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Brooksville Ford

Brooksville, FL

Overview
Reviews
Vehicles
4.1
936 Reviews
Serving Our Friends and Neighbors in Brooksville At Brooksville Ford, we're more than just a car dealership in Brooksville. We're also members of the greater Dade City, Floral City and Spring Hill FL communities, who work and live here just like you, and we want only what's best for our neighbors. We strive to support community initiatives and events, and we're committed to delivering the best customer service around, from new Ford sales, to used vehicles, to finance and service. We provide the best of the best to all our customers. Let Us Help You Through Car Ownership at Brooksville Ford From browsing our showroom for options that fit your lifestyle to connecting you to the right Ford model and finalizing the buying process, we can guide you through it all at your pace. Our sales team gives you the freedom to explore vehicles and learn more by providing all the relevant information, while our finance team is able to provide clear information on payment, and our service and parts teams can help keep your F-150, Maverick, Bronco, Bronco Sport or Escape running at its best. With this type of care, you can be confident that we're the place to take care of all your automotive needs. The Journey to Your Next Car, Truck or SUV Starts Today Have Ford questions? Brooksville Ford has the answers, so give us a call at your convenience. Or, if you prefer face-to-face interaction, we're an easy drive from Dade City, Floral City or Spring Hill FL, so come see us in Brooksville to speak with one of our friendly and experienced representatives. We're looking forward to meeting you.
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7200 Broad St

Brooksville, FL

34601

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Showing 936 reviews

September 16, 2023

Always take good care of me, Alan in the service department in brooksville is the best, goes above and beyond More

by familytraditionpainting7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan
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Sep 19, 2023 -

Brooksville Ford responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk. Safe travels!

September 16, 2023

My service manager, Don, as always did a great job. He is familiar with my F-150 and takes the time to listen to any issues with my truck. He will also honestly explain any problems with my vehicle and More

by voexmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald S.
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Sep 18, 2023 -

Brooksville Ford responded

Hi, we are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help.

September 15, 2023

Had to replace a front camera broken by a stone. They spent 2 1/2 hours doing it. They didn’t give me an estimate and it cost over $600 to replace a very small camera. I went out to see progress More

by thomass101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chip Wood
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Sep 18, 2023 -

Brooksville Ford responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (352) 419-0810 to discuss what we can do to help.

Sep 18, 2023 -

thomass101 responded

Well, I tried to call the General Manager (Gary) at 3:30 in the afternoon. I was on the phone 15 minutes and hadn't talked to a real person. No matter what number I pressed I got the same result. I can't imagine why any would bother calling. The final invoice I paid showed that the estimate was $265.41 for only labor. I had already paid for the part which was $130.93. If they would have told me that the cost would be $625 to replace the camera, which was usable but cloudy, I wouldn't have done it. I would have taken the part and gone to a Lincoln dealer or not done it at all, since I've ordered a new Lincoln I can get along with the one I had for a couple of months. When I asked how long it would take Chip said not long. 2 1/2 hours is a pretty long time when the estimate was 1/2 of that.

September 15, 2023

I have only used the service department at this dealership as I purchased the car at a different dealership. Up until recently I have not had the best experience there, however, I have been assig More

by Fran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy
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Sep 19, 2023 -

Brooksville Ford responded

Hello, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 14, 2023

Autonation was able to schedule me promptly and perform warranty work on my Lincoln Corsair. More

by 425
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don
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Sep 18, 2023 -

Brooksville Ford responded

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

September 12, 2023

It’s always easy and convenient to have my vehicle serviced at AutoNation Ford in Brooksville. Brandy at the service desk is always polite and knows exactly what I need for my vehicle. More

by Klayser28kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy
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Sep 17, 2023 -

Brooksville Ford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

September 09, 2023

Great repair service and the customer service was super miss Brandy Mckelvy make feel like family alway keep me inform so the status of my truck. She is the best More

by TONY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Mckelvy
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Sep 14, 2023 -

Brooksville Ford responded

Hi Tony, we're happy to hear you had such a positive experience with our team! We're always here to provide exceptional service at a great value, we hope you'll consider us again in the future!

September 01, 2023

Professional, thorough, honest and open communication. The service department is great and go above and beyond to help. We have taken our vehicles there several times and each time it’s been a great exp More

by gsmith1165
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan
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Sep 03, 2023 -

Brooksville Ford responded

Hello, it is great to read such wonderful comments about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 30, 2023

My experience was excellent. I would highly recommend auto nation. It was a very simple process. More

by Dave Sullivan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Kawa
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Sep 04, 2023 -

Brooksville Ford responded

Hi Dave, we are pleased to hear you had such a positive experience with us, Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 29, 2023

Knowledgeable and professional staff with a genuine concern for my vehicle. Top notch service without trying to push any further or unnecessary services. More

by MadManMerk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chip
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Sep 03, 2023 -

Brooksville Ford responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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