Brinson Ford of Athens

Visiting Brinson Ford, I purchased my used vehicle from them. Since then I have had it serviced regularly and new tires have been purchased through them. They have always provided friendly and courteous them. Since then I have had it serviced regularly and new tires have been purchased through them. They have always provided friendly and courteous service. Service is done quickly and efficiently each time I visit. More

Kristy make sure everything is perfect before the vehicle leave the place. Which is good because if I had gotten home and notice it was missing, the cap on the wheel, I may be upset because I live west side leave the place. Which is good because if I had gotten home and notice it was missing, the cap on the wheel, I may be upset because I live west side of the town close CR 753. That would be long ways to go back just for the cap. Brinson is good. More

Loy was a pleasure to work with. He seemed very honest and was not a high pressure salesman. We do not like high pressure sales people. Thank you Loy. and was not a high pressure salesman. We do not like high pressure sales people. Thank you Loy. More

I went to Brinson Ford for service on my Ford Focus. My ac had stopped working and the two previous places I'd taken it to were unable to diagnose or repair the problem. The problem ended up being somethin ac had stopped working and the two previous places I'd taken it to were unable to diagnose or repair the problem. The problem ended up being something pretty extensive and the tech guy had to literally tear out my whole dash to fix the problem. Kristy was amazing! She was friendly and helpful. She took care of everything necessary to make sure my warranty took care of the cost. She called me several times to let me know how the repair job was progressing and to apologize that the repairs were taking so long. I really appreciated her care and concern! It was something I had not received at the last two places I had taken my car and it is something that is rare in many businesses today.I loved the service I received and will gladly take my car to Brinson Ford again. More

My husband and I had a wonderful purchasing experience at Brinson. William Mondono was an excellent salesman. He was friendly, courteous, and helpful to us. William worked to find the right car with the s Brinson. William Mondono was an excellent salesman. He was friendly, courteous, and helpful to us. William worked to find the right car with the suitable options for us. More

I had the best buying experience I have ever had at this dealership. I was in and out of there in less than an hour the first day to negotiate the price of the car and back the next day to sign the papers t dealership. I was in and out of there in less than an hour the first day to negotiate the price of the car and back the next day to sign the papers that took about ten minutes. To me that is unheard of with all the dealership games that dealers usually play with you keeping you at the dealership for hours. For this reason alone I will always buy my cars from these people. Rodney and Bryan were the most friendly people and felt like family when kidding around with them. The only drawback I feel was make ready. Or who ever cleans the car. Ashes were found around the dash area and trash still under the front seat also letting me know that this car was from Michigan (not a good thing to do in selling a used car). Also we never received the original key fob which on this car cost quite a bit and makes me feel a little uncomfortable knowing that someone has a key to our car. We did get the second fob that works but the original fob has a hidden key inside the original. The make ready guy also should have notified us also of the toll tag that was left in our trade in instead of just throwing it away. I now have to drive to Dallas to get another one Other than that, again this was the best dealership experience I have had in forty years of buying cars and to me that says a volumes! kudos to Bryan and Rodney a couple of great guys!!!! More

Loy bent over backwards to locate the car I wanted. The only problem I had was that the car did not get to the dealership as scheduled. only problem I had was that the car did not get to the dealership as scheduled. More

I carried my car and trk in service and I always use Bill Parrot. He makes sure the work is done right. He goes out of his way to make sure I am happy.I would not use any other Dealer. Parrot. He makes sure the work is done right. He goes out of his way to make sure I am happy.I would not use any other Dealer. More

I was travelling home through Athens and starting having trouble with my tires on my 2010 Ford Taurus SHO vehicle. I still had 200 miles until I would be home, so I found the closest Ford dealership, and p trouble with my tires on my 2010 Ford Taurus SHO vehicle. I still had 200 miles until I would be home, so I found the closest Ford dealership, and pulled in. IMMEDIATELY, Scott greeted me and started to assist me with my problem. He did not have my exact tires in stock, but he searched around town to see about getting me tires, even if not from his dealership. No one else had them either. He then started exploring any alternatives with other tires that would suit my car. While trying to make a decision, I contacted my husband and Scott offered to discuss my options with him. He was very personable and extremely concerned about my safety and managed to keep me calm just by being concerning. Before I left the dealership, Scott asked me to be sure to call him once I arrived safely at home, even though he knew it would be around 10:00 at night. I cannot tell you how comforting it was to have such an awesome person to have helped me with a potentially scarey situation. Being a female travelling so far from home, I couldn't have asked for a better situation in such a time of need. I plan to also write a separate letter to the GM of the dealership to let him know about my experience, in case he/she does not see this review. I work in a service oriented business as well and totally understand the importance of GOOD CUSTOMER SERVICE - in my opinion, Scott should teach that class. Thank you! Wendy Broussard Foster More

Everyone was quick to serve and the service advisor actually called me to tell me the job was finished. The other dealer down the road has never done that is the 8 years i've had to use them. actually called me to tell me the job was finished. The other dealer down the road has never done that is the 8 years i've had to use them. More