Brighton Motors

Thomas and Robert were the main people I talked to and sold me my truck, and they were probably the most unprofessional people if I’ve dealt with I understand they just want my money but after closing on sold me my truck, and they were probably the most unprofessional people if I’ve dealt with I understand they just want my money but after closing on the truck they failed to communicate the status of my truck for over a week, I had to talk to every person in this dealership to find any information, please just go somewhere else, and skip being charged for a xx $899 window protection and average $2k over other dealer fees More

I recently purchased a 2018 Chevy Tahoe from Brighton Motors and the process was smooth, fast and fair. My family and I won't go anywhere else. Motors and the process was smooth, fast and fair. My family and I won't go anywhere else. More

Horrible up charged me for a broken vehicles will not use them again please read the reviews before doing business with them them again please read the reviews before doing business with them More

Wonderful service! They went above and beyond to take care of me. Thank you for everything! They went above and beyond to take care of me. Thank you for everything! More

Communication is key in every type of "relationship". The sales agent that dealt with me, Thomas Bemer was dishonest about the location and condition of the car as soon a I sat down. My experience with B The sales agent that dealt with me, Thomas Bemer was dishonest about the location and condition of the car as soon a I sat down. My experience with Brighton Motors left me disenchanted and frustrated with a delivered car needing brakes and rotors ALL the way around! Regardless of sub-prime lending and the less than steller "credit" conditions of most of Brighton Motors patrons, honesty, integrity and a regard for the patrons SAFETY, is the foundation of any businesses reputation. Missing floor mats, empty tank, half_$$ detail job leaving pet hair and about 5 yards of float AFTER engaging the service break causes me to wonder how there still in busy. Hence, the price you pay for having a less than stellar consumer profile and history is shade tree practices. For the amount of credit that was provided and benefit received, there shouldn't be ANY immediate mechanical issues with this car, brakes and rotors included. Totally disenchanted with these guys. False veneer. More

They straight up lied to me about my credit score telling me it was way lower than it was (I know my score) and tried to give me a 12% loans my credit union was almost half that rate. The salespeople don’t s me it was way lower than it was (I know my score) and tried to give me a 12% loans my credit union was almost half that rate. The salespeople don’t seem to care or respond to your questions when you ask them to explain things when you ask them to email you specifics. Not to mention they did not even thank me for my business. This place sucks! If I didn’t find my dream truck here i would have cussed these guys out in front of the entire staff and customers in the show room. These guys are shady as xxxx, every one of them even looks like a Rat. More

Terrible. It was a long wait. Not very responsive. Still waiting on my money they owe me. It was a long wait. Not very responsive. Still waiting on my money they owe me. More

Salesperson was excellent. Poor communication between manager and finance. Overall good experience an happy with purchase. Poor communication between manager and finance. Overall good experience an happy with purchase. More

Bought a GMC Sierra from them and had a good experience. No issues with the car so far. I’d buy from them again. No issues with the car so far. I’d buy from them again. More

Never buy a vehicle or do business with Brighton motors. They sent in fraudulent information to the bank to get approvals. It was and absolute disaster. They filled out my credit app, then went into ano They sent in fraudulent information to the bank to get approvals. It was and absolute disaster. They filled out my credit app, then went into another room for about an hour. They came back out and said I was approved. looking over the credit app, they put down that I made over 2x more than what my paystubs stated. I stupidly signed the paperwork and did not look over the credit app. I got the vehicle and a week later they kept blowing up my phone looking for a down payment I had already giving them. So I looked through the paperwork, and came across all these error. I tried to address these errors at the dealership, we were SCREAMED at and kicked out. I had to go to the credit union and put a hold on the Lien and make sure it wouldn’t go through. I spoke to the fraud department and they ended up not financing the vehicle. I was advised to give the vehicle back to the dealership. No problem on my end. We dropped it off and the manager tried to sweet talk me. I told him I was not doing business with them after the way I was treated. The also told me “we can still push the loan thru if we want too” I said absolutely not, the bank will not allow it. He tried to fight me tooth and nail on the loan issue. I asked to have it in writing that I gave the vehicle back. He refused to do so. I asked if he could void the paperwork and he refused that as well. I ended up just having to walk away and hope they don’t mess with any of my paperwork. More