
Brookfield Chrysler Dodge Jeep Ram
Benton Harbor, MI
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725 Reviews of Brookfield Chrysler Dodge Jeep Ram
Excellent, friendly and understanding dealership When I came into Brookfield I was going through a really hard time and needed a car ASAP. It took a little over a week to find one that actually fit m When I came into Brookfield I was going through a really hard time and needed a car ASAP. It took a little over a week to find one that actually fit my expectations. Alisha help and worked with me along the way, she even went as far as finding an insurance company that would fit into my monthly budget. Kevin most definitely put a smile on my face after seeing how stressed and overwhelmed I was and tried his best to find a car in my budget. I was emotional because I had no way home and put the last of the money I had in my account on the down payment for the car I was expecting to buy. The one thing that made me stick to Brookfield instead of taking my money back and going to another dealership was when one of the managers Sally came over to me and said “Don’t worry I’m not going to leave you without a car you can drive that one until Monday” I returned the car Monday and walked in Tuesday and they had a car already ready for me and it was perfect. Jason broke down the buying process to me and answered all the questions I had which made me feel a lot better about buying a car. Being 19 and trying to buy a car on my own with no co signer or family to help, most dealerships would have tried selling me just anything to get a sale but Brookfield actually helped and Worked with me and found the best deal they could. More
Express Lane - Quick and very Courteous Brought my Ram 1500 in for an oil change and Manager Tommy Jones was able to take care of my vehicle quickly and in a professional manner. Tommy took Brought my Ram 1500 in for an oil change and Manager Tommy Jones was able to take care of my vehicle quickly and in a professional manner. Tommy took the time to explain what would be done, checked for a recall (and took care of it), and reviewed what they found with my truck. The Express Lane is managed and operates very well. The whole process was easy. More
Friendly, knowledgeable staff Kevin Waldrop and the team at Brookfield were very helpful. They took the time to answer my many questions and did not pressure me into making my deci Kevin Waldrop and the team at Brookfield were very helpful. They took the time to answer my many questions and did not pressure me into making my decision. I love my Jeep Grand Cherokee and would highly recommend Brookfield. More

Great customer service The guys that worked with me did a fantastic job! They worked hard locating and getting the one I wanted. Thanks to Tony Favela, Kevin Waldrup and An The guys that worked with me did a fantastic job! They worked hard locating and getting the one I wanted. Thanks to Tony Favela, Kevin Waldrup and Andy Beam! Thanks guys ! More
The BEST service I’ve had! Alisha went above and beyond helping me get my first “adult” car. I couldn’t be happier with the upfront honesty that was displayed! If you want great Alisha went above and beyond helping me get my first “adult” car. I couldn’t be happier with the upfront honesty that was displayed! If you want great service, come see them! More

Very happy customer I was very pleased with the politeness of our salesman. They were able to get me financed for cheaper apr than the pre approval i came with. I ended u I was very pleased with the politeness of our salesman. They were able to get me financed for cheaper apr than the pre approval i came with. I ended up with a great deal and a great price. More

Grand Cherokee I had a very good experience on buying with Brookfield. They supported me at while process. I would recommend them to friends or family as well. I had a very good experience on buying with Brookfield. They supported me at while process. I would recommend them to friends or family as well. More

Demetrius Sloan was a great salesman to have. The whole atmosphere is comfortable. Nobody is pushy there. Demetrius is so patient. I will go back again for another vehicle!!! Please go and ask for The whole atmosphere is comfortable. Nobody is pushy there. Demetrius is so patient. I will go back again for another vehicle!!! Please go and ask for him you will not regret it. More
Very happy Very polite, patient, and definitely sold me on the Mazda I purchased. Not at all pushy. I was very comfortable with her as my dealer. Very polite, patient, and definitely sold me on the Mazda I purchased. Not at all pushy. I was very comfortable with her as my dealer. More

Amazing Service Where do I begin. Long story short I had a situation where I needed a car, and fast. I've worked with Sally before and she's like family, so I knew th Where do I begin. Long story short I had a situation where I needed a car, and fast. I've worked with Sally before and she's like family, so I knew that Brookfield is where I wanted to go. Anyway, Sally was promoted so she had me introduced to Kevin. Kevin was very eager and seemed like he WANTED to help me. Nowadays car sales are extremely one sided, meaning that all most of them care about is the money from the sale. Not Sally's team. They made the process fun and took care of my wife and I when we needed it most. I'd highly recommend Sally and Kevin to ANYONE who is looking to invest in a car! Thanks again! More