Brown's Chrysler Dodge Jeep Ram

Harry Stecker is an asset to the dealership. Harry is a total gentlemen, like an uncle or grandpa we would all like to have. That said, he is also efficient, professional, and no nonsense. Long Harry is a total gentlemen, like an uncle or grandpa we would all like to have. That said, he is also efficient, professional, and no nonsense. Long story short, I was interested in a factory Wrangler Sahara order and visited 6 other dealers before coming to Brown's. One dealer insisted that their $300 "dealer fee" was non negotiable and a "standard fee," even as the disclaimer next to the fee stated that the fee WAS negotiable and was also potential additional profit (I walked out). Another dealer wanted $5000 non refundable deposit on a factory order before they would place the order (I RAN out). Came to Brown's and they gave me the most for my trade (within what KBB.com quoted me for it) and also came in slightly under TrueCar price. I like how they do business and deal with customers. Also, Rich in financing had me in and out in ten minutes...no harassing me for extras I know I don't want. More

Selling vehicle as new when is Been used by owner's WIFE!!! Called dealer twice to go see a vehicle, they said it was there. Told them I was driving 1hr and a half to go see this specific vehicle advertised a Called dealer twice to go see a vehicle, they said it was there. Told them I was driving 1hr and a half to go see this specific vehicle advertised as a new vehicle 0 miles. When I got there the vehicle wasn't there, they said it was a demo vehicle that the owner's wife was driving w/o a title, they tried to give me a special deal on the vehicle without me looking at it. They said it had over 4,000 miles on it but they had this vehicle listed as new on their website and on Edmunds.com it was just a bad experience and waste of my time for me and my family. Beware the are not honest dealers. More

Great Salesman and Dealer Jermal Blanco is Fantastic! I am going to recommend him and this dealer to anyone I know searching for a car / truck. His no pressure sales pitch and Jermal Blanco is Fantastic! I am going to recommend him and this dealer to anyone I know searching for a car / truck. His no pressure sales pitch and willingness to drop his price to meet mine was great. More

Smooth as Silk Went to Lease a Ram 1500, I was absolutely uneasy as to getting the price I was looking for or having to come up with a huge down payment. TJ made i Went to Lease a Ram 1500, I was absolutely uneasy as to getting the price I was looking for or having to come up with a huge down payment. TJ made it super easy to get into the 1500. I was approved within a day for the lease and the down payment was where I needed to be. I walked out there not feeling like I was taken over the coals like I've been in the past from other dealerships. GO TO BROWNS - ASK FOR TJ IN NEW CARS...... THIS GUY JUST GETS IT !!!!!!! More

Broken air filter casing Brown's mechanics are the only people who have serviced my car, so needless to say I was not happy when I found the air filter casing had a clip broke Brown's mechanics are the only people who have serviced my car, so needless to say I was not happy when I found the air filter casing had a clip broken off and someone had attempted and failed to glue it back together. 2 months and 5 trips to the service department later, I finally had a replacement installed, however not without much grief. This was solely due to carelessness. Needless to say I will not be returning. More

ABSOLUTELY AMAZING Let's just start by saying that we've had our share of car buying experiences and this was the BEST ONE YET!!! MICHAEL FULFREE from Browns Jeep Chrysl Let's just start by saying that we've had our share of car buying experiences and this was the BEST ONE YET!!! MICHAEL FULFREE from Browns Jeep Chrysler Dodge was the most down to earth, trust worthy salesman we've ever dealt with. Most dealerships and car salesman have the worst reputation as scummy and basically just "trying to screw you". You always have your guard up because you think they will pull a fast one on you but not at Browns and Not by Michael. He goes above and beyond for you and is not pushy at all. Basically everything you want a salesman to be.. he is. It was the quickest and easiest experience ever. Owning a business made it extremely hard for us to get down to the dealership so unfortunately we were only able to go at "off" times. When we first got to Browns it was a Sunday before they were closing and basically just wanted to see prices and inventory. All salesmen were busy and we were greeted by Michael who said to us I'm so sorry I'm busy right now and I want to help you so here's my card tell me exactly what you want text or call me and I will make it happen.. and he did JUST THAT! He made it so easy and convenient and gave us exactly what we wanted for exactly what we asked for!!! If you are in the market for a Jeep make sure you go to Browns and deal with MICHAEL FULFREE! Everyone at Browns was more than amazing and will recommend it to everyone !!!! More

