Brown's Chrysler Dodge Jeep Ram

I worked with Jermal Blanco at Browns Jeep Chrysler this past week. After ten minutes I realized I was working with a very professional and knowledgeable sales staff member. Jermal made my buying experience past week. After ten minutes I realized I was working with a very professional and knowledgeable sales staff member. Jermal made my buying experience at Browns very pleasurable. He saw me through each step of the buying process and was one of the main reasons I purchased the vehicle. I was extremely satisfied with the entire experience and am very happy with our new Jeep Wrangler. I will definitely consider purchasing another vehicle with Jermal and Brown's in the future due to this experience. More

When Ram came out with the new 1500, generous incentives and above book value for my trade, I had to take a look. Sal my sales consultant at Browns Jeep, he made the whole buying process effortless enab and above book value for my trade, I had to take a look. Sal my sales consultant at Browns Jeep, he made the whole buying process effortless enabling me to concentrate on the right truck and options, which he found searching the Internet. I now have a full size truck with best in class fuel economy, the right options, enough towing capacity and payments I could afford. Thanks Sal, I love my new Ram 1500. More

It was a pleasure doing business with Jeff DePinto at Brown's. He was knowledgeable about the vehicles, very kind to work with, and very mature and friendly. He made himself available, around the clock Brown's. He was knowledgeable about the vehicles, very kind to work with, and very mature and friendly. He made himself available, around the clock, to answer my questions and in order to seek out the perfect match for my budget and my wish list. Jeff is someone anyone can do business with and walk away feeling very comfortable with his or her decision. Jeff is a valuable asset to Brown's, and I highly recommend seeking him out should you choose to buy or lease a Jeep, Dodge, Ram, or Chrysler. If you're looking to work with an honest and genuinely good person, Jeff is the man to call. I could not have hand selected a better dealer. I am spreading the good word to everyone who sees my new Jeep. I leased the Jeep Wrangler Unlimited, and I'm just loving it!!! Thank you Jeff!! More

Jeff, was what a car salesman should be like. He dropped his lunch to help us when we entered the building. showed us a handful of veichles we were interested in and explained all the options between them. his lunch to help us when we entered the building. showed us a handful of veichles we were interested in and explained all the options between them. spent time showing us all the features on the veichle and then we went to his desk where he did not put any pressure on us. Introduced some rebates available,went through the numbers, told him where I wanted to be and he made it happen with his finance team. In a very comfortable and relaxed atmosphere.He asked when I would want to pick up the veichle I told him ASAP he handled the paper work and we picked up our new veichle the next day.Met with the finance guy great atmosphere no tension he went through all the warranty's and again no pressure very friendly. In all after purchasing over 50 veichles in my time This was my Best and easiest experience actually enjoyed it. More

hi- I leased a 2013 Chrysler 200 from Sal and needed hi- I leased a 2013 Chrysler 200 from Sal and needed much work to be done in order to get through my process (co-signer in florida) ect. Sal was ama hi- I leased a 2013 Chrysler 200 from Sal and needed much work to be done in order to get through my process (co-signer in florida) ect. Sal was amazing and got all the paperwork done for me and kept in touch with both my family and I , here and in Florida, to complete everything that needed to be completed. With that, he also found me an amazing car for a great price that I have been driving for almost a month now. I think hes a great Salesperson and if you are looking for any car from this dealership please do go see him. He definitely will go the extra mile to help you get the car you want very happpily. More

I was in the market for a new convertible. I bought my 2008 Sebrin from Brown's new and have been totally satisfied with my car. Kenny was straight with us from the start. Very patient and even stayed l 2008 Sebrin from Brown's new and have been totally satisfied with my car. Kenny was straight with us from the start. Very patient and even stayed late after our test drive to explain all the upgrades to the car since the change from the Sebring to the new Chrysler 200. I was very specific about the car I wanted and he searched everywhere to try and get it. Ultimately we ordered directly from the factory. We were kept updated regularly on the progress with Kenny even texting us personally when the car was being shipped. I would recommend Brown's to everyone. More

I had decided I wanted the Chrysler Town and Country and I just needed to find someone to sell one to me. I had been to 2 other dealerships in the area and either received rude service or no return phone c I just needed to find someone to sell one to me. I had been to 2 other dealerships in the area and either received rude service or no return phone calls. I walked into Browns and was paired with Will Reilly. He was great. Found me the car I wanted with no hassles or high pressure. Even got a very fair deal on my trade. Will took care of everything and was nice and funny. When I picked up the car, he went over everything so I understood all the new bells and whistles. Also had a very positive experience with the finance department. I will definitely go back to Browns for my next vehicle. More

