Brooksville Ford

Intake was quick and courteous. Car was handled cleanly. It took longer than expected and I’m not sure the front wheel I requested be checked was looked at. Appreciate the cleanlin Car was handled cleanly. It took longer than expected and I’m not sure the front wheel I requested be checked was looked at. Appreciate the cleanliness of the dealership. More

I purchased a brand new car from another dealership that was over an hour away back in December but wasn’t able to get back there to have it serviced. My Ford Pass suggested AUTONATION Ford because it was l was over an hour away back in December but wasn’t able to get back there to have it serviced. My Ford Pass suggested AUTONATION Ford because it was local and they did not disappoint. I was concerned because there were no openings that day online but I really needed my car serviced. Upon arriving, a gentleman named Anthony met me in the driveway and assured me that a Service rep would be able to work something out for me. He introduced me to Brandy who appeared to be very busy but still took the time to kindly assist me and provide me with different options to choose from. Brandy also went out of her way to help me save money by showing me an option I had with Ford Pass that I was totally unaware of. Knowing that she could have just allowed me to spend cash and not say a word was honorable. I could always use extra saving working in the field of education. She was also upfront and honest about the wait time. After sharing that I couldn’t wait longer that an hour and a half because I had to get back to work, she arranged for Anthony to drive me back to work. Brandy took the time to see which method of contact was best for me, be it a phone call, text or email which was very helpful considering my line of work. It was no time before I received a text saying that my car was done and Anthony was able to pick me up & take me back to the dealership during my break. I am so glad I gave AUTONATION Ford a try. Brandy made my day. They are definitely now my preferred Ford dealership. Kudos to both Brandy & Anthony!! More

My experience with Autonation Ford was amazing. The staff was great, my service manager was on top of everything and kept me completely aware of my vehicles service/status. They made me feel entire The staff was great, my service manager was on top of everything and kept me completely aware of my vehicles service/status. They made me feel entirely relaxed during my service. More

Good people. I showed up and Chris meet me promptly.he gave me good info on the truck and answered all my crazy questions I showed up and Chris meet me promptly.he gave me good info on the truck and answered all my crazy questions More

Went in for a regular oil change. Happy with service and staff. Will be using that dealership again. Happy with service and staff. Will be using that dealership again. More

Alan is top notch service rep, goes above and beyond for all of his customers. all of his customers. More

The Service Rep's at this Dealership are always courteous and knowledgeable and the team of mechanics are top notch. I trust these folks to keep all three of my Ford products in top shape and on the road. My and knowledgeable and the team of mechanics are top notch. I trust these folks to keep all three of my Ford products in top shape and on the road. My 04 F-150 now runs like the day I bought it new. More

Alan Sarne in service was fantastic along with the man that serviced our car. We had an accident and were 1100 miles from home and no vehicle. They expedited getting the parts needed and then got the repa that serviced our car. We had an accident and were 1100 miles from home and no vehicle. They expedited getting the parts needed and then got the repair done in amazing fashion. I cannot say enough about their service and professionalism. I recommend this dealership for everyone. Alan also followed up with insurance adjuster and made sure pictures were taken of all the wreckage and reassembly to make sure it was all covered. More

Told me 1 price but it was $100 more. They replaced a housing they told me was cracked but wasn't. Ac actuator was the only thing needing replacing. Instead of $80 it was $580. Then they They replaced a housing they told me was cracked but wasn't. Ac actuator was the only thing needing replacing. Instead of $80 it was $580. Then they didn't want to honor a 15 percent coupon for service work. Kept getting different replies from manager to service and tech guys. Very disappointed with how they took advantage of me. It's no way to treat customers. Just thought they would be more honest. More

Chris and Mike were amazing and helped me get what I needed in a short time! The whole experience was great with no hassles! World class service! needed in a short time! The whole experience was great with no hassles! World class service! More