Brooksville Ford - Service Center

Waited 3hrs to get a ride back to pick up car then the bill wasn’t ready another25 min only to see they charged me for a pre paid oil change they happily refunded though then went to go to a chemo appt an bill wasn’t ready another25 min only to see they charged me for a pre paid oil change they happily refunded though then went to go to a chemo appt and found that same tire they just replaced was flat another trip to Autonation it was the stem. Don is our service manager who is usually great not so much this time and the price to replace the rim $1262.00 wat outrage sent shocking. Always had a good experience our 4th we bought 3rd fusion fist time we were totally disgusted and very disappointed and shocked at Dons reaction to all and not really caring. I am so sry O have to complain about Don had already been an ace to us. Has put a sour feeling I. Us More

Great dealership, great workers, and great environment. I was pleased with the service I got from Marae. I was pleased with the service I got from Marae. More

We travel to come to this dealership! The service department is great and filled with friendly and knowledgeable employees. They listen and take the time to interact with you, your ve The service department is great and filled with friendly and knowledgeable employees. They listen and take the time to interact with you, your vehicle is well cared for and there are cameras everywhere. You feel safe and if anything should happen to your vehicle, it is on camera. The dealership is clean and the waiting area is well stocked for your comfort. The service is always completed in a reasonable timeframe too. When our lease was coming to a close, we came to AutoNation to buy-out our lease. Any future vehicles will be purchased at AN Brooksville. The sales department, they were great to work with. I have nothing negative to say, all experiences have been pleasant as have all employees. More

This is where I get my car serviced. Alway found that they do a good job. Alway found that they do a good job. More

Excellent service in every way. Pleased with the work done and would go back there for service. Pleased with the work done and would go back there for service. More

Service on the vehicle was on a timely basis and everyone was friendly and courteous was friendly and courteous More

This dealership works with me. I have a 2018 Ford Focus that the cluck system keeps gong out. As of today this has happened four times. They fix and return my car in a short time e I have a 2018 Ford Focus that the cluck system keeps gong out. As of today this has happened four times. They fix and return my car in a short time every time. All of the people in the service are very professional which makes me feel at ease. Good job to all. More

Alan always tends to everyone as if they were his only customer, even when I find myself frustrated and being somewhat unfair to him, he always brings me back with a solution. We have now continued using customer, even when I find myself frustrated and being somewhat unfair to him, he always brings me back with a solution. We have now continued using this dealership as the one I used to visit was just horrid. Thank you for everything you guys do. More

I visited autonation dealership in Brooksville yesterday to receive scheduled maintenance for the Nissan sentra i bought in 2019. Service went flawlessly... car was taken as soon as I arrived. While there to receive scheduled maintenance for the Nissan sentra i bought in 2019. Service went flawlessly... car was taken as soon as I arrived. While there I spoke to a few employees about possibly trading vehicle. Everyone I came in contact with was helpful and pleasant. I will definitely return to THIS dealership! More

Took my vehicle in for a transmission leak. . After the inspection it was determined that no leak was found. Filled with fluid and picked up with minimal charges. Honest people. . After the inspection it was determined that no leak was found. Filled with fluid and picked up with minimal charges. Honest people. More