I'd been searching for a pretty specific Wrangler Unlimited for a few weeks and I decided to stop at Brown’s to check out the 10th anniversary Rubicon they had sitting out front. After wandering thei Unlimited for a few weeks and I decided to stop at Brown’s to check out the 10th anniversary Rubicon they had sitting out front. After wandering their lot I saw that they had the exact vehicle I was looking for in the back and I must have missed it online. We headed inside, but they didn’t have anyone available to help us; It was a Friday evening and they were pleasant enough, so looking to be accommodating, I tried to set up an appointment. We took a salesman, Matt Hogan’s, card and were on our way saying we’d be in touch early next week to set something up. We wound up calling Matt the next day to see if he had any time since our day was now freed up after our quick and efficient visit to another local Jeep dealership who really impressed us with their eagerness to locate the exact vehicle I wanted and the great price they gave us. I left a message that we were heading east and would be around in about an hour to please call me back ASAP and let me know either way. After not hearing back we decided to just show up. Matt had ‘just finished with a customer’ and offered to let us drive the vehicle I was interested in. This was good because I had not yet driven one with the 3.73 rear end that was a must have for me. On our test drive I mentioned that no one had explained the 4wd system to me completely yet and I asked if it was part time 4wd and his response was a simple yes - I guess it's not that complex of a 4wd system, but I expected more of an explanation, you know, a little salesmanship. We get back to the dealership and get to talking numbers. He brings the car back to his manager and comes back with a price of I believe it was $33,400 on a $35xxx msrp right off the bat and he told me that I had to do the deal today. I had already told him that today didn’t work as I still had a few days left on my ebay auction on my current car, but regardless does that price include the aftermarket heated seats you guys said you’d do? He says ‘oh you want heated seats?’ even though we’d briefly discussed it the day before. He says that he can find out how much those will be. I told him to be honest I’ve got an offer of $33,000 from a dealership who has to locate a vehicle for me and the vehicle has heated seats. He reacts with shock and disdain and says “No. There’s no way he’ll(his manager) do that. This is $500 less than I’d get the car for. We just got it in last week.” So I sit there and take it all in and say well alright then I guess thanks for your time and leave. At this point I’m fed up because 1) obviously I’m not going to get the car for less than an employee would, so basically you're lying to my face and 2) his reaction was so rude that I’d never want to give him a penny of my money. I had a feeling they hadn’t gotten the car last week, so when I got home I had a friend run the vin and unsurprisingly the car had been there since January 29 and it was now May 18. When it came time to locate my car, my dealer tried to get the one from Brown's, but they said they 'had someone on the hook for it' and wouldn't give it up. I wound up getting a Wrangler with a sticker 2k higher than the Brown's one for the original negotiated price - seems like Matt's attitude really paid off for me. Matt Called me a full 10 days after my visit. I informed him that I’d picked up my Jeep the past Saturday and hung up. I returned to Brown's for service since they're closest to my house and I felt like they were a decently run dealership, we just got stuck with a poorly trained salesman. I brought the car in because it was two weeks old and sometimes it would stall after starting. I called Brown's on Friday to inquire about dropping the car off on Monday. The woman on the phone had an attitude when I inquired about dropping it off on Monday with such short notice, but she changed course when I told her it was a 2 week old car that was stalling. She quickly reversed course to her attitude when she realized I hadn't purchased the car from Brown's. I inquired about a loaner car and she said 'oh no, loaners are only for people who purchase their cars from us.' Guess what, I would've LOVED to purchase my car from a dealer 10 miles from my house rather than one 45 miles away. Anyway, the car went in and came back with newly reprogrammed keys and all was well. When I was there I did ask my service adviser about the loaners and he said 'even if you had bought it here there's a 3 week wait for loaner cars.' To be fair the loaner car issue really stems from Chrysler's unwillingness/inability to fund a true loaner program, but if you're going to advertise a loaner program, I think you should make sure that you can live up to it. I recently visited another local dealer that's about equidistant from my house in the opposite direction of Brown's and their parts guy was very helpful and they told me that while normally loaners are only for their sales customers, they'd be able to get me one if I gave them a few days notice. They'll have my service business for a while, and they'll at least get a chance to sell me another car at some point. I can't say the same for Brown's. Oh and Brown's still has the vehicle I'd looked at sititng in their inventory. More

James made the the whole experience extremely easy. had to get a new vehicle because my colorado pick up got totaled. checked out the chevy suv's - then went to jeep - LOVE the COMPASS. to get a new vehicle because my colorado pick up got totaled. checked out the chevy suv's - then went to jeep - LOVE the COMPASS. More

I went to Brown's looking for a 2011/2012 Grand Cherokee. I previously went to Port Jeff Jeep and Smith Haven Jeep. The prices were higher at both Port Jeff and Smith Haven and they both charge a Cherokee. I previously went to Port Jeff Jeep and Smith Haven Jeep. The prices were higher at both Port Jeff and Smith Haven and they both charge a "PREP FEE". At Port Jeff the prep fee is $795.00 and at Smith Haven $895.00. Salesman at both dealerships said everyone charges a prep fee. Brown's DOES NOT charge a "PREP FEE". The salesman Frank at Smith Haven was also quite rude. I was very surprised at how helpful and nice the staff was at Brown's. I think I paid a fair price for my Jeep and Rick and Bill were very helpful in getting the deal done. I did the paperwork on Monday and picked up my car on Tuesday. Thanks again for making this a very pleasant experience. More