Brown's Chrysler Dodge Jeep Ram

Jeep lease My experience at Browns Jeep was a pleasant non pressure journey Roc was fabulous in every way, courteous, patient, polite eager to please with a gre My experience at Browns Jeep was a pleasant non pressure journey Roc was fabulous in every way, courteous, patient, polite eager to please with a great sense Of humor! I would send anyone to visit and know that they will be taken care of. Definitely would recommend! More

New car purchase! Had an unbelievable experience buying our 2018 Pacifica from Browns! From our salesperson, Roc to the manager Mel B, to financing, everything went jus Had an unbelievable experience buying our 2018 Pacifica from Browns! From our salesperson, Roc to the manager Mel B, to financing, everything went just right. No surprises just great customer service!! No pressure and got the job done!!! More

Great Experience for Jeep Wrangler Unlimited Purchase Mike was great from beginning to end. He helped me find the exact Jeep that I wanted and even traveled out of state to swap it out. That’s really goin Mike was great from beginning to end. He helped me find the exact Jeep that I wanted and even traveled out of state to swap it out. That’s really going above and beyond. I stop in to chat with him any time I’m there for service because he’s a great guy as well. Would recommend anyone to do business with him and Browns. More

Service Terrible service. My truck was recently inspected and my power steering fluid reservoir was empty. Which it was never checked during the inspection. I Terrible service. My truck was recently inspected and my power steering fluid reservoir was empty. Which it was never checked during the inspection. I called the dealer to speak with the service manager to help resolve this issue, and he pretty much told me there is nothing he could do. He advised he couldn’t determine if it was a miss on their end or a leak. Instead of trying to resolve the issue he was not trying to take any responsibility to help resolve my issue. I bought my truck here and expected much better service. I will never go back here again. such a disappointment and horrible customer service skills. The receptionist on the phone gave me an attitude when I tried to reach him and I was sitting on hold multiple times to be told he wasnt available. Leaving the dealer after my inspection I couldn’t exit because a deliver truck was blocking the exit. His response to this was “it’s a deliver, it happens” My husband then went to buy the fluid and the parts associate almost gave him the wrong fluid. Luckily he has knowledge of cars and asked the associate if this was correct for my make and model and then they checked on the computer and found it was incorrect. More

Flawless Experience My wife and I had our hearts set on one particular Durango. We decided if we couldn’t have that ONE we wouldn’t get one at all. The sales and general My wife and I had our hearts set on one particular Durango. We decided if we couldn’t have that ONE we wouldn’t get one at all. The sales and general managers essentially “rabbits out of their hats” to make it happen.We couldn’t be happier with our new Durango and at the exact payment we could afford. We’ll never shop anywhere else!! More

Great experience! Steve Warshauer assisted me with leasing my new 2018 Jeep Compass. I had a great and easy experience. He was very helpful. I would highly recommend. Steve Warshauer assisted me with leasing my new 2018 Jeep Compass. I had a great and easy experience. He was very helpful. I would highly recommend. More

Car purchase Met with Angelo and finalized the deal with mike the following week. Both were super nice. For every issue or question I had, mike was attentive and Met with Angelo and finalized the deal with mike the following week. Both were super nice. For every issue or question I had, mike was attentive and answered my concerns. There was no pressure at all, and I was given all the time I needed to check the car thoroughly over. Great dealership, great cars and great people. Thank you guys!! More

What an incredibly peasant experience from beginning to end. Steven Warshauer is a true professional. Browns was the fourth dealership in the area that I went to and after dealing with Steve and Mel of the sales Steven Warshauer is a true professional. Browns was the fourth dealership in the area that I went to and after dealing with Steve and Mel of the sales department I knew it would be where I’d be completeling the buying process of my new vehicle. Instead of pushing me into what they need to get rid of Steve really took my needs and wants into consideration. This will sound like a cliche but both Steve and Mel made the entire process a pleasurable experience. Their sales practices are straight forward and transparent. Deal with confidence, if they give you a price you can rest assured there will be no surprises when reach Richard Ruhs in the finance department. There will be offers of extended warranties and protection plans but they will not be forced upon you. Without doubt I have zero negative things to say of Browns of patchogue not the staff there in. More

Fantastic Experience Extremely professional and haggle-free experience. Would highly recommend to anyone who's tired of the cheap sales tactics found at the other dealersh Extremely professional and haggle-free experience. Would highly recommend to anyone who's tired of the cheap sales tactics found at the other dealerships I visited. More

8 cars spanning 20 years and never disappointed with Browns! 6 Jeeps, 1 Dodge, 1 Chrysler and absolutely no plans of changing dealerships any time soon. Despite the fact that our favorite salesman moved on Kyle 6 Jeeps, 1 Dodge, 1 Chrysler and absolutely no plans of changing dealerships any time soon. Despite the fact that our favorite salesman moved on Kyle Benson from internet sales quickly made arrangements to set us up with another salesman Justin Baranello who was just as pleasant to deal with as our longtime salesman Chris Lein. We quickly became acquainted with Justin. We went in with a few VIN numbers and Justin showed us all of the cars, explained the differences, took us for a test drive, and gave us the price we were looking for - simple as that we were on our way and had an appointment for the next day. As usual no hassle and felt completely at home with our salesman and the finance person Tom when we came in to pick up our vehicle the next day. Everything from insurance to the vehicle itself were taken care of, and we were out of there with our car in under 45 minutes. Perfect experience at Browns from beginning to end no complaints. Can't ask for more from Mr. Brown and his team of professionals. Thanks as always for making our experience at Browns Jeep such a pleasant one. See you in December when our next lease comes due! More