
Brown's Chrysler Dodge Jeep Ram
Patchogue, NY
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From the minute my wife and I walked into the dealership we felt welcomed. Everyone was extremely helpful and friendly. My salesperson, William Reilly, did not push me or hurry me to make a decision. He we felt welcomed. Everyone was extremely helpful and friendly. My salesperson, William Reilly, did not push me or hurry me to make a decision. He gave us all the time we needed. We left there feeling good and not pressured. We were there a total of 5 hours and not once did the salesperson make us feel uncomfortable. He answered all of our questions and gave us "the time of day. " He treated us like a friend rather than a customer. I would recommend this dealership to anyone. Thank you for a very nice experience. I also wanted to thank Mike Pellegrino and Bill Neikam, they were also very helpful in our purchase of our truck. They were also a very big part of our pleasant experience at Browns. Thank you again we really enjoy the truck (so far) Mr. and Mrs. Randall Koeper More
My husband and I just purchased 2 new vehicles from Browns in December of 2012. We were very happy with the service we received. Brendan Egan was very friendly and was able to answer all our questions Browns in December of 2012. We were very happy with the service we received. Brendan Egan was very friendly and was able to answer all our questions about the vehilces. He explained all about the service dept. and how it works. The day my husband and I picked up our 2 new vehicles he took his time and expalin all the features in both my car and my husbands truck. He actually set up my phone to work with the blue tooth. I would definitly recommend Browns to my friends and family. In the future when we are ready to purcahnse another vehicle I would definitly return to BROWNS. More
Yesterday, I picked up a new 2013 Jeep Wrangler Sahara Unlimited that Sal DiStefano sold us. This is my 4th Jeep Wrangler, and the 3rd one I purchased at Browns. I made the mistake of buying my 3rd Wrangl Unlimited that Sal DiStefano sold us. This is my 4th Jeep Wrangler, and the 3rd one I purchased at Browns. I made the mistake of buying my 3rd Wrangler at a competitor, simply because it was closer to where we moved, and closer to work. Going to Browns is WORTH the trip to Patchogue even if you do not live nearby. What stood out most about Sal was that he was easy to work with and patient in showing us all of our options. Yesterday when I finalized my paperwork with the bank and picked up my car, Sal's service did NOT end. Most salesman would have moved on because the "sale was closed" and would have just showed you to your car and handed over the keys. Sal jumped in the car and walked me through all of the features and what was new compared to my previous Wrangler and connected my phone to the car. He pointed out features that I did not even know my last Wrangler had, because the other dealership's salesman did not take the time to show me. Overall my experience was EXCELLENT! I highly recommend Browns Jeep, and I highly recommend you work with Sal DiStefano! -Christine Q in NY More
Great experience all around. Third car I have leased from Browns and Rich, happy everytime. Rich Roberts is and honest no nonesense car salesman. Never pressures the sale. Browns and Rich, happy everytime. Rich Roberts is and honest no nonesense car salesman. Never pressures the sale. More
we had a great experience dealing with TJ and the finance staff, the whole transaction was quick and without issue. from the time we walked in until the time we drove out we were treated with kindness and re staff, the whole transaction was quick and without issue. from the time we walked in until the time we drove out we were treated with kindness and respect the likes of which i've never experienced at any other dealer, so much that our son went there the next day to lease a new car also. we look foward to dealing with TJ and the rest of the staff again in the future. More
Terrific salesmanship with a great emphasis on customer loyalty. I have been here before and they really take care of you. The price was right on the mark as well. loyalty. I have been here before and they really take care of you. The price was right on the mark as well. More
I shopped around numerous dealerships and found Browns, particularly Mel to be the best by far. Even though I can be difficult at times, Mel remained even keeled and always answered my questions in a prof particularly Mel to be the best by far. Even though I can be difficult at times, Mel remained even keeled and always answered my questions in a professional manner. He is a true gentleman and good person. Mel not only met my "number" but also made the process smooth. Hopefully I will enjoy my new Ram as much as Mel enjoys his job. Jim Saladino More
Chris Lien was a pleasure to work with and was knowledgable of the vehicle. He also provided us with lease options. Billy in finance was also great. knowledgable of the vehicle. He also provided us with lease options. Billy in finance was also great. More
Dealing with Jim and Browns was truly a great experience. Most dealers will try to pressure you and play price games they were upfront and transparent throughout the whole process. There was never any pressu Most dealers will try to pressure you and play price games they were upfront and transparent throughout the whole process. There was never any pressure or games, everything was as is and everything was out in the open which is a rare quality in a car buyer dealership. Even more importantly Jim got back to me very quickly with any questions that I had during the car buying process and was always very helpful. I will recommend both Jim Rogers and Browns to anyone who asks me about where to buy there Jeep. I am sure I will purchase my next vehicle from both Browns and Jim as well. Highly recommended. More