Britain Chevrolet

the service department at this dealership was the friendliest and most willing to help of any i have ever experienced. they stopped what they were doing, listened to me & did not act like i was an in friendliest and most willing to help of any i have ever experienced. they stopped what they were doing, listened to me & did not act like i was an interruption. the screws that held the opening of my gas tank in place had fallen out- so the cap was not screwing in properly. of course, i had all four of my kids in the car with me. they had me pull in immediately & fixed it in less than 5 min. i know that anywhere else they would have had me make an appointment, get my kids out and charged me for labor. this service department worked FOR me and wanted to make this as easy as possible for ME. it was also very clean. More

Had a GREAT experience purchasing a car from the Britains. We have 4 kids and not much extra when it comes to $. We told Byron what we needed and he went over and above. Since he can purchase from a Britains. We have 4 kids and not much extra when it comes to $. We told Byron what we needed and he went over and above. Since he can purchase from anywhere in the nation he found us a Yukon XL in California. he had it brought to Texas, inspected the vehicle, let us check it out, etc. We purchased the truck. It has been excellent for our family. It was a completely hassel free experience. Our family will always buy from them. More

No haggle pricing. Paperwork was easy and worry-free. Even let me take paperwork home to get husband to sign. From start to finish, the Britains made me feel at home and made the whole transaction comfo Even let me take paperwork home to get husband to sign. From start to finish, the Britains made me feel at home and made the whole transaction comfortable. The price they quoted was the price they gave me. More

Great experience, I will definatly buy from them again and refer my friends and family. No pressure and super easy to work with. The guys at Britain also have a great service department with convienent ho and refer my friends and family. No pressure and super easy to work with. The guys at Britain also have a great service department with convienent hours. I bring all of my cars there for service. More

Bought a chevy vehicle from dealer on Friday evening 5/21, signed paper confirming deal after I corrected the first deal he made for the wrong trade difference, which would have been to my advantage, an 5/21, signed paper confirming deal after I corrected the first deal he made for the wrong trade difference, which would have been to my advantage, and agreed to pick up vehicle and bring title to my trade on Monday after getting title out of Safety deposit box. That was fine with salesman. I was called Sat. 5/22 at work and told I needed to come in on sat to finish deal since owner wasn't happy with deal that salesman made. I told them I was at work and had a child graduating that day but I would try to come eventhough I would not have title to my vehicle. I called them at 2pm on sat and told them I was on the way but to please have my papers ready since I was in a hurry due to graduation. I was not told of any problems at that time. I arrived at the dealership at 2:30 and noticed my car was no where to be found. I entered the dealership and finally met by the salesman who closed my deal. Upon entering his office he made out like he couldn't find my paperwork and went to front desk saying they had it up there. He never returned but the sales manager ( John) came in and informed me that they had sold my vehicle before I got there. He accused me of not closing the deal eventhough I signed there deal paper. Conversation got heated as I instructed them that this was a poor way to transact business and he informed me he would call cops if I were not quite so that the other customers couldn't here what they had done. I informed him to call away. I called back onthe way home to speak with owner and he refused to speak with me or return my call. I recommend that you go somewhere else to purchase your vehicle, these people are liars More