Brinson Ford of Athens

Bought used truck with less than favorable customer service. With more than 2 hours notice the truck was dirty and I had to ask to have it washed. It was used and the owners manual noted full synthetic oil but t With more than 2 hours notice the truck was dirty and I had to ask to have it washed. It was used and the owners manual noted full synthetic oil but they overfilled it with regular oil. They gave me nothing showing what they did to the truck as a clean used vehicle and I had to fill it up myself at a gas station. The salesman was more interested in talking to his mother on his speaker phone than to me. Called that night about 2 dents I didn't see when purchasing and he couldn't have cared less. I will buy new in 2 years but not here! More

Great customer service!! The customer service I received at Brinson Ford was great and the salesman David Johnson was very knowledgeable in what I was wanting to purchase. He The customer service I received at Brinson Ford was great and the salesman David Johnson was very knowledgeable in what I was wanting to purchase. He made the decision very easy and stress free. Everyone at Brinson was very friendly and helpful :) More

Ford F-150 Purchased The folks at Brinson Ford are friendly, professional, and made our truck-buying experience pleasant. Special thanks to Amanda Weaver, Sam Marcs, and S The folks at Brinson Ford are friendly, professional, and made our truck-buying experience pleasant. Special thanks to Amanda Weaver, Sam Marcs, and Steve Pate; you are the best! More

A Pleasure I scheduled a 15,000 mile service check on my wife's Lincoln MKX for 9:30 A.M. I arrived two minutes late, at 9:32 A.M. due to construction on highwa I scheduled a 15,000 mile service check on my wife's Lincoln MKX for 9:30 A.M. I arrived two minutes late, at 9:32 A.M. due to construction on highway 19. The automobile was promptly serviced with a new filter and oil - a 27 point check for everything else. The auto even received a wash job. Everything was complete and ready to go in roughly one hour. I did not check the time closely, I was reading a book in the waiting area and having a free cup of coffee. A great day. More

Broken A/C My rear A/C on my Expedition went out shortly after the warranty period was over. The service department offered to contact Ford to see if they could My rear A/C on my Expedition went out shortly after the warranty period was over. The service department offered to contact Ford to see if they could get some financial help for me. They told me they can offer a one time assistance on large repairs that are needed close to the end of the warranty. Ford covered half of the cost of my repairs. I appreciated it so much. They didn't have to tell me about the program but they did and that made me feel they were being honest with me about my car. More

Came to get first oil change on my new car. Great job Came to get first oil change on my new car. Great job and time was not a problem. Saw us as soon as we arrived there. Came to get first oil change on my new car. Great job and time was not a problem. Saw us as soon as we arrived there. More

my lucky day I give Brinson ford and it's employees a excellent rating. everyone that I dealt with was very friendly and helpful. I am very proud of my 2014 ford f I give Brinson ford and it's employees a excellent rating. everyone that I dealt with was very friendly and helpful. I am very proud of my 2014 ford focous. it is my first new car. More

Great Job Outstanding customer service, David Lopez did a great job trying to make the purchase as easy as possible. Thanks to Brinson Dealership and staff maki Outstanding customer service, David Lopez did a great job trying to make the purchase as easy as possible. Thanks to Brinson Dealership and staff making this purchase possible from out of town. More

A Customized Experience for This Buyer I found this Dealership team to be a rare honest hard working group of people wanting to customize my personal auto experience with pride, putting my I found this Dealership team to be a rare honest hard working group of people wanting to customize my personal auto experience with pride, putting my needs requested first. They cared that my used car experience was just as wonderful as someone who was buying the most expensive top of the line car or truck on their lot. I could not have left feeling any happier and overall satisfied. More

substandard repair service took in my 2001 Ford for repair, failed to fix it right the first time, took it in a second time, more mechanical problems, ran good for 3-4 months, t took in my 2001 Ford for repair, failed to fix it right the first time, took it in a second time, more mechanical problems, ran good for 3-4 months, then same problem they repaired the second time , blamed it on the Ford parts, offered to repair if I were to bring it in for a third time, lost trust and don't feel it is my responsibility to take my time and energy going in for a third time, I take it into a mechanic that is not affiliated with Ford More