
Brown's Chrysler Dodge Jeep Ram
Patchogue, NY
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Second time dealing with Browns Very positive experience on Black Friday. Went early in the morning to purchase and trade in a jeep. Did not have appointment and got Ken Skeen as our Very positive experience on Black Friday. Went early in the morning to purchase and trade in a jeep. Did not have appointment and got Ken Skeen as our salesperson. He was very knowledgable about the car and was quick to make our car purchase as painless as possible. More
We will never have our vehicles serviced here again My father has been a loyal service customer since 2009. He loved how he could just drive in and be helped without having to call in, knowing they woul My father has been a loyal service customer since 2009. He loved how he could just drive in and be helped without having to call in, knowing they would take care of him. Whenever one of the service consultants would suggest additional maintenance, he ALWAYS agreed to it. He went into the service department a few weeks ago and was TURNED away. He was told that in order to be helped he had to have an appointment. This would have made sense if the service department was busy however my father was the only person in the waiting room. My father will never go to the dealership for service ever again for the simple fact they dismissed him and didn't even try to check for available appointments for that day. There was a severe lack of professionalism. This all could of been avoided and they could of salvaged his service loyalty. Extremely disappointed and disgusted, no one even called him to apologize even after he politely expressed his discontent to the service consultant. More
Go see Will Reilly! I told Will what I wanted in a Ram 1500. He was able to find me a vehicle & it was loaded. Hands down! Will is a straight up no nonsense asset to the I told Will what I wanted in a Ram 1500. He was able to find me a vehicle & it was loaded. Hands down! Will is a straight up no nonsense asset to the Browns sales team! I must acknowledge Mike Ferrer who also helped. I couldn't be happier!! Thank you More
Amazing !!!!! I have been wanting a jeep forever now and once I finally saved up money a friend recommended Will Reilly! He was amazing, he listened to every single I have been wanting a jeep forever now and once I finally saved up money a friend recommended Will Reilly! He was amazing, he listened to every single detail on what I wanted and hooked me up with exactly what I asked for ! Amazing service ! I recommend him to anyone who's looking for a new car he will really listen to you and help you find exactly what you want ! I am In love with my new jeep and I have will to thank for that ! More
repeat customer over many years Not a top review but happy with service. on a scale of 1-10 a 7. Browns needs to get back to basics and remember what got them started. Not a top review but happy with service. on a scale of 1-10 a 7. Browns needs to get back to basics and remember what got them started. More
Returing customer and Leasing new vehicle. Have been a loyal Browns customer since 1989.Salesman Mike Fulfree really went out of his way to put me in a new Jeep Cherokee. Have been a loyal Browns customer since 1989.Salesman Mike Fulfree really went out of his way to put me in a new Jeep Cherokee. More
Happy Jeep Owner Mel, Will and the sales manager Mike were all outstanding. They were very understanding of my situation and able to work with me. They were accommod Mel, Will and the sales manager Mike were all outstanding. They were very understanding of my situation and able to work with me. They were accommodating during my visits and were pleasant during my excessive haggling! They showed me all the rebates I'm entitled to and took off extra off invoice because I am military. I showed several local dealerships the pricing Browns 112 gave me and they were unable to get remotely close (at least on a buy). I did my research and the pricing was well below the lowest price on truecar. Very low pressure sales environment at 112. Other dealerships only focused on closing which made me walk. This is one of the reasons they gained my business. The demo they showed allowed me to understand all the features prior to me departing. The only small improvement is to maybe give the vehicle you are buying a full tank of gas when you take it home. I was kind of surprised about that. I would recommend this dealer to anyone looking for a new car. More
new car experience Will Reilly approached us as we walked in the door. he was upfront with the price. He did not pressure us. We test drove the vehicle and then sat down Will Reilly approached us as we walked in the door. he was upfront with the price. He did not pressure us. We test drove the vehicle and then sat down for the paperwork. The whole process went very quickly, and we walked out with our new car that evening. More
Fast and Efficient We walked in and immediately were approached by a personable salesman. He was very knowledgable of the product and made sure we were satisfied. We c We walked in and immediately were approached by a personable salesman. He was very knowledgable of the product and made sure we were satisfied. We came in for something different and ended up leaving with something better than we expected. More
New car experience Ken Skeen was a friendly and knowledgeable sales person. He did not pressure me but made the process of the sale very easy to follow. He was upfront Ken Skeen was a friendly and knowledgeable sales person. He did not pressure me but made the process of the sale very easy to follow. He was upfront and honest. I recommend anyone looking to buy a new vehicle go see Ken at Brown's. More