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Brown's Chrysler Dodge Jeep Ram

Patchogue, NY

4.8
1,300 Reviews

483 RT 112

Patchogue, NY

11772

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Showing 1,300 reviews

July 28, 2014

Totally Unacceptable Just as another poster said recently. They won't take a new customer that didn't purchase from them. Absolutely ridiculous and definitely not worthy o More

by jackram1500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chameil
Aug 14, 2014 -

Brown's Chrysler Dodge Jeep Ram responded

Brown's Jeep Chrysler Dodge wrote on 8/5/2014 3:18:34 PM: Mr. Jackram1500. Due to one of our busiest service seasons, (the summer season), we had to regretfully change our policy to only service vehicles that were purchased here. As we take care of our customers, we will still offer service to any customer that has any emergency breakdown regardless of where it was purchased. Our hope is, as we add more service technicians to handle our increased business, we will change our policy back to the way it was. Our ultimate goal at Browns is to take care of the customer. We apologize for any inconvenience this may have caused you. Gary Brown. President (Reviewer has read this message) jackram1500 wrote on 8/5/2014 5:10:06 PM: I appreciate the response and I am somewhat more understanding that you would still help out someone who is broke down and had to be towed to your location. I didn't know about your dealership really until one of your customers who I work with said how well he has been treated by your dealership and said call them they will take care of your truck also. He has bought a truck there every few years for a long time. I would have brought my truck there also, just didn't come to mind... So when I called and was told that I couldn't come there I was quite upset as I have never heard of this before. I understand taking care of your customers first but to be just told flat out NO was very strange to me.. (Reviewer has read this message)

July 25, 2014

Buying New Truck My wife and I went shopping for a new RAM 1500 truck and were lucky enough to run into Will Reilly at Browns Chyrsler, Dodge, Jeep , Ram dealership In More

by MFChammer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Reilly
July 22, 2014

Excellent, Definitely would Recommend I'm a broke law student and my 1999 Mercury had just broken down. I really needed a new car and fast. I was aiming to get a Jeep because I like bigger More

by Dana Mangiacapra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Liquori, Charlie Kennedy
July 16, 2014

Above and Beyond After losing my Jeep in an accident I was scrambling for a new one in the middle of summer on Long Island when everyone wants a Jeep for the beach. I More

by g0speedgo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Liquori
July 11, 2014

Excellent Sales Representative, Excellent Service!!! No pressure and no hidden fees!!! We bought our 2013 Town and Country last year from Mr. Jermal Blanco, and we needed another new car this year. We im More

by rugrats78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jermal Blanco, Mel Blanco
July 03, 2014

My review on Sales Consultant Mr. Chris Zenick Oh, times have changed and also the sales persons at car dealerships and Chris Zenick was a perfect example of that .I'm going on 80 years old and hav More

by walterdeer
Price
Recommend Dealer
Yes
Employees Worked With
Chris Zenick
July 02, 2014

100% honest, customer comes first! After visiting another dealer for a 2014 Cherokee who would only guarantee their price for an hour, we decided to call Mel who my husband purchased hi More

by fireandrain81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mel Blanco
July 01, 2014

June 2014 Jeep Wrangler Unlimited Purchase Review I visited the Brown's of Bellport dealership on a Friday evening, after work. I wanted to see if I could possibly work a trade and leave with a new 20 More

by gregcon57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mel Blanco
June 25, 2014

Richard Atherton was an integral reason to my Jeep purchase After shopping for my new Jeep at just about every dealership on Long Island, I found myself at Brown's Jeep. As I was heading into the showroom a sal More

by offroadjeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Atherton
June 25, 2014

Great dealership They were very helpful and took the time in helping me find a great car for me and my family. They were great to deal with. More

by Tpinto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Riker and Krystin Burke
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