Brown's Chrysler Dodge Jeep Ram

BEST EXPERIENCE I EVER HAD PURCHASING A CAR I went to 4 car dealers on aug 18th and browns was the last one on my list. There aren't words to express what a pleasure it was to deal with people w I went to 4 car dealers on aug 18th and browns was the last one on my list. There aren't words to express what a pleasure it was to deal with people which were honest, upfront, reasonable and professional. Jermal Blanco was exceptional his patience and calm manner was much appreciated being that I lost my car in the heavy rain on aug 13 and feeling very overwhelmed and I was probably a difficult customer but, Jermal just let me talk and smiled letting me know that every thing will be ok. I am so very appreciative that Jermal nor any of the staff at browns pressured me to make a purchase. I didn't the jeep dealership in west Islip was going to let walk out the door without purchasing a car. THANKS TO ALL THE WONDERFUL STAFF. BROWNS DEALERSHIP YOU JUST MADE A CUSTOMER FOR LIFE. More

Good Experience Called the Dealership on 8/12, and drove the car home on 8/16. They did what they said they would do. Mal was helpful both on the phone and in person. Called the Dealership on 8/12, and drove the car home on 8/16. They did what they said they would do. Mal was helpful both on the phone and in person. Good guy. The reason for 4 stars on Quality of Work is because the car is delivered with 1/2 tank of gas. Penny wise and pound foolish. More

Great Service!!! Rich Liquori at Brown's made buying a car a pleasurable experience. He was knowledgable and easy to work with. Rich wasn't one of those dealers that h Rich Liquori at Brown's made buying a car a pleasurable experience. He was knowledgable and easy to work with. Rich wasn't one of those dealers that haggles you or feeds you any lines. He was all business and professional about it. Would highly recommend this dealership and working with Rich. More

The best dealer experience ever. I Love my cars and trucks. In the last 8 years I have purchased and leased over 12 vehicles from audi and bmw to jeeps and escalades, however I have n I Love my cars and trucks. In the last 8 years I have purchased and leased over 12 vehicles from audi and bmw to jeeps and escalades, however I have never had such a great experience as my wife and I had with Rich Roberts and the guys at browns jeep. From the moment we walked in rich was very happy to introduce us to the limited we were looking for. Negotiating price was painless and easy without any hidden tricks. Michael pelligrino and Irving Cruz were very nice and helped my wife and I get to the number we needed on our trade as well as our new lease with rich. During delivery we were introduced to the nicest of finance managers Richie. He was very kind and not pushy at all wanting to show us all of the great options we had as far as warranties and other protection options. We highly recommend working with these gentleman. I have spent 3 to 4 times with other dealers than the amount we spent at browns but browns gave us the respect and courtesy that no other dealer has ever offered to us! GREAT JOB GUYS! AND THANK YOU ALL! More

Great Experience From the minute that we walked in, we are greeted with courteous, they are friendly and are very professional, one of them is Jermal Blanco who showed From the minute that we walked in, we are greeted with courteous, they are friendly and are very professional, one of them is Jermal Blanco who showed us the car we want and we are satisfied of the Q &A portion of the conversation, we got what we wanted and we're very happy and satisfied with our experience with Browns. More

Got Me everything i wanted! Wanted a wrangler sport unlimited, in manual, that wasn't black and thats exactly what I got in a timely manner! The whole team was very friendly and Wanted a wrangler sport unlimited, in manual, that wasn't black and thats exactly what I got in a timely manner! The whole team was very friendly and extremely personable! Would recommend this dealer to anyone! Will even drove to jersey on his off day to get me in the truck by that night before I went into work at 7. More

Wonderful experience All of the staff were cheerful, polite and helpful. Mel Blanco was very informative, concerned and helpful as our salesman. It was lightyears from o All of the staff were cheerful, polite and helpful. Mel Blanco was very informative, concerned and helpful as our salesman. It was lightyears from other not so pleasant car dealer experiences that we have had and we will definitely recommend this one and come back again. More

Horrible customer service, would not work on my vehicle I needed to bring my jeep in for a transmission problem covered under warranty, they told me to drop it off as an emergency drop off and they would ge I needed to bring my jeep in for a transmission problem covered under warranty, they told me to drop it off as an emergency drop off and they would get to it within a few days. When I got there, the service writer was rude and nasty to me, and said since I didn't buy it there they wouldn't service it. It took 10 minutes or arguing to get the service managers name, who he said wasn't there. After writing an email explaining my story the service manager called me back and told me they are too busy with existing customers and could not take in my truck, despite being referred there by 3 personal friends of his and mine. I'm sending my truck to port jeff since I don't have any other choice and will buy my next vehicle there since Browns doesn't want my business. More

Obnoxious service policy I bought my Challenger here in 2012. My daughter recently bought a Cherokee from a different dealer, as did my wife when she bought a Liberty. It make I bought my Challenger here in 2012. My daughter recently bought a Cherokee from a different dealer, as did my wife when she bought a Liberty. It makes sense to have all 3 Chrysler products serviced at the same dealer, but I was told by the owner that they would only service cars they themselves sold. So, if I need to use a different service department, the I'll use them for all my cars. After all, nobody else on Long Island thinks so much of themselves (with NO justification, in my experience there) that they turn up their nose when a customer wants to bring them more business. More

WILL your the MAN!!! Our family went to this dealership to trade in mommy's charger (I will miss you charger ;( ...) for a family caravan... We walked in and was greeted Our family went to this dealership to trade in mommy's charger (I will miss you charger ;( ...) for a family caravan... We walked in and was greeted by Will Reilly , right from the start we felt comfortable with Will. He's very friendly, funny and personable. The whole experience was stress free and smooth and we thank Will for helping us out with that. He's on the ball and you don't have to ask twice about anything !!! Thanks again Will ,hope to see you around. Xoxo More