
Brown's Chrysler Dodge Jeep Ram
Patchogue, NY
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Matt Dorfman was a pleasure to deal with. Very easy experience. I recommend him as a salesman and would work with him again. I am somewhat disappointed with the used car manager as I was to Very easy experience. I recommend him as a salesman and would work with him again. I am somewhat disappointed with the used car manager as I was told that no one can buy leases or deal with Fusion, so purchasing my prior leases vehicle as a trade in was not an option. I arranged for my old lease to be picked up at the dealer as a result by Fusion. After I picked up my new truck, Fusion reached out advising that the arrangements to pick up my lease were canceled because the dealership decided to purchase my vehicle. I lost out on an opportunity to potentially see if I even had equity in my old vehicle to put towards my new purchase as the mileage was significantly under. The used car manager should have contacted me to advise they were purchasing the truck vs. me finding out from the leasing company. I had to reach out for any paperwork about the purchase of my old truck and was not provided with anything. More
No pressure. Knowledgeable, professional and patient. An overall great experience. I’ve only dealt with Brown’s for my own personal vehicles since 1986. And I don Knowledgeable, professional and patient. An overall great experience. I’ve only dealt with Brown’s for my own personal vehicles since 1986. And I don’t see any reason to change going forward. (And I have referred many people over the years. I might even be close to 30 sales?!) More
We worked with Karl. What an amazing person. He helped us so much. Down to earth no pressure at all. He listened to our concerns. He worked his magic with Steve. What an amazing person. He helped us so much. Down to earth no pressure at all. He listened to our concerns. He worked his magic with Steve. More
Mike S. at Browns 112 was fantastic. Very thorough, fairly priced, and was a pleasure to work with. Have bought in the past, and will continue to do business at Browns 112 was fantastic. Very thorough, fairly priced, and was a pleasure to work with. Have bought in the past, and will continue to do business with them in the future. More
We just purchased our fifth straight car from Brown’s. Our salesman, Karl, worked feverishly to bring our payments down because we were 15,000 miles over our limit. Another great job by everyone involve Our salesman, Karl, worked feverishly to bring our payments down because we were 15,000 miles over our limit. Another great job by everyone involved! More
We love Browns because they always treat us like family. Sounds Cliche but they have put us in some great vehicles and have always serviced our cars. Scotty is the best. He is not only a great salesman, Sounds Cliche but they have put us in some great vehicles and have always serviced our cars. Scotty is the best. He is not only a great salesman, he is a super great human who really cares about his customers. The people at Browns go above and beyond and we will always put our trust in them to provide us with safe and affordable cars. If you need a new or used car with great service, see Scotty and the people at Browns for an easy, stress free buying or leasing experience. More
I leased a 2025 Grand Cherokee L on Sat. Feb. 3, Jim Daggett was my salesman. He was very professional and went above and beyond to accommodate my schedule, we completed the deal and I left Feb. 3, Jim Daggett was my salesman. He was very professional and went above and beyond to accommodate my schedule, we completed the deal and I left with my new Jeep later that day. He also handled the return of my 2021 Jeep. This is my 5th vehicle from Browns and Jim has handled the last 2 flawlessly. More
UPDATE: See the response from the OWNER here. ...NO DENIAL of being a crooked/dishonest company....well just tell the guy responsible and in charge DON'T BE SO OBVIOUS when ripping off our custome ...NO DENIAL of being a crooked/dishonest company....well just tell the guy responsible and in charge DON'T BE SO OBVIOUS when ripping off our customers!! LOOKS like PARDONS given to EVERYONE in this establishment!!!!! Original POST----> THE NERVE!! So the end of my lease is near on all 3 of my vehicles thru Browns that I leased within a 3 month span!!! The call is quite shocking to renew.... considering they outright Ripped me off after being a loyal customer, on my 6th vehicle ....These Evil ,2 faced, greedy , selfish, lying thieves thought it was a good idea to hide and steal 8k from my vehicle deal......and then on top of that charge me 1995.00 for an actual loan application with an 800 credit score rating!!!( 10k total rip off ) When finally realized this CROOKED transaction the answer I got from MY salesman and finance guy was " IT WASN'T ME. " Yes Shame on me for having ANY TRUST in a dealership( SALES ) I was using for years.....This place has ZERO INTEGRITY ,No Loyalty and no Longer have ANY TRUST !!! Buyers BEWARE check your #s making sure they all ADD up properly, Don't be blinded by the Payment #....other dealers I now deal with match up perfectly with there #s....here at this place they DO NOT !!!! Response from the owner 3 days ago Bobby, thank you for letting us know that when you leased your last vehicle from us the deal was not created as it should have been. Our Sales Manager has been made aware of the situation and will look into so this does not occur again. More