Great customer service! We had a great experience purchasing our 2015 Cherokee. Salesmen Mike Fulfree was very helpful. He thoroughly explained every feature of the car maki We had a great experience purchasing our 2015 Cherokee. Salesmen Mike Fulfree was very helpful. He thoroughly explained every feature of the car making sure I understood how to operate everything before I pulled out of the lot. He got us a great deal and was easy to communicate with - even responding to me on his days off! I would highly recommend this dealership. They were very professional and made us feel comfortable making such a big purchase. The Gibsons thank you! More

Could not be happier!! After taking a "Wrong Turn" and using Atlantic Chysler Jeep, I went back to Browns and I finally got what I wanted. Brought in my 2012 Ram 1500, and After taking a "Wrong Turn" and using Atlantic Chysler Jeep, I went back to Browns and I finally got what I wanted. Brought in my 2012 Ram 1500, and walked out with a 2015 Ram Big Horn with Navigation and a power window. The experience was great, I would recommend it to anyone. The salesman were friendly and helpful but not too pushy. The best dealership I have ever gone to. Will Reily and Jermal Blanco are the best. More

A smart, friendly (NOT pushy at all), group @ Browns My personal "New Car Dealership History" - I had not purchased a "New" vehicle since 1988, and I did not know what to expect, or even the right questi My personal "New Car Dealership History" - I had not purchased a "New" vehicle since 1988, and I did not know what to expect, or even the right questions to ask. I also have been in the sales profession for 28 years, and I clearly know the difference between a pushy salesmen (typically worried about his/her commission), and other professional sales reps, who I refer to as "Trusted Advisors" (They focus on my needs, my wants, and then propose options + solutions) My initially contact was with Jeff Myers (Sales Manager, I think ?) Jeff was super friendly, AND was very knowledgeable on specific car questions, loan/general paperwork questions, etc. (a nice combination, because I had a long list of questions, and I needed lots of advice.) That was the beginning of my awesome "Customer Experience" as I wound up purchasing the 2015 Chrysler 300c (w/ the 8 speed paddle-shift, Auto Tranny and the V8 Hemi engine, which is a total beast !) Thanks Jeff. Jeff quickly introduced me to his sales rep assigned to me, James Kubik. James was really easy to talk to, gave me a very fair price, made the paperwork seem easy, and went out of his way to really listen to my "car options wish list." Example - After I expressed disappointment that my 300c model did NOT come w/ a rear spoiler, like only the 300s Sport model does, James quickly arranged to have an exact, color-matched, rear spoiler installed on my 300c. Those little things just added more to a great experience dealing w/ James. Thank you James. On my new car pick-up day, James had a conflict with a family doctors appointment, so he arranged to have his co-worker, and fellow sales rep, Mel Blanco, cover for him, and take good care of me as well during the pick-up process. Again my experience was great. Mel was a friendly, helpful, professional. He slowly reviewed the entire car with me, and was VERY patient with me, as I continued to ask him many, many questions ! A great job by Mel. Just so others reading this understand, I had previously never met anybody from Browns Chrysler/Jeep. My overall car buying experience was rewarding, exciting and stress-free !!! Nothing felt forced, and I already LOVE my new 300c I would "Highly Recommend" Browns Chrysler/Jeep to other car shoppers. Steve More

Great experience I just purchased a 2015 Jeep Cherokee sport from Brown's. This is my 2nd new car I had purchased there over the past 3 years and my 2nd experience wa I just purchased a 2015 Jeep Cherokee sport from Brown's. This is my 2nd new car I had purchased there over the past 3 years and my 2nd experience was just as good as my 1st. This time an employee Jermal (Mel) helped me out. I had explained to him what I was looking for and I got exactly that . The evening I picked up my car even though it was busy on the sales floor he still took his time and answered all of my qestions( and there was a lot) and I never felt rushed. He was very professional and helpflul. More