
Brown's Chrysler Dodge Jeep Ram
Patchogue, NY
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service excellent service!!! i recommend everyone to this dealership specifically james rogers! he goes above and beyond, keeps his word, and is very knowled excellent service!!! i recommend everyone to this dealership specifically james rogers! he goes above and beyond, keeps his word, and is very knowledgeable and honest!!! More
great experience at Browns my wife and I have leased at least 7 Jeep Cherokees. The experience of purchasing the vehicle at Browns was easy with no pressure and nonsense. The cu my wife and I have leased at least 7 Jeep Cherokees. The experience of purchasing the vehicle at Browns was easy with no pressure and nonsense. The customer service received from salesman Chris Lien and sales mgrs. Mike Pellegrino (Ric Flair) was outstanding. with service like this it makes purchasing vehicles very easy and comfortable. I very much look forward to leasing my next Jeep in 3 years. More
Great New Sales Experience -- Ask for Ken!! I have several friends who have worked as either car sales men or finance managers so I am somewhat familiar with most of the "tricks" used to gouge u I have several friends who have worked as either car sales men or finance managers so I am somewhat familiar with most of the "tricks" used to gouge unsuspecting customers. After Dealing with Mr. Skeen I can truly say that he was fair and reasonable in negotiating a price for the vehicle. I must say that at no time did I feel uncomfortable or that someone was trying to get over. More importantly, he genuinely was a "car guy" and knew about the different Chrysler, Dodge, and Jeep products that were for sale, not to mention the competition. Having purchased or helped friends buy at least 6 cars in the last two years I must say that Mr. Skeen is by far the best and most honest salesman I have come across. I would definitely recommend that you walk into Brown's Jeep and ask specifically for Mr. Skeen, wait if you to have to. You won't regret it. More
Browns of Bellport My sales guy was James Rogers. he was very good to me and very honest. very nice and had an answer for everything and knew what he was talking about. My sales guy was James Rogers. he was very good to me and very honest. very nice and had an answer for everything and knew what he was talking about. definitely recommend him. More
Good experience Overall good experience willing to work with you on price and very helpful finance manager. Quick and pleasant process. The salesman was professional Overall good experience willing to work with you on price and very helpful finance manager. Quick and pleasant process. The salesman was professional and friendly. They had a good selection of vehicles More
My wiife and I went down to purchase a Dodge Charger... As the title states, my wife and I went down to Brown's in Patchogue to look at/purchase a new Charger. I used the True Car report and found the one As the title states, my wife and I went down to Brown's in Patchogue to look at/purchase a new Charger. I used the True Car report and found the one that I wanted. A 2014 Charger RT with AWD and a 5.7l HEMI. Base model. I was contacted by Jeff Dipetro-internert sales and he called my phone and left a voicemail stating "We have several vehicles to choose from that fit your criteria". My criteria being a base model Charger RT with AWD and a 5.7l HEMI engine. I call him up and set up an appointment to see the vehicle. I get there with my wife and 8 month year old daughter and we talk to the salesman. Immediately he want to set us up on a test drive. I decline and we go right to business. I show him my TRUE CAR slip and come to find out that the CAR IS NOT ON THE LOT. They have several models of the RTMAX which has options that I don't desire. This is your basic BAIT AND SWITCH. So my wife and I say thank you but since the car is not here and your dealership informed me that it was, we are taking our business someplace else. The salesman walked away and came back with the manager and the internet sales representative. He immediately became very displeased and defensive at my accusation. When he explained that "Most of the orders that come across my desk are wish list." I knew that this wasn't the dealership for me. I explained that when he left me a voicemail he told me that he had "several cars that fit my criteria" means that you have the particular vehicle in stock. The dealership did not. Basic dealer 101. Get them in the door. I reiterated that this is the model I want, this is the price that is promised. But since it was not there, I walked away feeling that I was taking advantage of and having my time purposely wasted. I will never recommend anyone to go there ever, I don't care if the are dealer of the year because they did wrong by one customer who will never get those wasted hours back. More
Great Salesman I had a great experience at browns. What made it such an great experience was my salesman James Szurnicki. I was not looking forward to go through thi I had a great experience at browns. What made it such an great experience was my salesman James Szurnicki. I was not looking forward to go through this process of purchasing a used vehicle but Jim made it so easy for me. No hassles, no pressure. He made sure I was completely satisfied with the vehicle before purchase. He really had my insrest in mind. He went over and beyond his job. I want to thank him for ALL he has done to help me through this process. Joan C More
Great Service I was very pleased with my experience with everybody at Browns. I was very nervous about buying my first brand new car. Everyone made me feel comforta I was very pleased with my experience with everybody at Browns. I was very nervous about buying my first brand new car. Everyone made me feel comfortable and not pressured. Especially Michael Pellegrino who helped in the beginning process with finding my dream car. Also Ken Skeen was great who did the rest of the sale and the paperwork for us. He was very nice, and I felt comfortable to ask him questions with the whole daunting process. I would recommend browns and these two sales man any day. I also look forward to business at Browns in the future. Thank you again I am sooooo in love with my new chrysler 300 S More
Great dealership! Best car buying experience to date and the best jeep dealership I have been to ! Great dealership and Mel was a true gentleman and wonderful to work w Best car buying experience to date and the best jeep dealership I have been to ! Great dealership and Mel was a true gentleman and wonderful to work with. Staff is knowledgable and helpful. We will be back next week to see Mel and looks at trucks for my husband!!! More
Great Buying Experience Before purchasing my Jeep from Brown's I did a lot of research on the internet (Jeep.com, Truecar, Edmunds, Kbb) and shopped around at a few other dea Before purchasing my Jeep from Brown's I did a lot of research on the internet (Jeep.com, Truecar, Edmunds, Kbb) and shopped around at a few other dealerships. Brown's Chrysler Jeep Dodge had the best price on a new Jeep and made me the best offer for my trade-in. Irving and Mel were both extremely helpful in getting me the Jeep GC that I wanted. Not in stock - no problem. They factory ordered a JGC with the exact options I wanted; and Mel kept me informed on the build status. At delivery Mel took the time to go over all the features of the new Jeep and answered all my questions. Mel is a professional, knowledgeable, and friendly sales rep; he is a great asset to the Brown's team. More