Brown's Chrysler Dodge Jeep Ram

Service Absolutely atrocious experience. Customer waited for 1.5 hours after the scheduled evening appointment for a "quick repair" and "we will get you righ Absolutely atrocious experience. Customer waited for 1.5 hours after the scheduled evening appointment for a "quick repair" and "we will get you right in" (the problem was diagnosed at a prior service visit) before I queried the service manager as to why my car was still parked outside the service bay. No communication with the customer until I walked up to the desk and asked about the delay. The service technician hadn't even looked at my car yet as "2 techs were out". Shouldn't that communication have been a priority before I lost 3 hours of my day?!??! Terrible customer service as they apparently do not care to inform their customers about work related delays or make an effort to reschedule before the day is lost. More

Excellent experience. No pressure- informative/consultative We worked with Steve Warshauer and are glad we found him. We landed at Brown's after going to several other Jeep dealers and just having a miserable We worked with Steve Warshauer and are glad we found him. We landed at Brown's after going to several other Jeep dealers and just having a miserable car buying experience. Steve and the Brown's team made the entire process enjoyable. We came in around noon and drove away with the Jeep we wanted, at the price we wanted, at 5pm. Highly recommend you stop at Brown's and ask for Steve. More

Quick and easy Great service, friendly atmosphere, and overall fantastic and painless experience. Charlie is the man. I really don't know anything about cars and he Great service, friendly atmosphere, and overall fantastic and painless experience. Charlie is the man. I really don't know anything about cars and he was very knowledgeable and helpful sitting there showing me things on his computer and explaining to me what it all meant. I was very appreciative for all the help he was and constantly keeping in touch with me on all the progress and letting me know everything right away. Overall Charlie's the guy to go to to get a car. More

Belce and Brown’s Jeep Chrysler Dodge set the bar high My husband and I were shopping around for a pre-owned Wrangler and were blown away by the customer service we received here. Belce is the warmest, kin My husband and I were shopping around for a pre-owned Wrangler and were blown away by the customer service we received here. Belce is the warmest, kindest and most honest car dealer I have ever met. She made the whole process smooth and easy for us. We never felt pressured or manipulated in any way. If I didn’t buy a car last year, I’d be seeing her tomorrow to get me into a new one. My husband and I are going to be loyal customers here from here on out. If you want to buy a new or used car and want to have the most pleasant buying experience, Belce is who to call! More

No Pressure, Listens to what you want I was greeted by Steve W. He listened to what I was interested in and worked with me to find what I wanted, there was no pressure to look at or accep I was greeted by Steve W. He listened to what I was interested in and worked with me to find what I wanted, there was no pressure to look at or accept something that was close to what I wanted. It was the first time in 35 years of car buying that a salesperson has not tried to tell me what I wanted. When it came time to price there was minimal back and forth and we were able to come to a very satisfactory agreement with the help of Rob. Steve W. was professional and respected my thought and opinions. I would highly recommend Steve W. to anyone who is looking to purchase a vehicle at Brown's, he is a highly knowledgeable and caring salesperson who is willing to take the time and put in the effort to find you exactly what you want. More

Seamless!!! I walked in to trade in my lease and lease another Jeep... It was by far the most painless experience I have ever had in working with a dealership. I I walked in to trade in my lease and lease another Jeep... It was by far the most painless experience I have ever had in working with a dealership. I started with Justin who was amazing, literally did everything from start to finish. Mel was the manager on that day and was able to accommodate all of my needs without an ounce of hassle. My wife and I were treated with the utmost respect and we never felt pressured. I HIGHLY recommend this team in the future. Justin Roc and Mel the manager were amazing! More

Easy, friendly, no pressure I purchased a used vehicle from the Truck center, I was approached by Nick Brodeur who was the most genuine salesman I’ve ever had the pleasure of dea I purchased a used vehicle from the Truck center, I was approached by Nick Brodeur who was the most genuine salesman I’ve ever had the pleasure of dealing with. He was so down to earth and knowledgeable. He never made me feel uncomfortable or pressured throughout the whole process. I would absolutely recommend Browns & Nick to all of my friends and family. I love my new car! Thanks Browns!! More

Greatest Walked in just to get quote on a Ram 1500 and left with it. Thanks to the help of Steven Warshauer the sales manager. Great customer service and didn’ Walked in just to get quote on a Ram 1500 and left with it. Thanks to the help of Steven Warshauer the sales manager. Great customer service and didn’t feel obligated to anything. He made me,wife and kids feel right at home. Kids got paper and pen to keep entertained while we waited. Wanted to stay with in a budget and thanks to Steven and manager was able to take the truck next day. Great team make you feel at home. More

Excellent dealership and experience. This dealership is without a doubt one of the best. The staff is knowledgeable, friendly, courteous, and they make you feel at ease during every step This dealership is without a doubt one of the best. The staff is knowledgeable, friendly, courteous, and they make you feel at ease during every step of the process. Few dealerships instill a sense of trust and confidence. This one does. The sales rep Steven Warshauer made the experience one of the best I've had. He is a cut above the rest. He takes the time to answer every question, get additional information, and in general to ensure that you get the vehicle you want. He made me feel like I was the only customer he had, which was certainly not the case during a busy sales event. I was impressed with his professionalism and attention to detail. Vince Ciuffo, the Business Manager, is also a tremendous asset to the dealership: trust and confidence again. The service department at this dealership is also open until midnight on weekdays, making the maintenance process / options better than any other dealership I've dealt with. I'd gladly recommend Brown's Jeep Chrysler Doge in Patchogue to anyone. More

Always coming back to Browns! This is my third jeep. Second purchase from Brown’s. They had exactly what I wanted. They worked with me and I just brought my new jeep home tonight. This is my third jeep. Second purchase from Brown’s. They had exactly what I wanted. They worked with me and I just brought my new jeep home tonight. I’m loving it! More