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Brownsville Toyota

Brownsville, TX

4.9
2,088 Reviews

6750 Frontage Rd

Brownsville, TX

78526

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Showing 2,088 reviews

August 12, 2021

The service was faster than I expected, all the workers very friendly offering a good explanation of the needs of the car. and of course very clean and obeying the rules of distancing More

by alfaroenrique88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Princess Rios
Aug 13, 2021 -

Brownsville Toyota responded

Hi there, Thank you for taking the time to give us your review. We are happy to hear that our Service Department kept you informed and were able to work with you in a timely manner. Thank you for choosing Brownsville Toyota and we look forward to working with you in the future.

August 11, 2021

Great customer service, very friendly, very clean and organized! I was very pleased with me visit. More

by BrianaG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abraham Moreno
Aug 11, 2021 -

Brownsville Toyota responded

Hi Briana, Thank you for taking the time to give us your feedback. We are happy knowing that you encountered great and friendly customer service during your recent visit. Thank you for choosing Brownsville Toyota and we hope to continue to assist with all of your future automotive needs.

August 11, 2021

Julian Espinoza made my experience great and very quick and easy. I will definitely be back in the future. Thanks Julian for the great customer service More

by igcantu69
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Espinoza
Aug 11, 2021 -

Brownsville Toyota responded

Thank you for taking the time to write a review! We’re thrilled to hear you were pleased with the high level of customer service with Julian. We appreciate the positive feedback, and we are looking forward to seeing you in the future!

August 11, 2021

Customer service is always amazing. Belinda did a great job assisting me and provided all the information needed while I waited for my truck to be serviced. A+ More

by salb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Belinda
Aug 12, 2021 -

Brownsville Toyota responded

Hi there, Thank you for your wonderful review. It is great to know that you have always received amazing customer service from our team. At Brownsville Toyota we appreciate your business and we look forward to your next visit.

August 10, 2021

Luis was great at handling our car service. He also fixed the door handle issue we tried getting fixed previously. More

by Perlat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis
Aug 10, 2021 -

Brownsville Toyota responded

Brownsville Toyota appreciates the 5-stars and feedback, Perlat!

August 10, 2021

Good service. Luis took care of an issue we were having with the passenger window control panel. More

by Cdtgab4
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Luis
Aug 11, 2021 -

Brownsville Toyota responded

Hi there, Your review is important to us. We are happy that our Service Department were able to work with you and meet your expectations. Thank you for choosing Brownsville Toyota and we hope to continue to assist with all of your future automotive needs.

August 10, 2021

Marty is always helpful in servicing our vehicles. He is the only service person I go to because he will always get the issue resolved. More

by ag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty
Aug 11, 2021 -

Brownsville Toyota responded

Hi there, We appreciate your positive review. It is great to hear that our Service Department have consistently been helpful and able to meet your expectations. Thank you for choosing Brownsville Toyota and we look forward to working with you in the future.

August 08, 2021

Service was good but it took close to four hours for an oil change and a transmission fluid flush. Staff was nice but it the wait was excessive More

by Elias_rodriguez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
Aug 09, 2021 -

Brownsville Toyota responded

Hi, Elias! The team appreciates the positive star rating and kind words. We look forward to seeing you again at Brownsville Toyota.

August 08, 2021

Everything was good. I just wish they had a better deal for us that bought our vehicle there. At least a free car wash. I asked to have my vehicle washed and they charged me $15. I ended up paying $90 for More

by gguerra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arleth Trevino
Aug 09, 2021 -

Brownsville Toyota responded

Brownsville Toyota thanks you for the positive star rating and feedback. The team is glad your experience was good. We look forward to future visits. Safe travels.

August 05, 2021

Excellent service. Wonderful people clean service area. Very courteous very knowledgeable with experience. Very attentive Clean waiting area with drinks for customers. Would recommended to anybody and ev More

by rcastaneda1031
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail,
Aug 05, 2021 -

Brownsville Toyota responded

Brownsville Toyota appreciates the 5-stars and feedback. The team is glad your experience was excellent. Let us know if your need anything else.

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