Brown's Chrysler Dodge Jeep Ram

just left browns had problems with the GPS the service dept was excellent in helping me out and fixing the problem i have delt with then before and have always been polite and excellent to deal with tha dept was excellent in helping me out and fixing the problem i have delt with then before and have always been polite and excellent to deal with thanks again dale More

Great experience!Steve W was on top of everything from Great experience! Steve W was on top of everything from start to finish! Would definitely go back and would recommend to anyone Smooth and friendl Great experience! Steve W was on top of everything from start to finish! Would definitely go back and would recommend to anyone Smooth and friendly deal More

I had a great experience at Browns. Mike Simeon greeted us at the door and took care of us like family. Mike is very knowledgeable and passionate about the vehicle’s he sells. His word is gold. I highly re us at the door and took care of us like family. Mike is very knowledgeable and passionate about the vehicle’s he sells. His word is gold. I highly recommend Mike if your in the market for a new or pre-owned car or truck. The service is amazing at Browns. There’s nothing like starting the New Year with a new vehicle from a great dealer like Browns and an outstanding salesman like Mike. 5 stars across the board. More

This place is absolutely disgusting the way they sold my kid a car with multiple accidents and was able to hide it.Richie in the finance department is truly a scam artist kid a car with multiple accidents and was able to hide it.Richie in the finance department is truly a scam artist More

Highly recommend this Dealership!!!!! Honest, best deal within 500 mile radius to NYC. This dealership has the best inventory and a lot of it! I Got my ram 1500 from Browns today and I could not be more within 500 mile radius to NYC. This dealership has the best inventory and a lot of it! I Got my ram 1500 from Browns today and I could not be more happier!!! Amazing family owned dealership (over 100 years) Me and my wife felt right at home at this place. I would only buy or lease my car from this place.. Managament: Alex Gomez, Steven Figueiredo & off course My sales person Dan Bucholz. Amazing group of Honest guys, super helpful and customer service was just Impeccable!!! A++++++ More

Awful experience I recently bought (financed) a 2018 white Jeep Wrangler with 6,000 and change miles on the vehicle, it was my first time buying a new/used vehicle. Du I recently bought (financed) a 2018 white Jeep Wrangler with 6,000 and change miles on the vehicle, it was my first time buying a new/used vehicle. During my test drive with my salesman, when I exceeded 30 miles per hour I lost complete power steering. I asked my salesman about this and he told me "it's just a jeep thing," that clearly was not the case. I believed the salesman because I don't know anything about Jeeps. I eventually purchased the vehicle later on the day, a few days later the problem continued to happen, I called browns service department and brought the vehicle in, I received my vehicle back within in 2 hours, the service department explained that some cable wires had to be adjusted, I was sent home in the Jeep. 2 weeks later the same issued occurred, I called browns again and brought my Jeep back in for service, my Jeep was in the shop for 3 months from March 4th, 2020 to June 2nd, 2020. A bunch of parts were replaced. A week later the same problem happened and another problem on top of the power steering issue, along with losing power steering after exceeding 30mph, now when I put my car in reverse or drive my Jeep is jumping to get into gear. This is the third time I have brought my Jeep in for the same problem and now another problem of top of it, this can now be considered and Lemonlaw case, my Jeep is a lemon car. Not only was I sold a faulty vehicle I was sent home 3 times in a dangerous vehicle. I have been making payments on a vehicle that I am not driving, I've had a loaner jeep for more then 3 months. More

If You Need A Car Go To Brown's Probably the best car buying experience I've ever had. Charlie my sales guy and Rich in finance were awesome. They answered every question I had and Probably the best car buying experience I've ever had. Charlie my sales guy and Rich in finance were awesome. They answered every question I had and the negotiation was easy. This was a no pressure environment which is rare with a dealership on Long Island. Next time I buy, they will be the first stop and I would recommend this dealership to anyone I know looking for a new vehicle. More

If I could leave no stars I would. Beyond disappointing buyer beware purchased a preowned vehicle that is not certified and they never even changed the oil. Brought my van in for key fob low issues twice a buyer beware purchased a preowned vehicle that is not certified and they never even changed the oil. Brought my van in for key fob low issues twice and they never addressed it the first time. Second time they wanted money, my hood was bubbling and my auto body guy said its corroding. The job we were told takes 4 days they had my van 2 weeks and when we picked it up it was disgusting and dirty. What auto body doesnt cleaned the outside after the work is completed. Also the doors and TVs freeze up definitely was never serviced or looked over to qualify as preowned and certified. NEVER AGAIN. More

Another great sales experience. Brian Nivelo was my salesman. I was returning my old 2017 lease and wanted to lease another 2020 Grand Cherokee. Brian was not pushy, was sensitive to Brian Nivelo was my salesman. I was returning my old 2017 lease and wanted to lease another 2020 Grand Cherokee. Brian was not pushy, was sensitive to my timetable. He also honored my request to handle most business matters by email rather than by phone. He took the time to explain the new features and walk me through everything. He even set up my phone. Tom in finance was also great. No pressure what so ever for extras, and the paperwork couldn’t have been smoother. He took the time to answer all my questions regarding the paperwork and explained to me what I was signing. This was another pleasant experience (this was my 3rd lease with Browns) that went quickly and without any hiccups. Employee pricing and great rebate incentives resulted in my lease of 2020 Grand Cherokee Limited. More

Two days I showed up for the express lube and wasn’t able to get service. Once was because they were working on something and second day they had another vehicle getting work on it other than an oil cha able to get service. Once was because they were working on something and second day they had another vehicle getting work on it other than an oil change. Very frustrating and a weird lady behind the counter. I went to a different dealer and they’ll be getting a five star rating for their service! More