Brown's Chrysler Dodge Jeep Ram

Jermal blanco did an absolute unbelievable job for me. He got me the exact price I wanted that no one else or dealership could have. He made it a painless process as well. I am very skeptical of some car sal got me the exact price I wanted that no one else or dealership could have. He made it a painless process as well. I am very skeptical of some car salesman but Mel felt like family to me by the end. I didn't have one hiccup through the entire process. I would buy another ram from Mel or any car going forward and would recommend Mel with the most respect to any friend or family member of mine. Overall he is the best. More

While in the market for a new RAM truck, I had gone to While in the market for a new RAM truck, I had gone to two other dealerships before Brown's. Those experiences had left a "bad taste in my mouth, While in the market for a new RAM truck, I had gone to two other dealerships before Brown's. Those experiences had left a "bad taste in my mouth," so to speak. Not only were the sales people apparently disinterested in making a sale (as demonstrated by making me wait ~45min for assistance), but they were rude, trying to convince me that I did not want the truck that I wanted or features that I wanted. They were, in essence, too pushy, and concentrated on getting rid of their stock. I will further mention that it was Smith Haven Chrysler/Jeep/Dodge/RAM that was most rude. Getting into the experience at Brown's, I would firstly like to thank Jermal Blanco (Mel) for his patience and willingness to hear me out and find the truck that I actually wanted with all the features that I wanted as well. I might even go as far as admitting that I was a somewhat difficult customer, but to Mel's credit, we were able to find a truck that I am 100% satisfied with. I would highly recommend Brown's for Mel's professionalism, courtesy, and personability, and I believe that these qualities extend to all of Brown's. Mel turned the generally painful and tedious new car purchase experience into a pleasant one, and for that I am truly thankful. Brown's is officially our new favorite dealership. Thanks again for everything, Eric V. More

I just leased a new jeep from your dealership. My salesman was Jermal Blanco and I have to say that over the last twenty five years I have bought over ten new vehicles and getting a new vehicle from salesman was Jermal Blanco and I have to say that over the last twenty five years I have bought over ten new vehicles and getting a new vehicle from this man was the best experience I've ever had. He was a pleasure to deal with and very efficent and professional. This man is a valuable asset to your dealership. The rest of the people at the dealership were awsome too. Sincerely, David C. Slee More

My overall experience at Brown's was a pleasant one. I was greeted by the receptionist at the door and she was very friendly and accommodating. I was led to Kenny who was knowledgable and helpful from t I was greeted by the receptionist at the door and she was very friendly and accommodating. I was led to Kenny who was knowledgable and helpful from the start. He took us out into the lot and showed us the available options that matched our description of what we were looking for. He was patient when we were not ready to make any moves at first. When we came back to purchase the cars he had most of the paperwork ready and we just had to fill one or two boxes out to confirm all the details. More

Excellent customer service! I will definitely send referrals to this dealership! I found it to be a very positive experience ! The stress of dealing with pushy salespeople was not there at all! Hands referrals to this dealership! I found it to be a very positive experience ! The stress of dealing with pushy salespeople was not there at all! Hands down ! It was the most professional dealership I've been to! More

Will Reilly was helpful, friendly and accomodating. He was thorough in assisting us at pick up. We would recommend Brown's to friends and family, and recommend they ask for Will as their salesman. This was thorough in assisting us at pick up. We would recommend Brown's to friends and family, and recommend they ask for Will as their salesman. This is actually, the 2nd vehicle that we purchased from Brown's! More

We would highly recommend this dealership. They worked diligently to obtain the best financing and price for our new vehicle. Jim Rogers was professional, honest and extremely personable. We encourage o diligently to obtain the best financing and price for our new vehicle. Jim Rogers was professional, honest and extremely personable. We encourage our family and friends to buy from Brown's. We will be purchasing again from this dealer. Thank you for all your hard work! :) More

This was the second Jeep that Jim sold me! We had an amazing experience with him 3 1/2 years ago so I decided to go back. He made the process of ordering a factory order very seemless. Jim did everythin amazing experience with him 3 1/2 years ago so I decided to go back. He made the process of ordering a factory order very seemless. Jim did everything in his power to make sure that my Jeep was everything I expected it to be. Jim has excellent customer service and always kept me in the loop. I would highly recommend Jim Rogers to others, as well as this dealership! I cannot thank him enough and will be back!! :):) More

Jermal Blanco was my salesman , and because of him is the main reason why i decided to choose the 2013 chrysler 300. i did shop around before i went to Browns dealer and the other salesman at other dealers j main reason why i decided to choose the 2013 chrysler 300. i did shop around before i went to Browns dealer and the other salesman at other dealers just couldn't get what i needed. the first day i met Mel we picked out a car and had paper work going,, there was no BS. what he said was the truth, no games were played, i told him my budget and he got me the car very fast, the whole process took 2 days and i was in my brand new car, because of that i will always go back to him for any new cars in the future :) thanks Mel!! ,Pat More

My daughter and I did a Facebook search asking which Jeep dealer people would recommend as we have been wanting to purchase a Jeep Wrangler unlimited for years. The resounding response that came back from h dealer people would recommend as we have been wanting to purchase a Jeep Wrangler unlimited for years. The resounding response that came back from her "friends" was to go to "Browns" in Patchogue. So, off we went. I had purchased a 2012 Honda Accord only last October and hated it. It was a very nice, dependable car but way too boring for this 63 year old who has always enjoyed the "rough" road and of course an AMERICAN car! We ran into Chris in the showroom and when he asked right away if he could be of help, I immediately said that we were just looking (so as not to have him stalking us, I thought). We asked if there were 4 door wranglers out in the yard and he came out with us- not harassing us at all- to show us the inventory available on site. He was so patient and took the time to answer questions- my daughter being much more in tune to the workings of the Jeeps- and when we were ready he took us for the test drive. It only took us about an hour to pick out the car we were interested in- a 2013 White Wrangler unlimited. We went back in and came to an agreement about the trade in for my HONDA. Although I knew that I would be losing money by turning it in so fast after I purchased it, Chris made it as painless as he could. Then we had some financing issues- I wanted my Credit Union but they didn't want me apparently so Brown's kicked into action and by Monday my daughter and I were driving away in the Wrangler. The pick-up of the vehicle was a bit unwieldy as one hour turned into two. By that time we were in with the finance "Rich"'s office and we had to endure some more time listening to all of the "offers" they could throw in. (I do realize that happens at every dealership) But then we were set free to get back to Chris and he took his time going over the details of the Jeep even though we had taken up so much of his time that day and even caused him to come in 2 hours early so that we could pick the car up. He was so gracious and patient with us and thanked us over and over for being patient with him! So yes, I would absolutely recommend Brown's to anyone and Salesperson Chris Lien would be my choice again and again. More