.
Brighton Ford isn't only a place for those in the market for a new Ford truck, car or SUV, we're also the go-to spot for those already behind the wheel. Customers find our car service and maintenance center, also located in Brighton, Michigan, both convenient and competent.
It doesn't stop there-- Brighton Ford also host an array of services to personalize or enhance your Ford driving experience. Just ask our on-site auto parts and accessories department what we mean.
Brighton Ford's state-of-the-art, 30,000 square foot body shop is conveniently located right next to our dealership and service center. All makes and models are repaired on-site at our collision center for Brighton, Howell, South Lyon, Milford, Novi, Fenton, Salem, Pinckney, Wixom, Hartland and surrounding cities. All of our work comes with a lifetime warranty!
We serve Brighton, Howell, Fenton, South Lyon, New Hudson, Milford, Wixom, Ann Arbor, Hartland, Pinckney, Hamburg, Novi, Lansing, Michigan, Ohio and anywhere in between with our free delivery service.
Still not clear about why so many trust Brighton Ford for all of their Ford vehicle needs? Visit our dealership at 8240 W Grand River Brighton, Michigan and find out for yourself.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 AM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
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Showing 226 reviews
August 16, 2020
Very bad experience with Mike Bellant My 72-year old mother purchased a 2018 Ford Explorer with Brighton Ford last week. The navigation system was not yet set up. Mike Bellant had told her My 72-year old mother purchased a 2018 Ford Explorer with Brighton Ford last week. The navigation system was not yet set up. Mike Bellant had told her that he'd look into it to see what he could do for her. He called this Sunday afternoon informing her that setting up the navigation system just wouldn't be possible. This made her very upset because she just assumed it would be taken care of. Which, to me, is fine. Mike didn't do anything wrong there. I'm sure he looked into it like he said he would. What upsets me is how she felt after speaking with him over the phone. She called me (I live out of state) very upset claiming that he wouldn't let her finish talking and felt like he was speaking down to her, which I have no proof of whatsoever, only her account of the story. Then, when Mike returned my phone call, he sounded quite aggressive. He immediately cut me off, and when I said, "don't cut me off, Mike," he said, "you, don't cut me off. Is your name on the contract? Then legally, I don't have to speak with you." And hung up. To many people, Mike Bellant did nothing wrong here. I can see that, I get it. He's a car salesman. He sells cars, and he's probably very good at it. But, when I spoke with Mike directly on the phone, he came off as very rude and unprofessional. It's quite clear to me that when Mike gets on the defensive, he doesn't seem to treat people very well. Sorry Mike, but this is just no way to treat customers. More
by Sam
Employees Worked With
Mike Bellant
March 04, 2020
The guys at the Brighton Ford used lot were an amazing help for me. I needed to get a newer vehicle and Troy helped me out in a seamless manner. He provided great insight on the vehicle and thuroughly ans help for me. I needed to get a newer vehicle and Troy helped me out in a seamless manner. He provided great insight on the vehicle and thuroughly answered all of my questions, leaving me with none. If you want to get a used car from any dealer, consider Brighton Ford first! More
by Derrick B. Lester
Employees Worked With
Troy Hill, Brighton Ford
February 19, 2020
I was visiting family in Brighton and had an issue with the sensor system on my F150 King Ranch that would have prevented me from leaving on time. Brighton Ford was extremely helpful and went out of their the sensor system on my F150 King Ranch that would have prevented me from leaving on time. Brighton Ford was extremely helpful and went out of their way to get my vehicle in and fixed. Special thanks to the service team at Brighton Ford. More
by Mike H
Employees Worked With
John Cueter
October 31, 2019
Traded in a Chrysler for a Ford Edge Dustin Marich and Todd Cowen were top notch in LISTENING to our needs and coming up with a very satisfying deal. The whole experience was good. Fa Dustin Marich and Todd Cowen were top notch in LISTENING to our needs and coming up with a very satisfying deal. The whole experience was good. Fair return on our trade in and swept away with how nice the Edge is ! More
by Edge
Employees Worked With
