Brotherton Cadillac NW

Excellent Service...as always! I had a minor problem with my '17 ATS-V and it was taken care of quickly and efficiently. John Melchiode, Service Manager, took a test drive with me I had a minor problem with my '17 ATS-V and it was taken care of quickly and efficiently. John Melchiode, Service Manager, took a test drive with me and immediately had a mechanic work on it. The problem was determined quickly and I was out of there in an hour. I have always had an excellent and courteous responses from Doug's Service, Sales and Parts. They are an excellent dealership and are extremely customer friendly. Thanks again. More

Best car purchase ever! All I need to say is these sales people are no B.S. Period! Smart, no pressure, got my price. The best! I bought new cars from Renton, Fife cadillac All I need to say is these sales people are no B.S. Period! Smart, no pressure, got my price. The best! I bought new cars from Renton, Fife cadillac dealers. Not good experiences. I’m in Tacoma, was well worth the drive! More

2015 SRX Purchase Made a fair offer on their car, and received a fair trade-in for my 2005 SRX. Everyone was extremely professional and courteous. Would definitely bu Made a fair offer on their car, and received a fair trade-in for my 2005 SRX. Everyone was extremely professional and courteous. Would definitely buy from them again! More

FIRST TIME BUYING FROM DOUGS CADILLAC Bought my first Cadillac from Dougs and have to say it was the best experience i have had buying a car, very low pressure, friendly staff, and class a Bought my first Cadillac from Dougs and have to say it was the best experience i have had buying a car, very low pressure, friendly staff, and class act. They had a lot of cars being sold the day i bought mine so instead of waiting around to sign they told me to take the car home and they would text me when to come back. I would recommend Dougs to anyone looking for a car. More

Awesome dealership! Everyone was amazing to work with. Doug was very professional and bent over backwards to make everything go smoothly. Will definitely make the 90 mi Everyone was amazing to work with. Doug was very professional and bent over backwards to make everything go smoothly. Will definitely make the 90 mile drive again if we're in the market for another Cadillac! More

Great Customer Service Traded in my vehicle for a Certified Used 2014 CTS. Service was painless and easy almost surreal! Robert Duich was great ! Great Service. Thank you! Traded in my vehicle for a Certified Used 2014 CTS. Service was painless and easy almost surreal! Robert Duich was great ! Great Service. Thank you! More

Great Experience Armon was great and made the process super easy and painless. I was very appreciative to be able to do most the paper work over the computer. Great Armon was great and made the process super easy and painless. I was very appreciative to be able to do most the paper work over the computer. Great Experience and would recco Doug's to anyone! More

Randy is the best Honest company. Does not oversell and we believe in the integrity in the Doug's cadillac team. We have purchased 2 Cadillac's from Doug's cadillac Honest company. Does not oversell and we believe in the integrity in the Doug's cadillac team. We have purchased 2 Cadillac's from Doug's cadillac. Visit them and you will be pleased. More

Customer Service The most outstanding service I have ever experienced with a car dealer and the valet program is exceptional! Every time I've had any service appts or The most outstanding service I have ever experienced with a car dealer and the valet program is exceptional! Every time I've had any service appts or unexpected service needs - consistently A+ More

Easiest CTS-V I've ever purchased! I went in to Dougs for the first time. I was quickly greeted by Andrew and he helped me easily get a trade in value for my current car and then walke I went in to Dougs for the first time. I was quickly greeted by Andrew and he helped me easily get a trade in value for my current car and then walked me through all the features of the new car. He made the sales / negotiating process very simple and straight forward and had the car ready and waiting for me when i was ready to purchase. The entire dealership staff was polite and made you feel like family. More