Brighton Ford

Awsome Todd was great i would recommend him to anyone he explained everything in detail he was honest overall a great guy and best of all i love my 2008 ford Todd was great i would recommend him to anyone he explained everything in detail he was honest overall a great guy and best of all i love my 2008 ford f250 super duty !!! More

Unbelievable I walked in Monday and was greeted by Todd Cowen. I only had a few minutes to spare before going to work my car had died on Saturday night. I needed t I walked in Monday and was greeted by Todd Cowen. I only had a few minutes to spare before going to work my car had died on Saturday night. I needed to replace my car immediately. Within 15 minutes Todd found the vehicle I wanted. We exchange numbers and I went to work. He contacted me and I gave him the information he needed. At 2:30 that afternoon I came back after working and by 5:00 I drove my new vehicle off the lot. It was unbelievable because the vehicle was exactly what I wanted and the cost was very reasonable. More

Great service from start to finish! After receiving the worst service at another dealership, and an attempted "bait and switch", we took our daughter to Brighton Ford for her first "adul After receiving the worst service at another dealership, and an attempted "bait and switch", we took our daughter to Brighton Ford for her first "adult purchase". They had the exact car she wanted, and within her budget. We called and spoke with Maynard and he assured us he would have the car available and ready for us to look at when we arrived. Maynard was fun, professional and friendly. He got our daughter financed quickly and we received fair value for our trade. There was no sales pressure and Maynard did everything he could to make our daughters first car buying experience smooth and painless. Would return to this dealership again, and would recommend to all! More

Great with finding me an excellent car at my price range Thanks Todd , great doing business with you and Brighton Ford. Low pressure , and quick and easy. You guys have my business on the next one. Thanks Todd , great doing business with you and Brighton Ford. Low pressure , and quick and easy. You guys have my business on the next one. More

Worst experience EVER I had the WORST experience trying to lease my first car at Brighton ford. My mother and I stopped in for some information and numbers to think about I had the WORST experience trying to lease my first car at Brighton ford. My mother and I stopped in for some information and numbers to think about last week. We were interested in the 119 dollar F-150 deal that you advertise. Once we arrived we were told that truck that qualifies for that Brighton doesn't even carry. Then the sales person (David Willard) who was helping us tried to rush us into a completely different car (c-max) then pressure us into a different pickup. It seemed like he didn't listen to what we wanted. When I told him we would be going to Bill Brown Ford instead, he got pretty pissy with me. When we got to Bill Brown we were greeted by the most wonderful sales person, it really made me feel that we weren't being treated fairly at Brighton. Skip to this week, I have everything set up for my new truck at Bill Brown, and I get a random text from David at 9 at night, asking if I'm "still in the market"! I explained I was all set with another dealer. He said he could "beat any deal by $500". I ignored him. Come the next morning I get another text "I'll beat any deal by $2000 Guaranteed!" I still ignored him. Then I got "Hi??" a heart emoji? With a customer? My family and I were incredibly disturbed. We've attempted to contact a manager by phone, with no response. This is the most unprofessional treatment I've ever received. I will never return to Brighton Ford!! More

Best support Best deal I'm impressed with the quality of service the attention to detail and the warm and pleasant customer service environment that was presented by Todd. I I'm impressed with the quality of service the attention to detail and the warm and pleasant customer service environment that was presented by Todd. In this day and age of corporate correctness I was almost overwhelmed with the sense of family connection and intimate understanding of making this deal work for me. More

AWSOME This is my third time back to Brighton Ford. The team from sales to lending to service has always been excellent. They knew what I was looking for and This is my third time back to Brighton Ford. The team from sales to lending to service has always been excellent. They knew what I was looking for and were very accommodating. I think it was fun for my salesman Todd also as he got to lease two trucks and watch the face of my son as he was handed his keys. I highly recommend Brighton Ford. It is always a pleasure. More

Awesome!!! My parents have bought 7 cars here! I, at the last minute, wanted to buy a used car and I had the pleasure of meeting todd and having him help me with My parents have bought 7 cars here! I, at the last minute, wanted to buy a used car and I had the pleasure of meeting todd and having him help me with buying my first car on my own. He is so sweet and caring,I loved talking to him! He was so easy to talk to and had lots to say. Overall great customer service, everyone was super duper nice. I definitely will recommend brighton ford to people I know! Todd was more than helpful! Glad to have him help me with my first car purchase. More

Great customer experience Todd was very detailed and constantly followed through with information for me. He understood the need for my family, and didn't try to push something Todd was very detailed and constantly followed through with information for me. He understood the need for my family, and didn't try to push something we didn't need on us. We are extremely happy we went to Todd and Brighton Ford for a car, over other dealerships we went to. We will definitely do business in the future with Todd. More

They didn't have time to perform the work. I set up an appointment to drop my service van off for a minor recall issue. It was dropped off at 7 a.m. as arranged. I received a call it approximat I set up an appointment to drop my service van off for a minor recall issue. It was dropped off at 7 a.m. as arranged. I received a call it approximately 2 o'clock in the afternoon with the bad news they weren't going to have time to get to it. I asked if I left it overnight if they could do it on Saturday and was informed they didn't have time to do it then either. They're really good at making appointments, they even confirmed the night before that I had one ...they're just not very good at KEEPING appointments. The fact that this is a service van makes it an even even bigger pain in the butt. I guess I'll try a different dealership next time around. Sincerely Daniel Martin More