Dustin Marich, Todd Cowen
September 25, 2019
Lack of communication between Dealer and Warranty Service My F350 has been at the dealership since Sept. 4th 2019 and today is Sept. 25th. I keep getting excuses from service and the Ford Warranty is saying My F350 has been at the dealership since Sept. 4th 2019 and today is Sept. 25th. I keep getting excuses from service and the Ford Warranty is saying they are waiting for information from the dealer to authorize the service. DEF Heater failure, should be a simple repair???? I get a lot of promises and excuses why this is not being done...Cannot believe it has been 21 days and i still do not have a resolution. Totally inept ! More
by Jim
Employees Worked With
Troy Willis
March 04, 2019
Fixed my Kia What a great experience. They fixed my Kia, provided me with a loaner, returned my car cleaner than when it was dropped off. Customer service at its b What a great experience. They fixed my Kia, provided me with a loaner, returned my car cleaner than when it was dropped off. Customer service at its best. I highly recommend Brighton Ford for collision work! More
by Jmeade0924
Employees Worked With
Bryan Wasdyke
February 23, 2019
Rude and unprofessional Went in to see about trading in my vehicle for a new edge. Wasn’t greeted in the parking lot when I was walking around, wasn’t greeted when I walked i Went in to see about trading in my vehicle for a new edge. Wasn’t greeted in the parking lot when I was walking around, wasn’t greeted when I walked in the door, and then after I approached someone, I was told I wasn’t allowed to go see the inside of the edge or test drive it because I didn’t want to give the lady my financial information her to run my credit before I knew the car I wanted. So rude and so unprofessional, I would NEVER suggest this dealership to anyone. More
by Elizabeth
Employees Worked With
Aly Dubois
February 15, 2019
Refused to give me a quote after test drive. I went into Brighton Ford looking for a quote on a work truck. I told the sales person I was not quite ready to buy but that I had a loan check in han I went into Brighton Ford looking for a quote on a work truck. I told the sales person I was not quite ready to buy but that I had a loan check in hand if the deal was good. I told the sales person that Price was my biggest factor and that I wanted a good "work truck" with a crew cab and 6.5' bed. That's really all I cared about and all the information I have him. He brought me a Very nice $53,000 truck to test drive. It was really nice and out of my budget. When I asked him for something more affordable he mentioned a "Demo" truck with 1,800 miles on it. I agreed to test drive it and like this truck also. It was a fit for what I was looking for and so I asked for a price. After leaving the desk to get a price from his sales manager the salesperson returned to inform me they were refusing to quote me a price on the truck because "it might sell quickly, maybe today maybe tomorrow we don't know". I thought he was joking so I chuckled and asked how much the truck was. He looked me in the eye and said: "we are not going to give you a price on that truck"... hmmm. I am still trying to wrap my brain around the logic in this move but overall I waisted 2 hours of my time with this dealership and will be buying my truck elsewhere. More
by boyleia1
Employees Worked With
Kyle Crandall
January 11, 2019
Brighton ford is highly recommended. Brighton ford worked with me and I highly recommend them. My salesman went above and beyond to make sure I was happy. My next vehicle purchase will pr Brighton ford worked with me and I highly recommend them. My salesman went above and beyond to make sure I was happy. My next vehicle purchase will probably be from Brighton ford More
by Custombusa
Employees Worked With
Adam mckimmy
October 11, 2018
Service department needs an overhaul I purchased a new F 150 and the buying process was good. The vehicle has had 3 defects in less than 6 months and it has proven impossible to get the I purchased a new F 150 and the buying process was good. The vehicle has had 3 defects in less than 6 months and it has proven impossible to get the truck in here in a timely or professional manner. As a matter of fact the 2 times it was in the shop the shop called asking if I wanted to make an appointment as they didn't even know it was there!!!!!. The service department does not return calls, does not communicate well with the customer and despite repeated mistakes refuses to apologize or take responsibility for their mistakes. More
by Disappointed
Employees Worked With
Frank and Curtis in service.
