
Brown's Chrysler Dodge Jeep Ram
Patchogue, NY
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Never buy a vehicle from this dealership I bought three cars from here a dodge caravan then bought a dodge dart after that I bought a jeep wrangler. I went in bought jeep first test drive I s I bought three cars from here a dodge caravan then bought a dodge dart after that I bought a jeep wrangler. I went in bought jeep first test drive I said this clutch feels a little weird so I said if I have any problems with this clutch I was told to not to worry it will be covered thru you extended warranty i drove 10,000 miles i sure enough the clutch blows i get it towed to browns just to find out the they lied to me and the clutch is going to cost 2000 to replace and not covered. From my experience DO NOT BUY ANYTHING FROM THIS PLACE. More
I would give negative stars if I could. I recently purchased a dodge durango from this dealership with a chip in the windshield and a tear in the leather- I was promised that some one would I recently purchased a dodge durango from this dealership with a chip in the windshield and a tear in the leather- I was promised that some one would call me to schedule the repairs ( for free) within a few days. 2 months later several unreturned phone calls and a car with a tire that should have never passed inspection because it had a plug in the side wall I show up to the dealer to make sure I get it all repaired. I get taken directly to service to get taken care of the same day and told it would take 1 hour- I was made to wait 3 hours (9 months pregnant with a three year old!!!). I do not have a problem with the service but I was lied to repeatedly by the same sales person!!!!!!! As a courtesy they should have replaced BOTH old front tires but they only replaced one!!!! I understand everyone has to make a living but not by treating people poorly!!!! More
SUPER FAST AND EXTREMELY HELPFUL Went here with my mother looking to find a suv, we looked around for a bit , and sat down with Scott who was extreme friendly and helpful. We then me Went here with my mother looking to find a suv, we looked around for a bit , and sat down with Scott who was extreme friendly and helpful. We then met Richie who was also amazing, not once did we feel pressured or feel like we were getting ripped off! Will be returning to purchase other vehicles and I would definitely recommend them to anyone looking into buying !! More
Service with a smile I recently had the opportunity of working with Michael and Stefani, all I can say is job well done!!! I give them a 10 out of 10!! I would recommend t I recently had the opportunity of working with Michael and Stefani, all I can say is job well done!!! I give them a 10 out of 10!! I would recommend them highly to anyone!! More
Great Experience From the moment I walked in it was a great experience. My sale rep Steve W was the best. He listened to what I wanted and went above and beyond to g From the moment I walked in it was a great experience. My sale rep Steve W was the best. He listened to what I wanted and went above and beyond to get me in my new Jeep Compass. I couldn't be happier!! More
MOST AMAZING SALES PERSON STEVE W My sales rep Steve W was the best sales rep, we seriously could not have asked for a better experience. He went above and beyond to make us happy and My sales rep Steve W was the best sales rep, we seriously could not have asked for a better experience. He went above and beyond to make us happy and get us in our new jeep!! If you ever have the chance to work with him, you will not be disappointed. The world need more people like him! More
Simply the best From the moment me and my wife walked in it was great experience!! Charlie was great he didn’t push to sell something we didn’t want he listened to wh From the moment me and my wife walked in it was great experience!! Charlie was great he didn’t push to sell something we didn’t want he listened to what we wanted and he delivered!!! He kept us informed every step of the way. Next to our finance guy Richie he was fantastic he was great to work with such a great personality and didn’t bs you!! Great team here at Brown’s and def will be going here for many years to come!! More
Great Experience! Leased a 2019 Ram 1500 from Browns Automotive Group and the experience from the moment we walked in till when we left was awesome! Our saleswoman Ashl Leased a 2019 Ram 1500 from Browns Automotive Group and the experience from the moment we walked in till when we left was awesome! Our saleswoman Ashley was articulate, knowledgeable and professional. More
Bad Customer Sevice The a/c stopped working on my car that is only a year old. I called Brown’s to get it fixed. They told me they could fit me in almost 2 months later. The a/c stopped working on my car that is only a year old. I called Brown’s to get it fixed. They told me they could fit me in almost 2 months later. I said that was crazy. They asked me if I bought the car there which I didn’t but they are now the closest dealer to me. They said tough they couldn’t help me because I didn’t get the car there and I should try the dealer I got it at. Well I won’t be getting any future cars there now either. Completely awful way to handle a customer More
Jeep Purchase Great service from the salesman, beautiful dealership, service hours are wonderful if there are any problems. Brought a vehicle from them years ago a Great service from the salesman, beautiful dealership, service hours are wonderful if there are any problems. Brought a vehicle from them years ago and still the best experience around. My salespeson, Steve Warshauer was more than helpful during the whole purchase. More