Brooksville Ford - Service Center

I would like to thank all the folks at AutoNation Ford Brooksville. From beginning to end, Alan managed my account and kept me informed. When they tried to start the car after I had delivered it and did n Brooksville. From beginning to end, Alan managed my account and kept me informed. When they tried to start the car after I had delivered it and did not hear anything, they did not give up. Leaving it overnight and starting up the next day they discovered the sound and the problem. Anthony, the driver that transported me to and from AutoNation, was delightful. He was professional and patient with me when I forgot my house keys and had to go back to get them. (Oops) Having to leave my car there over the weekend they offered me a rental car. The transition to the onsite Hertz dealer was smooth and equally amazing. The whole transaction ended up being zero cost me. Overall, friendly staff, fixed the problem in a timely manner, always addressed my questions and resolved the only issue I had with the car since I bought it! Thank you Alan and team!! More

Excellent customer service. Very helpful and knowledgeable staff. I always have my F150 serviced here. Very helpful and knowledgeable staff. I always have my F150 serviced here. More

Brandy was extremely helpful and communicative throughout the whole process. I had to bring in my 2011 Ford Edge that needed extensive suspension work. She checked in with me every day and provided updates the whole process. I had to bring in my 2011 Ford Edge that needed extensive suspension work. She checked in with me every day and provided updates and pictures as the process went along. In the end, the old Edge felt like a new car. Will definitely be back in the future for issues I can't handle myself and will always request her as my service representative! More

The service is very good. All the we're very friendly. Very helpful on showing the parts I need to replace. All the we're very friendly. Very helpful on showing the parts I need to replace. More

very courteous and professional. Service (recall) work was performed on schedule and completed in projected time Service (recall) work was performed on schedule and completed in projected time More

Very courteous and business minded, service is top notch! Thankful for the dedication of the automation team. Thankful for the dedication of the automation team. More

Service department is quick and knowledgable. They took my diesel in and fixed it and got me back on the road going strong. Thanks Don and the gang at Autonation Brooksville! They took my diesel in and fixed it and got me back on the road going strong. Thanks Don and the gang at Autonation Brooksville! More

I always use AutoNation Ford for my service needs on both of my vehicles. Brandy and her team of professionals do a great job! of my vehicles. Brandy and her team of professionals do a great job! More

I went for a oil change and tire rotation. Service advisors were very friendly and welcoming Service advisors were very friendly and welcoming More

Don and his team do a great job. What brings my wife and I back to your dealership is Don. He makes us feel at home,part of the family. For that reason ,will always come back for ser What brings my wife and I back to your dealership is Don. He makes us feel at home,part of the family. For that reason ,will always come back for service. More