Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Brown's Chrysler Dodge Jeep Ram
Patchogue, NY
1,301 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,301 reviews
February 10, 2017
smooth and trouble free transaction Right from the start Sal DiStefano was right on top of my request about my trade and choosing my new car,the trade in process was super easy and got w Right from the start Sal DiStefano was right on top of my request about my trade and choosing my new car,the trade in process was super easy and got what i was expecting for my trade.The loan and switching ins /reg and plate was all taken care by Sal ,all i had to do was choose my new ADW Challenger GT,absolutly love ,love the car,A+A+A+A+A More
by joegt
Employees Worked With
Sal DiStefano
February 08, 2017
Johnathan Ytuarte The man Johnathan Ytuarte Was a great help. Called me kept me informed on everything going on. Everything i requested was taken care of. Picked up the truck n Johnathan Ytuarte Was a great help. Called me kept me informed on everything going on. Everything i requested was taken care of. Picked up the truck not one problem. If only more dealers could have helpful dedicated sales people like Johnathan. Makes buying a car a lot easier. Very happy with my 2015 Ram sport More
by Rt2011
Employees Worked With
Johnathan Ytuarte
February 02, 2017
Great experience!! So I was coming to the end of the lease for my Jeep Wrangler. I was significantly over mileage and had several payments remaining. After researching So I was coming to the end of the lease for my Jeep Wrangler. I was significantly over mileage and had several payments remaining. After researching a few options including the possibility of purchasing the Wrangler or getting into another lease elsewhere (ford, chevy) I decided to see what Brown's could do. Boy I'm glad I did. Brown's not only gave me the best deal on the Ram 1500. They took care of turning in my lease early. My salesman was Mike Gedell. He was extremely caring and friendly. His knowledge of the Ram was superb and my overall experience with Mike and the entire Brown's staff was by far my best ever. Thank you Brown's and most importantly thank you Mike for the amazing experience and helping me get into my 2017 Ram 1500. More
by Jm7928
Employees Worked With
Michael Gedell
January 31, 2017
Excellent experience Brown's is friendly, helpful and courteous family owned dealership that really made us feel that we were an important, special customer! For us it was Brown's is friendly, helpful and courteous family owned dealership that really made us feel that we were an important, special customer! For us it was a good experience because we have not purchased a brand new vehicle since 1987. We were very comfortable being in the showroom, in the lot with all employees smiling with a greeting! More
by Pickup, retired15
Employees Worked With
William Neiham, Michael Gedell
January 30, 2017
Easy process Our lease was coming to an end on our Grand Cherokee that we previously got from there - had one payment left which they took care of. Got new Durango Our lease was coming to an end on our Grand Cherokee that we previously got from there - had one payment left which they took care of. Got new Durango- we love it. After test drive, was only there maybe 3 hours to do the whole process- Krystal- is new salesperson to this dealership but had a great experience with her. More
by Latoya
Employees Worked With
krystal lynch
January 26, 2017
Scammer When you walk into this dealership make sure you stay clear from this salesman. Went in to buy a vehicle and everything was going fairly smooth. Went When you walk into this dealership make sure you stay clear from this salesman. Went in to buy a vehicle and everything was going fairly smooth. Went to pick it up the next day and guess what? " Your credit was not as strong so we have to jack your payment up scam". Never mentioned anything on the phone and made me place insurance, plates, the whole nine yards then walked me over to "another room" like a scared dog. Didn't have the xxxxx to inform me on the phone or tell me when I got there that plans have changed. Then when I said that I was not going to take truck they held my down payment hostage for a week and half. I will NEVER buy a car/truck from this dealer EVER!!!! Went to Security Dodge and bought the same truck (credit not a problem) and was treated like a gentleman. BUYER BEWARE WITH THIS WHOLE DEALERSHIP!!!!! More
by unhappy fella
Employees Worked With
Michael Gedell
January 26, 2017
Outstanding service as usual ! We have been coming to Browns Jeep since 2004 when we purchased our first jeep. Since that time we have purchased three more Jeeps as well as several We have been coming to Browns Jeep since 2004 when we purchased our first jeep. Since that time we have purchased three more Jeeps as well as several of our friends that we brought in that also purchased two Jeeps. We will continue to come here to Browns for our future vehicles. Our salesman Mel was top notch too, made our experience pain free. More
by 2017 Jeep
Employees Worked With
Finance guy Chris , Mel Blanco
January 24, 2017
It was great I walked into service with my 2014 Jeep Grand Cherokee limited for an oil change and walked out with a 2017 Jeep Grand Cherokee limited. Mel Blanco wa I walked into service with my 2014 Jeep Grand Cherokee limited for an oil change and walked out with a 2017 Jeep Grand Cherokee limited. Mel Blanco was great. Paid attention to what I wanted and stayed with me through the entire process. Very friendly and knowledgeable on the truck. Would highly recommend Brown and Mel Blanco. Christine A Delach More
by snappfire92
Employees Worked With
Mel Blanco
January 20, 2017
My experience at Brown's I have been to many dealerships in the past and I would have to say that my experience here was great. From the moment we contacted them there were no I have been to many dealerships in the past and I would have to say that my experience here was great. From the moment we contacted them there were no hidden fees and I did not have to play the run around game of talking back and forth with the manager. My sales rep Belce Bolvadin was aces we told her what we wanted and she made it happen immediately. She even went as far as to locate the vehicle we were looking for in Connecticut and personally drive there and pick it up for us. More
by JeffreyRink
Employees Worked With
Belce Bolvadin
January 20, 2017
Very good experience at Browns Browns facility in Patchogue is very impressive, clean, orderly and welcoming, Our salesman, Tim Quintero was a pleasure to work with. He was very kno Browns facility in Patchogue is very impressive, clean, orderly and welcoming, Our salesman, Tim Quintero was a pleasure to work with. He was very knowledgeable, professional and efficient. Tom Reilly who worked up our lease was equally wonderful. We are 'old school' and like to deal with real people, look 'em in the eye and shake a hand. So hurray for Browns & their great PEOPLE! More
by D & L
Employees Worked With
Tom Reilly, Timothy Quintero
